[🐛 Bug]: Selenium Manager process exited abnormally with 65 code - it is only the case after publishing my website to the domain

[bicycleali]

What happened?

I am working with visual studio 2019. In the development area the new feature of my website works verry well.
After publishing to the domain, I am getting the error message:
"Selenium Manager process exited abnormally with 65 code: D:\var\www\vhosts\unsertrainingstagebuch.de\httpdocs\selenium-manager\windows\selenium-manager.exe --browser "chrome" --language-binding csharp --output json
Standard Output >>"

So far, I tried to find a solution or a workaround for my problem, without success.
Therefore, I would be happy to get help from your side.
2024_10_24_Selenium Manager process exited abnormally with 65 code.docx
2024_10_24_Selenium Manager process exited abnormally with 65 code.docx

---

How can we reproduce the issue?

You can ease reproduce the issue

https://unsertrainingstagebuch.de/login.aspx?ReturnUrl=%2fFahrrad%2f01_Fahrten%2fEF_INSERT_SIGMA_URL.aspx

Please open the requested site with Userid: Brägel Passwort: brägel

If you are logged in please copy the following URL into the text box and klick the yellow button.
Maybe you must klick twice to start the functionality which runs into the error issue.

https://sigma-sharing.com/view/activity/a4bf0d4bd23b37e450484de1770fc91629a31bd9

Relevant log output

Serverfehler in der Anwendung /.
Selenium Manager process exited abnormally with 65 code: D:\var\www\vhosts\unsertrainingstagebuch.de\httpdocs\selenium-manager\windows\selenium-manager.exe  --browser "chrome" --language-binding csharp --output json
Standard Output >>
{
 "logs": [
   {
     "level": "WARN",
     "timestamp": 1729777641,
     "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
   },
   {
     "level": "WARN",
     "timestamp": 1729777641,
     "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
   },
   {
     "level": "ERROR",
     "timestamp": 1729777650,
     "message": "Zugriff verweigert (os error 5)"
   }
 ],
 "result": {
   "code": 65,
   "message": "Zugriff verweigert (os error 5)",
   "driver_path": "",
   "browser_path": ""
 }
}

<<
Beschreibung: Unbehandelte Ausnahme beim Ausführen der aktuellen Webanforderung. Überprüfen Sie die Stapelüberwachung, um weitere Informationen über diesen Fehler anzuzeigen und festzustellen, wo der Fehler im Code verursacht wurde.

Ausnahmedetails: OpenQA.Selenium.WebDriverException: Selenium Manager process exited abnormally with 65 code: D:\var\www\vhosts\unsertrainingstagebuch.de\httpdocs\selenium-manager\windows\selenium-manager.exe  --browser "chrome" --language-binding csharp --output json
Standard Output >>
{
 "logs": [
   {
     "level": "WARN",
     "timestamp": 1729777641,
     "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
   },
   {
     "level": "WARN",
     "timestamp": 1729777641,
     "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
   },
   {
     "level": "ERROR",
     "timestamp": 1729777650,
     "message": "Zugriff verweigert (os error 5)"
   }
 ],
 "result": {
   "code": 65,
   "message": "Zugriff verweigert (os error 5)",
   "driver_path": "",
   "browser_path": ""
 }
}

<<


Quellfehler:

Beim Ausführen der aktuellen Webanforderung wurde einen unbehandelte Ausnahme generiert. Informationen über den Ursprung und die Position der Ausnahme können mit der Ausnahmestapelüberwachung angezeigt werden.

Stapelüberwachung:


[WebDriverException: Selenium Manager process exited abnormally with 65 code: D:\var\www\vhosts\unsertrainingstagebuch.de\httpdocs\selenium-manager\windows\selenium-manager.exe  --browser "chrome" --language-binding csharp --output json
Standard Output >>
{
  "logs": [
    {
      "level": "WARN",
      "timestamp": 1729777641,
      "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
    },
    {
      "level": "WARN",
      "timestamp": 1729777641,
      "message": "Metadata cannot be written in cache (): Zugriff verweigert (os error 5)"
    },
    {
      "level": "ERROR",
      "timestamp": 1729777650,
      "message": "Zugriff verweigert (os error 5)"
    }
  ],
  "result": {
    "code": 65,
    "message": "Zugriff verweigert (os error 5)",
    "driver_path": "",
    "browser_path": ""
  }
}

<<
]
   OpenQA.Selenium.SeleniumManager.RunCommand(String fileName, String arguments) +766

