diff --git a/b812ceb69337a210633378917cba10bc/README.md b/b812ceb69337a210633378917cba10bc/README.md
index 05cd6fa..1aa7e3e 100644
--- a/b812ceb69337a210633378917cba10bc/README.md
+++ b/b812ceb69337a210633378917cba10bc/README.md
@@ -24,4 +24,4 @@ If you find yourself unable to import your repository due to the presence of fil
    2.2 Activate/install all required dependencies
    2.3 Re-import the application from source control
    Currently listed dependencies:
-   * 
+   * ServiceNow IntegrationHub Enterprise Pack Installer
diff --git a/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_2ca7fcef47a43210d5daa3c9316d4328.xml b/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_2ca7fcef47a43210d5daa3c9316d4328.xml
new file mode 100644
index 0000000..e387b30
--- /dev/null
+++ b/b812ceb69337a210633378917cba10bc/update/sys_hub_action_type_definition_2ca7fcef47a43210d5daa3c9316d4328.xml
@@ -0,0 +1,1747 @@
+<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="sys_hub_action_type_definition">
+    <sys_hub_action_type_definition action="INSERT_OR_UPDATE">
+        <access>public</access>
+        <acls/>
+        <action_status/>
+        <action_template/>
+        <active>true</active>
+        <annotation/>
+        <attributes>{labelCacheCleanUpExecuted=true}</attributes>
+        <authored_on_release_version>28100</authored_on_release_version>
+        <callable_by_client_api>false</callable_by_client_api>
+        <category/>
+        <copied_from/>
+        <copied_from_name/>
+        <description>Purpose: Given a keyword, search active knowledge articles and return their titles as a JSON array.
+
+Inputs: keyword (String)
+
+Outputs: article_titles (String, JSON Array)
+
+Implementation: Script step querying kb_knowledge table</description>
+        <flow_priority/>
+        <ih_action>false</ih_action>
+        <internal_name>search_knowledge_articles_by_keyword</internal_name>
+        <label_cache>[{"name":"{{action.keyword}}","label":"action➛keyword","type":"action","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[fc77519d-2c1f-425f-9c9c-4b35ac1c0c91].article_titles}}","label":"step➛Script step➛article_titles","type":"step","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{"sourceId":"","sourceUiUniqueId":"","sourceType":""}}]</label_cache>
+        <master_snapshot>e8a93ca347e43210d5daa3c9316d43d1</master_snapshot>
+        <master_snapshot_digest/>
+        <name>Search Knowledge Articles by Keyword</name>
+        <natlang/>
+        <outputs/>
+        <outputs/>
+        <pre_compiled>false</pre_compiled>
+        <state>published</state>
+        <sys_class_name>sys_hub_action_type_definition</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:34:20</sys_created_on>
+        <sys_domain>global</sys_domain>
+        <sys_domain_path>/</sys_domain_path>
+        <sys_id>2ca7fcef47a43210d5daa3c9316d4328</sys_id>
+        <sys_mod_count>5</sys_mod_count>
+        <sys_name>Search Knowledge Articles by Keyword</sys_name>
+        <sys_overrides/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name>sys_hub_action_type_definition_2ca7fcef47a43210d5daa3c9316d4328</sys_update_name>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:06</sys_updated_on>
+        <system_level>false</system_level>
+        <type/>
+    </sys_hub_action_type_definition>
+    <sys_translated_text action="delete_multiple" query="documentkey=2ca7fcef47a43210d5daa3c9316d4328"/>
+    <sys_variable_value action="delete_multiple" query="document_key=2ca7fcef47a43210d5daa3c9316d4328"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_definition</document>
+        <document_key>2ca7fcef47a43210d5daa3c9316d4328</document_key>
+        <order>1</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>79097c6347e43210d5daa3c9316d434a</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <value>{"version":"1.0","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"4adfb7bc-9d67-498d-88d0-8d6c3d584fed\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}},"complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":""}}},"serializationFormat":"JSON"}</value>
+        <variable display_value="Action Status">6d097c6347e43210d5daa3c9316d4338</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_definition</document>
+        <document_key>2ca7fcef47a43210d5daa3c9316d4328</document_key>
