[error] Command '/opt/so/__salt.tmp.ze0j_sot' failed with return code: 1 #12501

foxman0719 · 2024-03-05T19:41:59Z

foxman0719
Mar 5, 2024

Version

2.4.50

Installation Method

Security Onion ISO image

Description

installation

Installation Type

Standalone

Location

on-prem with Internet access

Hardware Specs

Exceeds minimum requirements

CPU

16

RAM

40

Storage for /

314GB

Storage for /nsm

1664GB

Network Traffic Collection

span port

Network Traffic Speeds

1Gbps to 10Gbps

Status

Yes, all services on all nodes are running OK

Salt Status

Yes, there are salt failures (please provide detail below)

Logs

Yes, there are additional clues in /opt/so/log/ (please provide detail below)

Detail

good afternoon dear community, today I installed the tool for the first time, I have many doubts but to start at the end the following error appeared, but when I see in the GRID everything is OK.

<<<>>>

Generating darwin/amd64 Installer...

darwin/amd64 Installer Generated...

Generating darwin/arm64 Installer...

darwin/arm64 Installer Generated...

Cleaning up temp files in /nsm/elastic-agent-workspace[INFO ] Creating module dir '/var/cache/salt/minion/extmods/grains'

[INFO ] Syncing grains for environment 'base'
[INFO ] Loading cache from salt://_grains, for base
[INFO ] Caching directory '_grains/' for environment 'base'
[INFO ] Loading fresh modules for state activity
[INFO ] Fetching file from saltenv 'base', ** done ** 'elasticfleet/install_agent_grid.sls'
[INFO ] Executing command /bin/systemctl in directory '/root'
[INFO ] Running state [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64] at time 22:06:25.984017
[INFO ] Executing state cmd.script for [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64]
[INFO ] Fetching file from saltenv 'base', ** done ** 'elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64'
[INFO ] Executing command '/opt/so/__salt.tmp.zy71yos4' in directory '/opt/so'
[ERROR ] Command '/opt/so/__salt.tmp.zy71yos4' failed with return code: 1
[ERROR ] stdout:
Installation initiated, view install log for further details.
[ERROR ] stderr:

Installing in non-interactive mode.: signal: killed
[ERROR ] retcode: 1
[ERROR ] {'pid': 251613, 'retcode': 1, 'stdout': '\nInstallation initiated, view install log for further details.', 'stderr': '\n\nInstalling in non-interactive mode.: signal: killed'}
[INFO ] Completed state [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64] at time 22:09:43.364017 (duration_in_ms=197380.001)
[WARNING ] State is set to retry, but a valid dict for retry configuration was not found. Using retry defaults
[INFO ] State result does not match retry until value, state will be re-run in 30 seconds
[INFO ] Running state [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64] at time 22:10:13.396974
[INFO ] Executing state cmd.script for [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64]
[INFO ] Executing command '/opt/so/__salt.tmp.nzmcebme' in directory '/opt/so'
[ERROR ] Command '/opt/so/__salt.tmp.nzmcebme' failed with return code: 1
[ERROR ] stdout:
Installation initiated, view install log for further details.
[ERROR ] stderr:

Installing in non-interactive mode.: signal: killed
[ERROR ] retcode: 1
[ERROR ] {'pid': 259298, 'retcode': 1, 'stdout': '\nInstallation initiated, view install log for further details.', 'stderr': '\n\nInstalling in non-interactive mode.: signal: killed'}
[INFO ] Completed state [salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64] at time 22:13:22.115889 (duration_in_ms=188718.915)
local:

      ID: run_installer
Function: cmd.script
    Name: salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64
  Result: False
 Comment: Attempt 1: Returned a result of "False", with the following comment: "Command 'salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64' run"
          Command 'salt://elasticfleet/files/so_agent-installers/so-elastic-agent_linux_amd64' run
 Started: 22:06:25.984016
Duration: 416098.91599999997 ms
 Changes:   
          ----------
          pid:
              259298
          retcode:
              1
          stderr:
              
              
              Installing in non-interactive mode.: signal: killed
          stdout:
              
              Installation initiated, view install log for further details.

Summary for local

Succeeded: 0 (changed=1)
Failed: 1

Total states run: 1
Total run time: 416.099 s

thank you for you help!

Guidelines

I have read the discussion guidelines at Read before posting! #1720 and assert that I have followed the guidelines.

reyesj2 · 2024-03-06T13:33:02Z

reyesj2
Mar 6, 2024
Maintainer

What is the output of sudo elastic-agent status

1 reply

foxman0719 Mar 6, 2024
Author

nothing appears

foxman0719 · 2024-03-11T14:00:39Z

foxman0719
Mar 11, 2024
Author

Buenos días, sigo teniendo el mismo error durante la instalación ya he reinstalado en varias ocasiones, quien me colabora por favor

1 reply

reyesj2 Mar 12, 2024
Maintainer

It looks like the elastic agent wasn't able to install.
Look at the log /opt/so/SO-Elastic-Agent_Installer.log (Share the log if you can)