[WebDriverException: Error starting process: D:\var\www\vhosts\unsertrainingstagebuch.de\httpdocs\selenium-manager\windows\selenium-manager.exe  --browser "chrome" --language-binding csharp --output json]
   OpenQA.Selenium.SeleniumManager.RunCommand(String fileName, String arguments) +852
   OpenQA.Selenium.SeleniumManager.BinaryPaths(String arguments) +140
   OpenQA.Selenium.DriverFinder.BinaryPaths() +78
   OpenQA.Selenium.DriverFinder.GetDriverPath() +8
   OpenQA.Selenium.Chromium.ChromiumDriver.GenerateDriverServiceCommandExecutor(DriverService service, DriverOptions options, TimeSpan commandTimeout) +85
   OpenQA.Selenium.Chrome.ChromeDriver..ctor(ChromeOptions options) +146
   OpenQA.Selenium.Chrome.ChromeDriver..ctor() +50
   Fahrrad_01_Fahrten_EF_INSERT_SIGMA_URL.BTnwebload_Click(Object sender, EventArgs e) +86
   System.Web.UI.WebControls.Button.OnClick(EventArgs e) +9797046
   System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +211
   System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +12
   System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +15
   System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +35
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1696

Versionsinformationen: Microsoft .NET Framework-Version:4.0.30319; ASP.NET-Version:4.8.4676.0

Operating System

PLESKWINDOWS

Selenium version

Selenium.WebDriver 4.25.0

What are the browser(s) and version(s) where you see this issue?

Selenium.WebDriver.Chrome 130.0.6723.6900

What are the browser driver(s) and version(s) where you see this issue?

Google Chrome Version 130.0.6723.70 (Offizieller Build) (64-Bit)

Are you using Selenium Grid?

I don't know

[github-actions]

@bicycleali, thank you for creating this issue. We will troubleshoot it as soon as we can.

---

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Thank you!

[nvborisenko]

Summary:

Metadata cannot be written in cache (): Access Denied (os error 5)

@bicycleali your application is denied writing to some specific file path.

You can specify SE_CACHE_PATH environment variable where you have permissions and Selenium Manager can write to.

PS: @bonigarcia would be great if error contains info about where SM is trying to write to.

[bicycleali]

Thank you verry much for your fast answer. To be honest I am not a professional programmer. My profession is more bicycling.
Anyway. Where could I specify SE_CACHE_PATH environment variable. Do I have to do it in the "aspx.file" where the use of selenium-manager is defined? Those part is visible in the attached file.
2024_10_24_VisualStudio2019_EF_INSERT_SIGMA_URL.aspx.docx

[bicycleali]

PS: @bonigarcia would be great if error contains info about where SM is trying to write to.

How can I find it out? In the browser?

[bonigarcia]

would be great if error contains info about where SM is trying to write to.

The cache path is displayed between the parenthesis in that error message. In this case, it seems that cache path is empty for some reason, and that seems to be cause of the problem:

Metadata cannot be written in cache (<cache_path>)

[bicycleali]

Do I have to do anything in my code to get it fixed or is it a bug? I am just wondering that everything works fine in the development environment,

[nvborisenko]

Your code is right, but an environment, where your is executing, is not "friendly" with Selenium. I suppose your Web App is ran under IIS with special permissions which prevents SM to determine User's cache folder (most likely because of there is no user account, probably some service account).

Main question: "did it work before with some previous version of Selenium?".

BTW: I see your task is just getting web page source and that's it? In this case I recommend using other tools, which don't require real browser. Like https://github.com/AngleSharp/AngleSharp. Selenium is more about automating real browser as real user is interacting with it, in your case it may be overhead.

[bicycleali]