+        <order>3</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>b5097c6347e43210d5daa3c9316d434a</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <value>0</value>
+        <variable display_value="Don't Treat as Error">3d097c6347e43210d5daa3c9316d4340</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=2ca7fcef47a43210d5daa3c9316d4328"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>article_titles</field>
+        <id>2ca7fcef47a43210d5daa3c9316d4328</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>71097c6347e43210d5daa3c9316d434a</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_hub_action_output_2ca7fcef47a43210d5daa3c9316d4328</table>
+        <value>{{step[fc77519d-2c1f-425f-9c9c-4b35ac1c0c91].article_titles}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>__action_status__</field>
+        <id>2ca7fcef47a43210d5daa3c9316d4328</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>35097c6347e43210d5daa3c9316d434a</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_hub_action_output_2ca7fcef47a43210d5daa3c9316d4328</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>__dont_treat_as_error__</field>
+        <id>2ca7fcef47a43210d5daa3c9316d4328</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>bd097c6347e43210d5daa3c9316d4349</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_hub_action_output_2ca7fcef47a43210d5daa3c9316d4328</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_hub_step_instance action="delete_multiple" query="action=2ca7fcef47a43210d5daa3c9316d4328^sys_idNOT IN69097c6347e43210d5daa3c9316d4322"/>
+    <sys_hub_step_instance action="INSERT_OR_UPDATE">
+        <action display_value="Search Knowledge Articles by Keyword">2ca7fcef47a43210d5daa3c9316d4328</action>
+        <cid>fc77519d-2c1f-425f-9c9c-4b35ac1c0c91</cid>
+        <error_handling_type>1</error_handling_type>
+        <extended_inputs/>
+        <extended_inputs/>
+        <extended_outputs/>
+        <icon/>
+        <inputs/>
+        <label>Script step</label>
+        <order>1</order>
+        <outputs/>
+        <section/>
+        <step_type display_value="Script">106afb6647032200b4fad7527c9a71e7</step_type>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>69097c6347e43210d5daa3c9316d4322</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+    </sys_hub_step_instance>
+    <sys_variable_value action="delete_multiple" query="document_key=69097c6347e43210d5daa3c9316d4322"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>69097c6347e43210d5daa3c9316d4322</document_key>
+        <order>600</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>69097c6347e43210d5daa3c9316d4335</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <value>(function execute(inputs, outputs) {&#13;
+    var gr = new GlideRecord('kb_knowledge');&#13;
+    gr.addQuery('active', true);&#13;
+    gr.addQuery('short_description', 'CONTAINS', inputs.keyword);&#13;
+    gr.query();&#13;
+    var titles = [];&#13;
+    while (gr.next()) {&#13;
+        titles.push(gr.short_description.toString());&#13;
+    }&#13;
+    outputs.article_titles = JSON.stringify(titles);&#13;
+})(inputs, outputs);</value>
+        <variable display_value="Script">71aa7f6647032200b4fad7527c9a719b</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>69097c6347e43210d5daa3c9316d4322</document_key>
+        <order>400</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>a5097c6347e43210d5daa3c9316d4335</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <value>35aa573fd7802200bdbaee5b5e610375</value>
+        <variable display_value="MID Application">f5e56d79b3101300176b051a16a8dce4</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=69097c6347e43210d5daa3c9316d4322"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>application</field>
+        <id>69097c6347e43210d5daa3c9316d4322</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>61097c6347e43210d5daa3c9316d4335</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>keyword</field>
+        <id>69097c6347e43210d5daa3c9316d4322</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>a1097c6347e43210d5daa3c9316d4336</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_hub_step_ext_input_69097c6347e43210d5daa3c9316d4322</table>
+        <value>{{action.keyword}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>script</field>