Then you can try to rerun the Elastic Agent installer by running (Review the log again if it fails a second time)
sudo salt-call state.apply elasticfleet.install_agent_grid

foxman0719 · 2024-03-19T19:02:44Z

foxman0719
Mar 19, 2024
Author

output of: /opt/so/SO-Elastic-Agent_Installer.log

timestamp=2024-03-19T18:39:56.588557266Z level=info message="Version Information" ElasticAgentVersion=8.7.0 WrapperVersion=2.4.2
timestamp=2024-03-19T18:39:56.58864759Z level=info message="Runtime Data" EnrollmentToken="ajQ3a1Y0NEI3LVZQa2FUZFN1YTA6eGlsQ1U1d0pUNkNRSG9yc200MlpoUQ==" FleetURL/s=https://172.24.252.117:8220,https://emcicadmin:8220
timestamp=2024-03-19T18:39:56.58867157Z level=info message="Installation Progress" Status="Starting Installation Precheck"
timestamp=2024-03-19T18:39:56.614637997Z level=info message="Installation Progress" FleetHostConnectivityCheck=Success FleetHostURL=https://172.24.252.117:8220
timestamp=2024-03-19T18:39:56.614760841Z level=info message="Installation Progress" Status="Fleet Host is accessible - Continuing installation"
timestamp=2024-03-19T18:39:56.614790567Z level=info message="Installation Progress" Status="Installation Precheck Complete"
timestamp=2024-03-19T18:39:56.614823469Z level=info message="Installation Progress" Status="Extracting Elastic Agent files"
timestamp=2024-03-19T18:40:03.304755427Z level=info message="Installation Progress" Status="Executing Elastic Agent installer"
timestamp=2024-03-19T18:40:03.3048229Z level=info message="Installation Progress" Status="Executing the following: ./so-elastic-agent_source/elastic-agent/elastic-agent install --url=https://172.24.252.117:8220 --enrollment-token=ajQ3a1Y0NEI3LVZQa2FUZFN1YTA6eGlsQ1U1d0pUNkNRSG9yc200MlpoUQ== --certificate-authorities=/opt/Elastic/SO/soca.crt -n"
timestamp=2024-03-19T18:43:03.404846418Z level=error message="Installation Progress" Context="Installing in non-interactive mode." ErrorDetails="signal: killed"
timestamp=2024-03-19T18:43:35.648958214Z level=info message="Version Information" ElasticAgentVersion=8.7.0 WrapperVersion=2.4.2
timestamp=2024-03-19T18:43:35.649188383Z level=info message="Runtime Data" EnrollmentToken="ajQ3a1Y0NEI3LVZQa2FUZFN1YTA6eGlsQ1U1d0pUNkNRSG9yc200MlpoUQ==" FleetURL/s=https://172.24.252.117:8220,https://emcicadmin:8220
timestamp=2024-03-19T18:43:35.649256866Z level=info message="Installation Progress" Status="Starting Installation Precheck"
timestamp=2024-03-19T18:43:35.676539177Z level=info message="Installation Progress" FleetHostConnectivityCheck=Success FleetHostURL=https://172.24.252.117:8220
timestamp=2024-03-19T18:43:35.676607333Z level=info message="Installation Progress" Status="Fleet Host is accessible - Continuing installation"
timestamp=2024-03-19T18:43:35.676626719Z level=info message="Installation Progress" Status="Installation Precheck Complete"
timestamp=2024-03-19T18:43:35.676644847Z level=info message="Installation Progress" Status="Extracting Elastic Agent files"
timestamp=2024-03-19T18:43:42.132912646Z level=info message="Installation Progress" Status="Executing Elastic Agent installer"
timestamp=2024-03-19T18:43:42.133000825Z level=info message="Installation Progress" Status="Executing the following: ./so-elastic-agent_source/elastic-agent/elastic-agent install --url=https://172.24.252.117:8220 --enrollment-token=ajQ3a1Y0NEI3LVZQa2FUZFN1YTA6eGlsQ1U1d0pUNkNRSG9yc200MlpoUQ== --certificate-authorities=/opt/Elastic/SO/soca.crt -n"
timestamp=2024-03-19T18:46:42.139293459Z level=error message="Installation Progress" Context="Installing in non-interactive mode." ErrorDetails="signal: killed"

0 replies

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

Uh oh!

[error] Command '/opt/so/__salt.tmp.ze0j_sot' failed with return code: 1 #12501

Uh oh!

{{title}}

Uh oh!

Uh oh!

{{editor}}'s edit

{{editor}}'s edit

Uh oh!

Replies: 3 comments 2 replies

Uh oh!

{{title}}

Uh oh!

Uh oh!

{{title}}

Uh oh!

Uh oh!

{{title}}

Uh oh!

Uh oh!

{{title}}

Uh oh!

Uh oh!

{{title}}

Uh oh!

Select a reply

Uh oh!

[error] Command '/opt/so/__salt.tmp.ze0j_sot' failed with return code: 1 #12501

Uh oh!

Uh oh!

foxman0719 Mar 5, 2024

Version

Installation Method

Description

Installation Type

Location

Hardware Specs

CPU

RAM

Storage for /

Storage for /nsm

Network Traffic Collection

Network Traffic Speeds

Status

Salt Status

Logs

Detail

Generating darwin/amd64 Installer...

darwin/amd64 Installer Generated...

Generating darwin/arm64 Installer...

darwin/arm64 Installer Generated...

Cleaning up temp files in /nsm/elastic-agent-workspace[INFO ] Creating module dir '/var/cache/salt/minion/extmods/grains'

Summary for local

Succeeded: 0 (changed=1) Failed: 1

Guidelines

Replies: 3 comments · 2 replies

Uh oh!

reyesj2 Mar 6, 2024 Maintainer

Uh oh!

foxman0719 Mar 6, 2024 Author

Uh oh!

foxman0719 Mar 11, 2024 Author

Uh oh!

reyesj2 Mar 12, 2024 Maintainer

Uh oh!

foxman0719 Mar 19, 2024 Author

foxman0719
Mar 5, 2024

Succeeded: 0 (changed=1)
Failed: 1

Replies: 3 comments 2 replies

reyesj2
Mar 6, 2024
Maintainer

foxman0719 Mar 6, 2024
Author

foxman0719
Mar 11, 2024
Author

reyesj2 Mar 12, 2024
Maintainer

foxman0719
Mar 19, 2024
Author