Airgap Install Issues

[Yeagernaut]

Version

2.4.40

Installation Method

Security Onion ISO image

Description

installation

Installation Type

Distributed

Location

airgap

Hardware Specs

Exceeds minimum requirements

CPU

/

RAM

/

Storage for /

/

Storage for /nsm

/

Network Traffic Collection

span port

Network Traffic Speeds

1Gbps to 10Gbps

Status

No, one or more services are failed (please provide detail below)

Salt Status

Yes, there are salt failures (please provide detail below)

Logs

No, there are no additional clues

Detail

Airgap suite: What is the proper way to mount the ISO in the Manager? This is an SNNV purchased from SOS that had 2.4.10 on it out of the box. After failing to install we were told that 2.4.10 had known installation issues with airgap networks. Per SO recommendation we have downloaded 2.4.40-20240116 from SOS onto a blu-ray disc, burned the file from disc onto a laptop, and moved the file to the SNNV Manager node using scp. What are the commands to mount and run the new ISO? Thanks

Guidelines

• I have read the discussion guidelines at Read before posting! #1720 and assert that I have followed the guidelines.

[TotieBash]

soup -f [ iso-location ]

[reyesj2]

You referenced having SO appliances, please reach out to us via Professional Services for us to assist you best. An appliance reimage is a bit different than a regular reimage.

[reyesj2]

This is being handled directly through professional services.