+        <id>69097c6347e43210d5daa3c9316d4322</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>25097c6347e43210d5daa3c9316d4335</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_hub_step_ext_output_69097c6347e43210d5daa3c9316d4322^id=69097c6347e43210d5daa3c9316d4322"/>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7^id=69097c6347e43210d5daa3c9316d4322"/>
+    <sys_translated_text action="delete_multiple" query="documentkey=69097c6347e43210d5daa3c9316d4322"/>
+    <sys_hub_step_ext_input action="delete_multiple" query="model=69097c6347e43210d5daa3c9316d4322^sys_idNOT IN6d097c6347e43210d5daa3c9316d4327"/>
+    <sys_hub_step_ext_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>keyword</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label/>
+        <mandatory>true</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Script step">69097c6347e43210d5daa3c9316d4322</model>
+        <model_id>69097c6347e43210d5daa3c9316d4322</model_id>
+        <model_table>sys_hub_step_instance</model_table>
+        <name>var__m_sys_hub_step_ext_input_69097c6347e43210d5daa3c9316d4322</name>
+        <next_element/>
+        <order>0</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_step_ext_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>6d097c6347e43210d5daa3c9316d4327</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_step_ext_input>
+    <sys_hub_step_ext_output action="delete_multiple" query="model=69097c6347e43210d5daa3c9316d4322^sys_idNOT INe5097c6347e43210d5daa3c9316d432b"/>
+    <sys_hub_step_ext_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String,uiUniqueId=7c6ec2de-adde-4c3d-9eea-74b9db1fe3db</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>article_titles</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label>article_titles</label>
+        <mandatory>false</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Script step">69097c6347e43210d5daa3c9316d4322</model>
+        <model_id>69097c6347e43210d5daa3c9316d4322</model_id>
+        <model_table>sys_hub_step_instance</model_table>
+        <name>var__m_sys_hub_step_ext_output_69097c6347e43210d5daa3c9316d4322</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_step_ext_output</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>e5097c6347e43210d5daa3c9316d432b</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
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+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:40:25</sys_created_on>
+        <sys_id>f5097c6347e43210d5daa3c9316d4345</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:40:25</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_choice action="delete_multiple" query="name=var__m_sys_hub_action_output_2ca7fcef47a43210d5daa3c9316d4328"/>
+    <sys_hub_action_plan action="delete_multiple" query="action_id=2ca7fcef47a43210d5daa3c9316d4328^sys_idNOT INc9a97ca347e43210d5daa3c9316d4340"/>
+    <sys_hub_action_plan action="INSERT_OR_UPDATE">
+        <action_id display_value="Search Knowledge Articles by Keyword">2ca7fcef47a43210d5daa3c9316d4328</action_id>
+        <plan>{"type":"PlanProxy","persistor":{"@class":".ChunkingPlanPersistor","table":"sys_hub_action_plan","id":"c9a97ca347e43210d5daa3c9316d4340","name":"plan","plan_signature":null}}</plan>
+        <snapshot>f8a97ca347e43210d5daa3c9316d4311</snapshot>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:06</sys_created_on>
+        <sys_domain>global</sys_domain>
+        <sys_domain_path>/</sys_domain_path>
+        <sys_id>c9a97ca347e43210d5daa3c9316d4340</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_overrides/>
+        <sys_scope/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:06</sys_updated_on>
+    </sys_hub_action_plan>
+    <sys_hub_action_type_snapshot action="INSERT_OR_UPDATE">
+        <access>public</access>
+        <acls/>
+        <action_status/>
+        <action_template/>
+        <annotation/>
+        <attributes>{labelCacheCleanUpExecuted=true}</attributes>
+        <authored_on_release_version>28100</authored_on_release_version>
+        <callable_by_client_api>false</callable_by_client_api>
+        <category/>
+        <copied_from/>
+        <copied_from_name/>
+        <description>Purpose: Given a keyword, search active knowledge articles and return their titles as a JSON array.
