Installation fails at "downloading packages"

[rphillips88]

Version

2.4.190

Installation Method

Security Onion ISO image

Description

installation

Installation Type

Standalone

Location

on-prem with Internet access

Hardware Specs

Exceeds minimum requirements

CPU

8

RAM

16gn

Storage for /

512gb

Storage for /nsm

8gb?

Network Traffic Collection

other (please provide detail below)

Network Traffic Speeds

Less than 1Gbps

Status

No, one or more services are failed (please provide detail below)

Salt Status

No, there are no failures

Logs

No, there are no additional clues

Detail

I've used Etcher, Ventoy and Rufus (all in Windows) to create the usb installation media and all attempts so far fail here (see attached).

Has anyone experienced similar? Apologies if this has been asked before but I did have a search for similar before posting. Thanks.

Guidelines

• I have read the discussion guidelines at Read before posting! #1720 and assert that I have followed the guidelines.

[cm-ops]

Is there any clues in that log? What is the storage size for your / and /nsm partitions?

[rphillips88]

Hi, erm I can find out re the logs. The nvme is 512gb but I'll check the sizes on those partitions no problem. But it worked like a charm when I used the 2.4.180-20250916 iso instead and installed without issue.

[reyesj2]

Did you verify the ISO after downloading? https://github.com/Security-Onion-Solutions/securityonion/blob/2.4/main/DOWNLOAD_AND_VERIFY_ISO.md

If you get to that error screen again and hit shift + tab it should cycle through different screens and show you some additional info that could be useful for troubleshooting the failure