I am just started with the new feature of my side. Therefore I can not answer your question really, because I didn’t use earlier versions of Selenium. Thanks for your proposal. I don’t know what “AngleSharp/AngleSharp” is doing. I started my new feature reading a website with using the “HTMLAgilityPack”. Unfortunately with this alone it was not possible to read the whole side. <app-root…></app-root> In this section all the info’s I am interested in are sitting in this section which was not readable without selenium. Now it works perfect. I am storing the selected info’s in my sql database (Insert a new record with nearly twenty fields. I was verry happy to get it done. Therefore I would be happy you could find a workaround for me to make it running in the my environment. Maybe it would be possible to create a User's cache folder outside of selenium, because I have all rights if I publish my side. In the attached file you can see the file structure of my project and it give you a view from a technical perspective to my side. My bicycle friends are waiting for an interface between some cycling sites and our together used “Our training diary”. Regardless of this, I will analyse “AngleSharp/AngleSharp” to find an alternative of my dream to realize an interface. Many thanks for your understanding and help. Von: Nikolay Borisenko ***@***.***> Gesendet: Freitag, 25. Oktober 2024 18:34 An: SeleniumHQ/selenium ***@***.***> Cc: bicycleali ***@***.***>; Mention ***@***.***> Betreff: Re: [SeleniumHQ/selenium] [🐛 Bug]: Selenium Manager process exited abnormally with 65 code - it is only the case after publishing my website to the domain (Issue #14644) Your code is right, but an environment, where your is executing, is not "friendly" with Selenium. I suppose your Web App is ran under IIS with special permissions which prevents SM to determine User's cache folder (most likely because of there is no user account, probably some service account). Main question: "did it work before with some previous version of Selenium?". BTW: I see your task is just getting web page source and that's it? In this case I recommend using other tools, which don't require real browser. Like https://github.com/AngleSharp/AngleSharp. Selenium is more about automating real browser as real user is interacting with it, in your case it may be overhead. — Reply to this email directly, view it on GitHub<#14644 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEEOHJOEBGGDX6LK3YR7MVDZ5JXIRAVCNFSM6AAAAABQRGJJT6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZYGI3TQNBVGE>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

[nvborisenko]

You should determine directory path where your app is able to write to. As soon as you get it, then you can use:

Environment.SetEnvironmentVariable("SE_CACHE_PATH", "/path/to/the/folder");

[bicycleali]

Unfortunately it doesn’t work. Did I make any mistake? Sorry for that. In the attached file you can see the details I did: First I created via ftp (filezilla) a cache dictionary on the server Second I set the environment variable 'SET Environment Variable "SE_CACHE_PATH", "~/.cache/SE-Cache" Environment.SetEnvironmentVariable("SE_CACHE_PATH", "~/.cache/SE-Cache") It still works in the development environment but unfortunately not on the iis server Von: Nikolay Borisenko ***@***.***> Gesendet: Freitag, 25. Oktober 2024 21:15 An: SeleniumHQ/selenium ***@***.***> Cc: bicycleali ***@***.***>; Mention ***@***.***> Betreff: Re: [SeleniumHQ/selenium] [🐛 Bug]: Selenium Manager process exited abnormally with 65 code - it is only the case after publishing my website to the domain (Issue #14644) You should determine directory path where your app is able to write to. As soon as you get it, then you can use: Environment.SetEnvironmentVariable("SE_CACHE_PATH", "/path/to/the/folder"); — Reply to this email directly, view it on GitHub<#14644 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEEOHJNPMM4IOFROWQO3Q2LZ5KKE3AVCNFSM6AAAAABQRGJJT6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZYGYZDINBZGY>. You are receiving this because you were mentioned.Message ID: ***@***.***<mailto:>>

[nvborisenko]

Then seems IIS is special case. Can you please try the following: https://learn.microsoft.com/en-us/iis/configuration/system.applicationhost/applicationpools/add/environmentvariables/

[nvborisenko]

And also seems SM doesn't have proper permissions to write to "~/.cache/SE-Cache"

[bicycleali]

No chance for me to get it done. Tried it and run into problems. For me it is not clear why there is a difference between development and productive environment. In both scenarios IIS is working, or? Does it mean Selenium Manager isn’t working on productive IIS Web Apps? Could it make sense to use another browser instead of chrome? I am so short of the goal – what can I do more? [Ein Bild, das Text, Screenshot, Schrift, Zahl enthält. Automatisch generierte Beschreibung] Von: Nikolay Borisenko ***@***.***> Gesendet: Samstag, 26. Oktober 2024 22:10 An: SeleniumHQ/selenium ***@***.***> Cc: bicycleali ***@***.***>; Mention ***@***.***> Betreff: Re: [SeleniumHQ/selenium] [🐛 Bug]: Selenium Manager process exited abnormally with 65 code - it is only the case after publishing my website to the domain (Issue #14644) Then seems IIS is special case. Can you please try the following: https://learn.microsoft.com/en-us/iis/configuration/system.applicationhost/applicationpools/add/environmentvariables/ — Reply to this email directly, view it on GitHub<#14644 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AEEOHJNPNQ3KV3R5T5CMPRLZ5PZJHAVCNFSM6AAAAABQRGJJT6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMZZG4ZDGMJQGU>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>