IncidentCount.js

Author: Indra-kolge

Server-Side Components/Background Scripts/Get incident count based on priority/IncidentCount.js

@@ -0,0 +1,15 @@
+(function() {
+    var priorities = {};
+    var agg = new GlideAggregate('incident');
+    agg.addAggregate('COUNT');
+    agg.groupBy('priority');
+    agg.query();
+    while (agg.next()) {
+        var priority = agg.getDisplayValue('priority') || 'No Priority Set';
+        var count = agg.getAggregate('COUNT');
+        priorities[priority] = parseInt(count, 10);
+    }
+    for (var priority in priorities) {
+        gs.info('Priority: ' + priority + ' | Count: ' + priorities[priority]);
+    }
+})();