Skip to content

bug: Push Fetch mode fails on Android 16 – Notifications show "Unknown" #6793

@sleeplessnight2

Description

@sleeplessnight2

Describe the Bug

On Android 16, the Rocket.Chat app shows push notifications in fetch mode as "Unknown". Users on older Android versions or other devices do not experience this issue.

Steps to Reproduce

  1. Install the Rocket.Chat app (latest version from Google Play)
  2. Go to Settings → Push → Enable “Fetch full message content on push receive”
  3. Send a Rocket.Chat push → notification shows only "Unknown"
  4. Disable fetch mode → name + message content appear correctly

Expected Behavior

Push notification should display name + message content, fetch mode works as intended

Actual Behavior

Push shows only "Unknown", fetch mode is blocked on Android 16

Rocket.Chat Server Version

7.12.1

Rocket.Chat App Version

4.66.1.107670

Device Name

Pixel 7 Pro

OS Version

Android 16 (Stock)

Additional Context

ADB logcat for the notification:

NotificationRecord: pkg=chat.rocket.android user=UserHandle{0} id=<redacted> 
Notification(channel=rocketchatrn_channel_01, importance=4, visibility=PRIVATE)
StatusBarNotification: pkg=chat.rocket.android user=UserHandle{0} id=<redacted>
NotificationChannel: mId='rocketchatrn_channel_01', mName='All', mImportance=4

Manual fetch broadcast:

adb shell am broadcast -a chat.rocket.android.intent.action.FETCH_PUSH_CONTENT
Broadcasting: Intent { act=chat.rocket.android.intent.action.FETCH_PUSH_CONTENT }
Broadcast completed: result=0

Intent is received, but fetch does not execute

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions