-
Notifications
You must be signed in to change notification settings - Fork 11
Open
Description
Requested by: @jernejk via YakShaver.ai 🦬
cc: @jernejk, @Freego1783, @adamcogan, @zacharykeeping
Hi Team!
🟥 Watch the video (2 min 26 sec)
Url from screen share: https://identity.ssw.com.au
Pain
Fix the issue where the token does not refresh correctly upon expiry, causing users to be stuck on an expired authentication page.
Acceptance Criteria
- When the token expires, the app should automatically refresh the token without user intervention.
- The user should not be stuck on an expired authentication page.
- The color of the expired authentication page should be corrected to white.
- The issue should not occur multiple times a day as it currently does.
Reproduce Steps
- Authenticate and log into the admin page of the ⭐ Rewards mobile app.
- Wait for the token to expire.
- Observe that the user is redirected to an expired authentication page.
- Attempt to refresh the page and note that it remains stuck.
- Navigate back and observe that the token refreshes correctly.
Screenshot
Figure: Token refresh fails after expiration, causing logout.
