malicious coordinator @TempleOfSats and obstructionist

[unstatesloth08]

@RoboSats Order 6084X on TEMPLEOFSATS was paid on 10/01/2025 at 7:24 p.m. via the USDT (BSC) BNB Smart Chain (BEP20) network; payment amount 1,500 USDT, TxID: 0x14a1510e6daf6a463628ff68ecaefe9c29ec30e94e3d363babe18517b769557
It went to dispute because the 24-hour trading period expired and the coordinator @TempleOfSats requested that I send a video of myself logging into the MEXC account where I made the payment and showing the payment. I complied with the coordinator's request and sent the video. It is worth noting that the video requested by the coordinator invades my privacy and eliminates my anonymity. The video shows my UID/MEXC account number. After sending the video, the coordinator refuses to successfully close the dispute and makes controversial statements, making it difficult to release the sats.
Has anyone had a similar problem with a coordinator at ROBOSATS?
If necessary, I have the video of the conversation with the coordinator of Temple of Sats.

[Gravity2106]

Dear unstatesloth08,

We would like to inform you that the matter you reported is currently under investigation. To date, no irregularities have been found in relation to the examined facts. The conduct of the colleague involved has, at all times, been in accordance with applicable protocols and procedures.

Please be assured that verification and analysis work is continuing diligently and thoroughly; once concluded, we will take the appropriate measures to address the issue and ensure the highest quality of service for you and all users.

Additionally, this matter has already been discussed on several occasions through various channels; we therefore kindly ask for your patience while the necessary checks are carried out among all parties involved.

We appreciate your trust and patience while we complete this process.

[unstatesloth08]

The purpose of my message is to understand if anyone else is experiencing the same problem, not to denigrate the image of ROBOSATS.
Thanks for your reply, KOTE.

[unstatesloth08]

@Gravity2106 Thank you for your prompt response.
I believe you didn't see the conversation on Telegram with the coordinator.
If you have an email or Telegram, I'll send you the video.

[Gravity2106]

Dear unstatesloth08,

We wish to confirm that we are fully apprised of the entirety of the evidentiary material relating to this matter — including, without limitation, the videos, documentary evidence, payment methods, platforms implicated, and the communications exchanged. In light of this comprehensive awareness, we have initiated a rigorous, multidisciplinary analysis that draws on all relevant expertise and resources. That inquiry is expressly designed to identify the root cause, to rectify any deficiencies identified, and to ensure appropriate redress for those affected.

We have also commenced discussions with the various parties and elements involved, with the clear aim of dispelling, at the earliest opportunity, the uncertainties that currently cloud a situation which ought to have been routine and concluded promptly and properly. We remain committed to a thorough and measured process, engaging with the pertinent parties and channels as required, and will take all necessary and proportionate steps in due course to safeguard the interests of users and restore confidence in our services.

Above all, we reaffirm that the success of our service and the well‑being of our users are paramount. Every decision we take and every resource we mobilize is guided by the imperative to provide the highest standard of service; we work daily to improve, to prevent recurrence, and to deliver prompt, fair outcomes for those affected. Your trust matters to us, and we remain dedicated to earning and maintaining it.

[jp244btc]

I have done 50+ of trades with Temple of Sats, a few of which needed the dispute mechanism. I can say unequivocally that he's not a malicious coordinator.

I can guarantee there's way more to this story that the poster is not sharing.

[unstatesloth08]

I recorded a video of the conversation with the solver. I believe that if you watch the video of the conversation, you may change your mind.

[jp244btc]

I recorded a video of the conversation with the solver. I believe that if you watch the video of the conversation, you may change your mind.

Have you been accused of scamming previously? I know there have been a lot of scammers recently charging back to Rev and Wise. My gut is you aren't telling us something here.

[unstatesloth08]

My transaction was in USDT, not FIAT. My name is clean on Robosats; they won't find any trace of fraud.
I sent my UID/MEXC number to the solver.
Regarding your intention, you are losing money. Play the lottery.
My intuition is that you work at ROBOSATS and want to mitigate the problem.