- Roo Code Marketing Landing Page Privacy Policy
+ Roo Code Cloud Privacy Policy
-
Last Updated: March 7th, 2025
+
Last Updated: June 19, 2025
- Roo Code respects your privacy and is committed to being transparent about how data is collected
- and used on our marketing landing page. This policy focuses on data handling for the Roo Code
- marketing website. For details on how your data is handled within the Roo Code extension itself,
- please refer to our separate{" "}
-
- Roo Code Extension Privacy Policy
-
- .
+ This Privacy Policy explains how Roo Code, Inc. ("Roo Code," "we," "our," or "us") collects,
+ uses, and shares information when you:
-
-
Where Your Data Goes (And Where It Doesn't)
-
-
Website Analytics & Tracking
-
+
-
- We use PostHog (and its standard features) on our marketing landing page to analyze site
- traffic and usage trends. This collection includes information such as your IP address,
- browser type, device information, and pages visited.
+ browse any page under roocode.com (the Marketing Site); and/or
-
- These analytics help us understand how users engage with the website, so we can improve
- content and design.
+ create an account for, sign in to, or otherwise use Roo Code Cloud at{" "}
+ app.roocode.com or through the Roo Code extension while authenticated to
+ that Cloud account (the Cloud Service).
- - We do not collect code, project data, or any AI-related prompts on this page.
- Cookies and Similar Technologies
-
- -
- Our marketing website may use cookies or similar tracking technologies to remember user
- preferences and provide aggregated analytics.
-
- -
- Cookies help with things like user session management, remembering certain selections or
- preferences, and compiling anonymous statistics.
-
-
+
+
Extension‑Only Usage
+
+ If you run the Roo Code extension without connecting to a Cloud account,
+ your data is governed by the standalone{" "}
+
+ Roo Code Extension Privacy Policy
+
+ .
+
+
- Forms & Voluntary Submissions
+ Quick Summary
-
- If you submit your email or other personal data on our landing page (for example, to receive
- updates or join a waiting list), we collect that information voluntarily provided by you.
+ Your source code never transits Roo Code servers. It stays on your device
+ and is sent directly—via a client‑to‑provider TLS connection—to the
+ third‑party AI model you select. Roo Code never stores, inspects, or trains on your code.
-
- We do not share or sell this data to third parties for their own marketing purposes. It is
- used only to communicate with you about Roo Code, respond to inquiries, or send updates
- you've requested.
+ Prompts and chat snippets are collected by default in Roo Code Cloud so you
+ can search and re‑use past conversations. Organization admins can disable this collection at
+ any time.
-
-
- Third-Party Integrations
-
-
- Our website may embed content or links to external platforms (e.g., for processing payments
- or handling support). Any data you provide through these external sites is governed by the
- privacy policies of those platforms.
+ We collect only the data needed to operate Roo Code Cloud, do not sell
+ customer data, and do not use your content to train models.
- How We Use Your Data
+ 1. Information We Collect
+
+
+
+
+
+ | Category |
+ Examples |
+ Source |
+
+
+
+
+ | Account Information |
+
+ Name, email, organization, auth tokens
+ |
+ You |
+
+
+ |
+ Workspace Configuration
+ |
+
+ Org settings, allow‑lists, rules files, modes, dashboards
+ |
+ You / Extension (when signed in) |
+
+
+ |
+ Prompts, Chat Snippets & Token Counts
+ |
+
+ Text prompts, model outputs, token counts
+ |
+ Extension (when signed in) |
+
+
+ | Usage Data |
+
+ Feature clicks, error logs, performance metrics (captured via PostHog)
+ |
+ Services automatically (PostHog) |
+
+
+ | Payment Data |
+
+ Tokenized card details, billing address, invoices
+ |
+ Payment processor (Stripe) |
+
+
+ | Marketing Data |
+
+ Cookies, IP address, browser type, page views,{" "}
+ voluntary form submissions (e.g., newsletter or wait‑list
+ sign‑ups)
+ |
+
+ Marketing Site automatically / You
+ |
+
+
+
+
- Site Improvements & Marketing
+ 2. How We Use Information
-
- We analyze aggregated user behavior to measure the effectiveness of our site, troubleshoot
- any issues, and guide future improvements.
+ Operate & secure Roo Code Cloud (authentication, completions, abuse
+ prevention)
-
- If you sign up for newsletters or updates, we use your email or other contact information
- only to send you relevant Roo Code communications.
+ Provide support & improve features (debugging, analytics, product
+ decisions)
-
-
- No Selling or Sharing of Data
-
-
- We do not sell or share your personally identifiable information with third parties for
- their marketing.
+ Process payments & manage subscriptions
+
+ -
+ Send product updates and roadmap communications (opt‑out available)
- - We do not train any models on your marketing site data.
- Your Choices & Control
+ 3. Where Your Data Goes (And Doesn't)
+
+
+
+
+
+ | Data |
+ Sent To |
+
+ Not Sent To
+ |
+
+
+
+
+ |
+ Code & files you work on
+ |
+
+ Your chosen model provider (direct client → provider TLS)
+ |
+
+ Roo Code servers; ad networks; model‑training pipelines
+ |
+
+
+ |
+ Prompts, chat snippets & token counts (Cloud)
+ |
+
+ Roo Code Cloud (encrypted at rest)
+ |
+ Any third‑party |
+
+
+ |
+ Workspace Configuration
+ |
+
+ Roo Code Cloud (encrypted at rest)
+ |
+ Any third-party |
+
+
+ | Usage & Telemetry |
+
+ PostHog (self‑hosted analytics platform)
+ |
+ Ad networks or data brokers |
+
+
+ | Payment Data |
+ Stripe (PCI‑DSS Level 1) |
+
+ Roo Code servers (we store only the Stripe customer ID)
+ |
+
+
+
+
- Manage Cookies
+ 4. Data Retention
-
- Most browsers allow you to manage or block cookies. If you disable cookies, some features of
- the site may not function properly.
+ Source Code: Never stored on Roo Code servers.
-
-
- Opt-Out of Communications
-
-
- If you have signed up to receive updates, you can unsubscribe anytime by following the
- instructions in our emails or contacting us directly.
+ Prompts & Chat Snippets: Persist in your Cloud workspace until you or your
+ organization admin deletes them or disables collection.
-
-
- Request Deletion
-
-
- You may request the deletion of any personal data you've provided through our marketing
- forms by reaching out to us at{" "}
-
- support@roocode.com
-
- .
+ Operational Logs & Analytics: Retained only as needed to operate and secure
+ Roo Code Cloud.
- Security & Updates
+ 5. Your Choices
-
- We take reasonable measures to protect your data from unauthorized access or disclosure, but
- no website can be 100% secure.
+ Manage cookies: You can block or delete cookies in your browser settings;
+ some site features may not function without them.
-
- If our privacy practices for the marketing site change, we will update this policy and note
- the effective date at the top.
+ Disable prompt collection in Organization settings.
+
+ -
+ Delete your Cloud account at any time from{" "}
+ Security Settings inside Roo Code Cloud.
- Contact Us
+ 6. Security Practices
- If you have questions or concerns about this Privacy Policy or wish to make a request regarding
- your data, please reach out to us at{" "}
-
- support@roocode.com
+ We use TLS for all data in transit, AES‑256 encryption at rest, least‑privilege IAM, continuous
+ monitoring, routine penetration testing, and maintain a SOC 2 program.
+
+
+ 7. Updates to This Policy
+
+ If our privacy practices change, we will update this policy and note the new{" "}
+ Last Updated date at the top. For material changes that affect Cloud
+ workspaces, we will also email registered workspace owners before the changes take effect.
+
+
+ 8. Contact Us
+
+ Questions or concerns? Email{" "}
+
+ privacy@roocode.com
.
-
-
-
- By using the Roo Code marketing landing page, you agree to this Privacy Policy. If you use
- the Roo Code extension, please see our separate{" "}
-
- Roo Code Extension Privacy Policy
- {" "}
- for details on data handling in the extension.
-
-