+
+Inputs: keyword (String)
+
+Outputs: article_titles (String, JSON Array)
+
+Implementation: Script step querying kb_knowledge table</description>
+        <flow_priority/>
+        <internal_name>search_knowledge_articles_by_keyword</internal_name>
+        <label_cache>[{"name":"{{action.keyword}}","label":"action➛keyword","type":"action","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{}},{"name":"{{step[fc77519d-2c1f-425f-9c9c-4b35ac1c0c91].article_titles}}","label":"step➛Script step➛article_titles","type":"step","ref":"","reference_display":"","base_type":"string","parent_table_name":"","column_name":"","choices":null,"attributes":{"sourceId":"","sourceUiUniqueId":"","sourceType":""}}]</label_cache>
+        <master>true</master>
+        <name>Search Knowledge Articles by Keyword</name>
+        <natlang/>
+        <outputs/>
+        <outputs/>
+        <parent_action display_value="Search Knowledge Articles by Keyword">2ca7fcef47a43210d5daa3c9316d4328</parent_action>
+        <sys_class_name>sys_hub_action_type_snapshot</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_domain>global</sys_domain>
+        <sys_domain_path>/</sys_domain_path>
+        <sys_id>e8a93ca347e43210d5daa3c9316d43d1</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_overrides/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <system_level>false</system_level>
+        <type/>
+    </sys_hub_action_type_snapshot>
+    <sys_translated_text action="delete_multiple" query="documentkey=e8a93ca347e43210d5daa3c9316d43d1"/>
+    <sys_variable_value action="delete_multiple" query="document_key=e8a93ca347e43210d5daa3c9316d43d1"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_snapshot</document>
+        <document_key>e8a93ca347e43210d5daa3c9316d43d1</document_key>
+        <order>1</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>30a97ca347e43210d5daa3c9316d4310</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <value>{"version":"1.0","complexObjectSchema":{"FlowDesigner:FDACTIONSTATUS":{"code":"Integer","code.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"Integer\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"integer\",\"default_value\":\"\",\"label\":\"Code\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"1\",\"max_length\":\"40\"}"},"message":"String","message.$field_facets":{"SimpleMapFacet":"{\"uiTypeLabel\":\"String\",\"read_only\":\"false\",\"hint\":\"\",\"uiType\":\"string\",\"default_value\":\"\",\"label\":\"Message\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"order\":\"2\",\"max_length\":\"4000\"}"}},"FlowDesigner:FDACTIONSTATUS.$type_facets":{"SimpleMapFacet":"{\"default_value\":\"\",\"label\":\"Action Status\",\"action_error_output\":\"true\",\"mandatory\":\"false\",\"uiUniqueId\":\"4adfb7bc-9d67-498d-88d0-8d6c3d584fed\",\"uiTypeLabel\":\"Object\",\"co_type_name\":\"FDACTIONSTATUS\",\"element_mapping_provider\":\"com.glide.flow_design.action.data.FlowDesignVariableMapper\",\"read_only\":\"false\",\"hint\":null,\"uiType\":\"object\",\"order\":\"1\",\"max_length\":\"65000\"}"}},"complexObject":{"code":{"$cv":{"$c":"java.lang.String","$v":""}},"message":{"$cv":{"$c":"java.lang.String","$v":""}}},"serializationFormat":"JSON"}</value>
+        <variable display_value="Action Status">b4a93ca347e43210d5daa3c9316d43f1</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_action_type_snapshot</document>
+        <document_key>e8a93ca347e43210d5daa3c9316d43d1</document_key>
+        <order>3</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>7ca97ca347e43210d5daa3c9316d430f</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <value>0</value>
+        <variable display_value="Don't Treat as Error">30a97ca347e43210d5daa3c9316d4306</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=e8a93ca347e43210d5daa3c9316d43d1"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>article_titles</field>
+        <id>e8a93ca347e43210d5daa3c9316d43d1</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>38a97ca347e43210d5daa3c9316d430f</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_hub_action_output_e8a93ca347e43210d5daa3c9316d43d1</table>
+        <value>{{step[fc77519d-2c1f-425f-9c9c-4b35ac1c0c91].article_titles}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>__action_status__</field>
+        <id>e8a93ca347e43210d5daa3c9316d43d1</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>f8a97ca347e43210d5daa3c9316d430f</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_hub_action_output_e8a93ca347e43210d5daa3c9316d43d1</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>__dont_treat_as_error__</field>
