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Perhaps you could put those steps in your documentation? Some place in the installation guide that new people to security onion VM cannot miss.

Here's the relevant documentation:
https://docs.securityonion.net/en/2.3/post-installation.html#services
https://docs.securityonion.net/en/2.3/so-status.html#so-status
https://docs.securityonion.net/en/2.3/salt.html#salt-minion-startup-options

It shouldn't take that long for the web interface to initialize. If it's taking too long, that could mean that your VM is under-powered for the services that you've enabled. Thus my previous recommendations for you to run in a simple IMPORT installation.

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