Web UI keeps on failing This site can’t be reached took too long to respond.

[mjombanorman]

Version

2.4.2

Installation Method

Security Onion ISO image

Description

other (please provide detail below)

Installation Type

Standalone

Location

on-prem with Internet access

Hardware Specs

Exceeds minimum requirements

CPU

6

RAM

32

Storage for /

263

Storage for /nsm

728

Network Traffic Collection

other (please provide detail below)

Network Traffic Speeds

Less than 1Gbps

Status

Yes, all services on all nodes are running OK

Salt Status

No, there are no failures

Logs

No, there are no additional clues

Detail

I've noticed that I must restart the Firewalld for Web UI access every time I need to access it. System checks show no issues, but the Web UI remains inaccessible. Any solutions or tips for this?

Guidelines

• I have read the above statement and can confirm my post is relevant to Security Onion 2.4.

[jaypfe]

Perhaps the devices IP you are using to access it changed to something that is no longer allowed through the firewall.
In the setup, you allowed the analyst IP of the device you are using?

[mjombanorman]

I have checked my firewall requests are going through and I am able to ssh into the server via the same subnet which I had while listed.

[jaypfe]

SSH and web UI are different.

Try running this command on the manager:

sudo so-firewall includehost analyst

[mjombanorman]

This was the first task post-installation.I can see the IP whitelisted in the iptables -L -v command.

[jaypfe]

You see it allowed for both http and https?