+        <id>e8a93ca347e43210d5daa3c9316d43d1</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>74a97ca347e43210d5daa3c9316d430f</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_hub_action_output_e8a93ca347e43210d5daa3c9316d43d1</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_hub_step_instance action="delete_multiple" query="action=e8a93ca347e43210d5daa3c9316d43d1^sys_idNOT INe8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_hub_step_instance action="INSERT_OR_UPDATE">
+        <action display_value="Search Knowledge Articles by Keyword">e8a93ca347e43210d5daa3c9316d43d1</action>
+        <cid>fc77519d-2c1f-425f-9c9c-4b35ac1c0c91</cid>
+        <error_handling_type>1</error_handling_type>
+        <extended_inputs/>
+        <extended_inputs/>
+        <extended_outputs/>
+        <icon/>
+        <inputs/>
+        <label>Script step</label>
+        <order>1</order>
+        <outputs/>
+        <section/>
+        <step_type display_value="Script">106afb6647032200b4fad7527c9a71e7</step_type>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>e8a93ca347e43210d5daa3c9316d43dc</sys_id>
+        <sys_mod_count>1</sys_mod_count>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+    </sys_hub_step_instance>
+    <sys_variable_value action="delete_multiple" query="document_key=e8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>e8a93ca347e43210d5daa3c9316d43dc</document_key>
+        <order>600</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>b0a93ca347e43210d5daa3c9316d43ee</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <value>(function execute(inputs, outputs) {&#13;
+    var gr = new GlideRecord('kb_knowledge');&#13;
+    gr.addQuery('active', true);&#13;
+    gr.addQuery('short_description', 'CONTAINS', inputs.keyword);&#13;
+    gr.query();&#13;
+    var titles = [];&#13;
+    while (gr.next()) {&#13;
+        titles.push(gr.short_description.toString());&#13;
+    }&#13;
+    outputs.article_titles = JSON.stringify(titles);&#13;
+})(inputs, outputs);</value>
+        <variable display_value="Script">71aa7f6647032200b4fad7527c9a719b</variable>
+    </sys_variable_value>
+    <sys_variable_value action="INSERT_OR_UPDATE">
+        <document>sys_hub_step_instance</document>
+        <document_key>e8a93ca347e43210d5daa3c9316d43dc</document_key>
+        <order>400</order>
+        <sys_class_name>sys_variable_value</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>fca93ca347e43210d5daa3c9316d43ed</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <value>35aa573fd7802200bdbaee5b5e610375</value>
+        <variable display_value="MID Application">f5e56d79b3101300176b051a16a8dce4</variable>
+    </sys_variable_value>
+    <sys_element_mapping action="delete_multiple" query="id=e8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>application</field>
+        <id>e8a93ca347e43210d5daa3c9316d43dc</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>b8a93ca347e43210d5daa3c9316d43ed</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>keyword</field>
+        <id>e8a93ca347e43210d5daa3c9316d43dc</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>f8a93ca347e43210d5daa3c9316d43ee</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_hub_step_ext_input_e8a93ca347e43210d5daa3c9316d43dc</table>
+        <value>{{action.keyword}}</value>
+    </sys_element_mapping>
+    <sys_element_mapping action="INSERT_OR_UPDATE">
+        <field>script</field>
+        <id>e8a93ca347e43210d5daa3c9316d43dc</id>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>7ca93ca347e43210d5daa3c9316d43ed</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table>var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7</table>
+        <value/>
+    </sys_element_mapping>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_hub_step_ext_output_e8a93ca347e43210d5daa3c9316d43dc^id=e8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_element_mapping action="delete_multiple" query="table=var__m_sys_flow_step_definition_input_106afb6647032200b4fad7527c9a71e7^id=e8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_translated_text action="delete_multiple" query="documentkey=e8a93ca347e43210d5daa3c9316d43dc"/>
+    <sys_hub_step_ext_input action="delete_multiple" query="model=e8a93ca347e43210d5daa3c9316d43dc^sys_idNOT IN28a93ca347e43210d5daa3c9316d43e0"/>
+    <sys_hub_step_ext_input action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>keyword</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label>keyword</label>
+        <mandatory>true</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Script step">e8a93ca347e43210d5daa3c9316d43dc</model>
+        <model_id>e8a93ca347e43210d5daa3c9316d43dc</model_id>
+        <model_table>sys_hub_step_instance</model_table>
+        <name>var__m_sys_hub_step_ext_input_e8a93ca347e43210d5daa3c9316d43dc</name>
+        <next_element/>
