Unable to login to SOC #9689
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I am unable to login to the SOC after rebooting my so appliance. It is telling me "The provided credentials are invalid. Please try again". I had already created 2 accounts for the dashboard that worked prior to reboot. so-user-list shows no users. The logs for sensoroni and soc do not show anything. I am on the latest version of SO, 2.3.200. This was a fresh installation. |
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Replies: 2 comments 1 reply
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If you add a user with "so-user-add" and then run "so-user-list" again, does it show the new account? After adding the new user, are there any errors in /opt/so/log/kratos/kratos.log? |
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Thanks for the reply - i was able to resolve the issue |
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The cause of the problem was that I was mounting the /nsm drive after boot, manually. Although all the services were successful and online, something else was happening on the backend. So-user-list would return no accounts, and when I made a test account, it WOULD show that account. I resolved the issue by having the /nsm drive mount during boot. The original accounts came back, and the test account was no longer there. The reason I had to mount /nsm after boot was because it was attached to an iscsi driver, which requires a network connection to mount. So if I left the mount-point for nsm in my /etc/fstab file, the device wouldn't boot because that drive did not exist yet. After learning you can actually auto-mount iscsi storage after NETWORK boot, it fixed my problem. |
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The cause of the problem was that I was mounting the /nsm drive after boot, manually. Although all the services were successful and online, something else was happening on the backend. So-user-list would return no accounts, and when I made a test account, it WOULD show that account. I resolved the issue by having the /nsm drive mount during boot. The original accounts came back, and the test account was no longer there.
The reason I had to mount /nsm after boot was because it was attached to an iscsi driver, which requires a network connection to mount. So if I left the mount-point for nsm in my /etc/fstab file, the device wouldn't boot because that drive did not exist yet. After learning…