diff --git a/integration-configuration-concepts/hris/workday-raas.mdx b/integration-configuration-concepts/hris/workday-raas.mdx index 91e01f0..e099c7e 100644 --- a/integration-configuration-concepts/hris/workday-raas.mdx +++ b/integration-configuration-concepts/hris/workday-raas.mdx @@ -65,9 +65,14 @@ configuring security group permissions, and connecting it through the integratio - Click the `+` icon to add a field. - Select a Business Object (e.g. Worker) in the **Business Object** column. - Choose the specific field (e.g. Employee ID) in the **Field** column. - - Set aliases in **Column Heading Override** and **Column Heading Override XML Alias** to ensure stable field names in API responses. + - Set aliases in **Column Heading Override** to ensure stable field names in API responses. + + + The **Column Heading Override XML Alias** column will appear only after you enable **Enable As Web Service** under the Advanced tab and save the report. You can view this column when you return to edit the report. + + - For employee data, you can include the following fields: + Add the following **field aliases** in your report. The aliases serve as stable identifiers for the API responses but the underlying fields must be properly configured. - Employee_ID - First_Name - Last_Name @@ -83,6 +88,7 @@ configuring security group permissions, and connecting it through the integratio - Termination_Date - Company_Name + Fields and Aliases Settings @@ -96,7 +102,9 @@ configuring security group permissions, and connecting it through the integratio - Enable prompt display by ticking **Display Prompt Values in Subtitle**. Leave other settings at their defaults. + - Tick **Populate Undefined Prompt Defaults** to make prompt default fields visible in the report table. Once the `Prompt Defaults` grid is visible, the **Populate Undefined Prompt Defaults** field will be automatically unticked. + - Tick **Display Prompt Values in Subtitle** to enable prompt display. + Prompts Settings @@ -261,11 +269,18 @@ Use the **ISU Username**, **ISU Password**, and **Report URL** to create a conne **Transferring ownership** revokes access from the current owner. After transferring, ensure you reconnect in the StackOne Connector Hub using the new owner’s ISU credentials; otherwise you will encounter the `The task submitted is not authorized` error. + If the current owner is not the ISU you intend to use to connect with StackOne, open the three‑dot menu under _Custom Report_ and select `Transfer Ownership`. Change Report Owner + Enter the new ISU username in `New Owner` and click `OK`. + + + If you cannot find the ISU in the `New Owner` dropdown, you can share the report access without transferring ownership as described in the next step **Grant access without transferring ownership**. + + Enter New Owner @@ -300,15 +315,30 @@ Use the **ISU Username**, **ISU Password**, and **Report URL** to create a conne ## Troubleshooting - - - Verify ISU credentials in the StackOne Connector Hub. + + - Verify that the ISU username and password are correct in the StackOne Connector Hub. + - Ensure the credentials have not expired or been changed. + - Confirm the ISU has the necessary security group permissions configured. + + + + - Ensure the ISU has access to the custom report (either as owner or through authorized user sharing). + - Verify the report ownership configuration matches the ISU credentials being used. + - If ownership was recently transferred, reconnect in the StackOne Connector Hub with the new owner's credentials. + + + - Verify the Report URL is correct and reachable. + - Ensure the ISU has access to the report through ownership or authorized user sharing. + - Check that the report is enabled as a web service in Advanced settings. + - Add missing **Domain Security Policy Permissions** as described in the security configuration section. - Activate pending security policy changes after modifications. - Retry the endpoint (fields populate once permissions are effective). +