+        <order>0</order>
+        <primary>false</primary>
+        <read_only>false</read_only>
+        <read_roles/>
+        <reference/>
+        <reference_cascade_rule/>
+        <reference_floats>false</reference_floats>
+        <reference_key/>
+        <reference_qual/>
+        <reference_qual_condition/>
+        <reference_type/>
+        <sizeclass/>
+        <spell_check>false</spell_check>
+        <staged>false</staged>
+        <sys_class_name>sys_hub_step_ext_input</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>28a93ca347e43210d5daa3c9316d43e0</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package/>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <table_reference>false</table_reference>
+        <text_index>false</text_index>
+        <unique>false</unique>
+        <use_dependent_field>false</use_dependent_field>
+        <use_dynamic_default>false</use_dynamic_default>
+        <use_reference_qualifier>simple</use_reference_qualifier>
+        <virtual>false</virtual>
+        <virtual_type>script</virtual_type>
+        <widget/>
+        <write_roles/>
+        <xml_view>false</xml_view>
+    </sys_hub_step_ext_input>
+    <sys_hub_step_ext_output action="delete_multiple" query="model=e8a93ca347e43210d5daa3c9316d43dc^sys_idNOT IN3ca93ca347e43210d5daa3c9316d43e4"/>
+    <sys_hub_step_ext_output action="INSERT_OR_UPDATE">
+        <active>true</active>
+        <array>false</array>
+        <array_denormalized>false</array_denormalized>
+        <attributes>element_mapping_provider=com.glide.flow_design.action.data.FlowDesignVariableMapper,uiType=string,uiTypeLabel=String,uiUniqueId=7c6ec2de-adde-4c3d-9eea-74b9db1fe3db</attributes>
+        <audit>false</audit>
+        <calculation><![CDATA[(function calculatedFieldValue(current) {
+
+	// Add your code here
+	return '';  // return the calculated value
+
+})(current);]]></calculation>
+        <choice/>
+        <choice_field/>
+        <choice_table/>
+        <column_label/>
+        <comments/>
+        <create_roles/>
+        <default_value/>
+        <defaultsort/>
+        <delete_roles/>
+        <dependent/>
+        <dependent_on_field/>
+        <display>false</display>
+        <dynamic_creation>false</dynamic_creation>
+        <dynamic_creation_script/>
+        <dynamic_default_value/>
+        <dynamic_ref_qual/>
+        <element>article_titles</element>
+        <element_reference>false</element_reference>
+        <foreign_database/>
+        <formula/>
+        <function_definition/>
+        <function_field>false</function_field>
+        <help/>
+        <hint/>
+        <internal_type display_value="String">string</internal_type>
+        <label>article_titles</label>
+        <mandatory>false</mandatory>
+        <max_length>8000</max_length>
+        <model display_value="Script step">e8a93ca347e43210d5daa3c9316d43dc</model>
+        <model_id>e8a93ca347e43210d5daa3c9316d43dc</model_id>
+        <model_table>sys_hub_step_instance</model_table>
+        <name>var__m_sys_hub_step_ext_output_e8a93ca347e43210d5daa3c9316d43dc</name>
+        <next_element/>
+        <order>1</order>
+        <primary>false</primary>
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+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_documentation action="INSERT_OR_UPDATE">
+        <element>__action_status__</element>
+        <help/>
+        <hint/>
+        <label>Action Status</label>
+        <language>en</language>
+        <name>var__m_sys_hub_action_output_e8a93ca347e43210d5daa3c9316d43d1</name>
+        <plural/>
+        <sys_class_name>sys_documentation</sys_class_name>
+        <sys_created_by>admin</sys_created_by>
+        <sys_created_on>2025-10-18 14:43:05</sys_created_on>
+        <sys_id>fca93ca347e43210d5daa3c9316d43f4</sys_id>
+        <sys_mod_count>0</sys_mod_count>
+        <sys_name/>
+        <sys_package display_value="Action Pack" source="x_snc_actionpack">b812ceb69337a210633378917cba10bc</sys_package>
+        <sys_policy/>
+        <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope>
+        <sys_update_name/>
+        <sys_updated_by>admin</sys_updated_by>
+        <sys_updated_on>2025-10-18 14:43:05</sys_updated_on>
+        <url/>
+        <url_target/>
+    </sys_documentation>
+    <sys_choice action="delete_multiple" query="name=var__m_sys_hub_action_output_e8a93ca347e43210d5daa3c9316d43d1"/>
+    <sys_hub_action_type_definition action="UPDATE">
+        <sys_id>2ca7fcef47a43210d5daa3c9316d4328</sys_id>
+        <latest_snapshot>e8a93ca347e43210d5daa3c9316d43d1</latest_snapshot>
+        <compiler_build>glide-zurich-07-01-2025__patch1-08-20-2025_09-08-2025_1328.zip</compiler_build>
+    </sys_hub_action_type_definition>
+</record_update>