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website: update support pages
* docs for data dir missing * remove outdated version note for EA app * add force save info * update uninstall instructions * fix broken links
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docs/_common-errors/antivirus.md

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@@ -23,7 +23,7 @@ Open Windows Security, go to "Virus & threat protection", then "Protection histo
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If this is correct, you can safely "restore" these items.
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If "Detected" does *not* end in `ml`, please [ask for help](support).
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If "Detected" does *not* end in `ml`, please [ask for help](/support).
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## Other antivirus
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We do not recommend using antivirus other than the built-in Windows Defender. There is no need to, and you may encounter issues if you choose to use other antivirus options.
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Do not run the Launcher as administrator, as this is a security risk because it removes certain safeguards, allowing mods to have full unrestricted access to your computer.
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If in doubt, please [ask for help](support) before downloading a mod that you are unsure about.
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If in doubt, please [ask for help](/support) before downloading a mod that you are unsure about.

docs/_common-errors/crashes.md

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For crashes that occur even when SporeCrashFix is the only installed mod, it is likely a bug in the game itself. Specific crashes may be added to SporeCrashFix if the cause of the crash can be identified and fixed.
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In any case, you can [ask for help](support) - please make sure to include a screenshot of the Easy Uninstaller showing your full mod list, as well as exactly when the crash occurs.
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In any case, you can [ask for help](/support) - please make sure to include a screenshot of the Easy Uninstaller showing your full mod list, as well as exactly when the crash occurs.
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---
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title: Data directory is missing or corrupt
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---
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You may also see "Configuration Script Failed" along with this error. The two errors are related.
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## Steam users
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Please launch Spore Galactic Adventures once from Steam before using the Launcher Kit. Afterwards, you should always use the ModAPI Launcher instead of launching from Steam.
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The error happens because Steam does not finish installing games until the first time they are launched. As a result, the game cannot start because it is not fully installed, and the Launcher Kit is unable to detect that the game is installed.
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This also eliminates an issue where you may be prompted to choose where the game is installed when using the Launcher kit. You should not continue to receive this prompt.
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## All other users
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Please [ask for help](/support).

docs/_common-errors/not-c-drive.md

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Unfortunately, we do not have any fix for this error, aside from reinstalling the game onto the C:\ drive.
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Please ask for help if you are receiving this error when Spore is already installed on the C:\ drive. Include a screenshot of the error.
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Please [ask for help](/support) if you are receiving this error when Spore is already installed on the C:\ drive. Include a screenshot of the error.
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## Reinstalling on C:\ drive
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- [Back up your save data](game-save-data)

docs/_info/game-versions.md

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### Do not install multiple copies of the game
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Installing multiple copies of the game is known to cause a variety of problems. For example, do not install the game from EA App if you already have it installed from Steam or GOG.
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### Note for EA App users
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The Launcher Kit needs to download a fix to allow mods to work on this version of the game. This fix *may* downgrade your game to 3.1.0.22 while using the Launcher Kit. There are no differences between 3.1.0.22 and 3.1.0.29 aside from online functionality, which can be restored with the [SporeFixOnline mod]({{ page.fixonline_mod_url }}).
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### Galactic Adventures requirement
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Due to major changes and technical improvements introduced in Galactic Adventures, the Launcher Kit and most mods cannot work without Galactic Adventures.
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docs/_info/outdated-mods.md

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If you still want to use Dark Injection for its parts, you may use the mod, but it is strongly recommended to disable all non-essential options. Some of these options cause crashes, graphical issues, or incompatibilities with other mods. In particular, do not use the Full Darkspore UI or Darkspore Beta UI, and disable all options except the part categories.
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Please note that even with these options disabled, there are still known issues and incompatibilities that cannot be fixed without fully uninstalling Dark Injection.
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Please note that even with these options disabled, there are still known issues and incompatibilities that cannot be fixed without fully uninstalling Dark Injection.
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Some of these issues are related to Force Save, which is included with Dark Injection and cannot be disabled without fully uninstalling. These issues are described below.
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## Force Save
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Force Save disables *all* validation checks when saving or loading creations, allowing invalid creations to be saved or loaded. While this is necessary for some mods, notably older part mods, this is a brute force approach, and removes many useful safety checks.
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For example, this allows saving creations without a name (making them inaccessible), or saving/loading broken creations that cause crashes, potentially rendering the game unplayable.
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For these reasons, it is strongly recommended *not* to use any Force Save mod.
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If you have older part mods that require it, or otherwise need to selectively bypass normal saving restrictions, you may instead use toggleable force save, as explained [here](https://discord.com/channels/368198218632396810/860854703663087636/1411056445901770794) (link goes to SMC Discord), or included with the [Cheatbox mod](https://mods.sporecommunity.com/?search=Cheatbox). These keep Force Save disabled unless explicitly needed.

docs/_info/uninstall-lk.md

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## Uninstalling all mods
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You must uninstall all mods **before** uninstalling the Launcher Kit.
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Open the Easy Uninstaller, check the box next to each mod with a checkbox, and click "Uninstall Selected".
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For mods with a gear icon instead of a checkbox, click the gear, and then click "Uninstall" at the bottom.
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Open the Easy Uninstaller, check the box next to each mod, and click "Uninstall Selected".
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Do not uninstall the Launcher Kit unless no mods are listed in the Easy Uninstaller.
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