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docs/marketing/discounts.html

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@@ -158,46 +158,41 @@ <h2 class="bb_section"><a name="21"></a>Discounting Rules</h2>
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Steam's specific discounting rules are as follows: <br />
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<ul class="bb_ul">
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<h2 class="bb_subsection"><a name="22"></a>30-Day Discount Cooldowns</h2>
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A product cannot be discounted within 30 days of a prior discount, within 30 days of its
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A product cannot be discounted within 30 days of a prior discount, within 30 days of its initial
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release, or within 30 days of a price increase in
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<i>any</i>
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currency. These are commonly referred to as '30-day discount cooldowns.' There are only a two
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currency. These are commonly referred to as "30-day discount cooldowns." There are only two
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exceptions to the 30-day discount cooldown rules:
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<ul class="bb_ul">
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<li>
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A <strong>Launch Discount </strong>is an optional introductory offer which allows a
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product to be on discount at its release, either its
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<a href="https://partner.steamgames.com/doc//store/earlyaccess" class="bb_doclink"
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>Early Access </a
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>release or its full
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<a href="https://partner.steamgames.com/doc//store/earlyaccess#10" class="bb_doclink"
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>v1.0 Release</a
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>
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(or both if they are at least 30 days apart). Launch Discounts can only be set up prior
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to the product's release date, not after. Once a launch discount ends, the product
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cannot run <i>any</i> other discounts for 30 days. <br />
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product to be on discount at its initial release. Launch Discounts can only be set up
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prior to the product's release date, not after. Once a product's initial launch discount
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ends, the product cannot run <i>any</i> other discounts for 30 days. <br />
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</li>
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<li>
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A <strong>Seasonal Sale </strong> is a big Steam-wide sales event, such as the Summer,
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Autumn, Winter and Spring sales. Unlike other discounts, these do not have 30-day
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discount cooldowns, <i>and</i> they're exempt from the 30-day discount cooldown of other
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non-launch discounts. <br />
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non launch discounts. This means a product can schedule a non-launch discount within 30
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days of a Seasonal Sale - either before or after - and still join the Seasonal Sale. A
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few notes on this exception: <br />
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<ul class="bb_ul">
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<li>
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This means you can schedule your own non-launch discount within 30 days of a
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Seasonal Sale - either before or after - and still join the Seasonal Sale.
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Product releases and launch discounts do not get this exception. <br />
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Only non-launch discounts get this exception. Any price increases, product
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releases, or a product's initial launch discount (if any) will not get this
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exception. <br />
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</li>
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<li>
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These exceptions only apply to the discount events created specifically for the
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Seasonal Sales, which appear in the
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This exception also only applies to the discount events created specifically for
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the Seasonal Sales, which appear in the
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<a
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href="https://partner.steamgames.com/promotion/discounts/dashboard"
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target="_blank"
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rel="noreferrer"
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>Discount Management Dashboard</a
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>
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ahead of each sale. If you set up your own discount event around the same time
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ahead of each sale. If you set up your own discount event around the same dates
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as a Seasonal Sale, it wont get these exceptions. <br />
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</li>
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<li>
@@ -238,12 +233,12 @@ <h2 class="bb_subsection"><a name="24"></a>Discount Thresholds &amp; Durations</
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>. <br />
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</li>
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<li>
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Discounts cannot last longer than 14 days, or run for shorter than 1 day. Launch
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discounts in particular cannot run shorter than 7 days or last longer than 14 days.<br />
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Discounts cannot run shorter than 1 day or longer than 14 days. Launch discounts in
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particular cannot run shorter than 7 days or longer than 14 days.<br />
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</li>
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<li>
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If your product is included in any bundles, the bundle discount will be applied on top
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of any individual discount on bundled product(s). See
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of any individual discounts applied to the bundled packages(s). See
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<a
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href="https://partner.steamgames.com/doc//store/application/bundles"
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class="bb_doclink"
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for details. <br />
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</li>
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<li>
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Any discount set to 20% or greater will automatically trigger email notifications to
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players who've wishlisted your game and have their settings to allow appropriate email
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communications.
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Any discount set to 20% or greater can automatically trigger wishlist notifications to
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players who've wishlisted your game. See
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<a href="https://partner.steamgames.com/doc//marketing/wishlist#2" class="bb_doclink"
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>Wishlist Notifications</a
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>
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for details.
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</li>
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</ul>
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<h2 class="bb_subsection"><a name="25"></a>Summary of the Above Rules:</h2>
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</td>
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</tr>
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<tr>
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<td><strong>Product Release</strong></td>
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<td><strong>Product's Initial Release</strong></td>
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<td>Yes</td>
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<td>No</td>
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<td>-</td>
@@ -537,57 +535,6 @@ <h2 class="bb_section"><a name="34"></a>Frequently Asked Questions</h2>
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the discount percentage to 0%.<br />
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<br />
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</li>
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<li>
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<strong
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>Q: Can I participate in Steam-wide seasonal sale events if my product recently
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launched?</strong
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><br />
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A: Generally, you cannot submit a discount within 30 days of release or until 30 days from
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when the launch discount ends, however, there are a couple options if your game "just
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released".<br />
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<ul class="bb_ul">
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<li>
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If your game launched 30 days prior to the start of the seasonal sale and DID NOT
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have a launch discount, then you are welcome to join the seasonal sale and enter a
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discount.<br />
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</li>
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<li>
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If your game launched 30 days prior and had a launch discount, then when that
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discount cooldown DOES prevent you from joining the seasonal sale. You could choose
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to join the sale already in progress after the discount cooldown for establishing
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your base price ends. There are always future opportunities to put your game on
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discount, so you shouldn't feel pressured to change your release date for the sake
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of a seasonal sale event.<br />
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</li>
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<li>
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You can now choose your launch discount duration to be between 7 and 14 days, so if
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you launch close to a seasonal sale and would like to have a launch discount extend
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into that sale, then you could choose a max launch discount duration of 14 days. We
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cannot extend a launch discount longer than 14 days, so you might miss the final
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days of a seasonal sale.
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</li>
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</ul>
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<br />
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</li>
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<li>
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<strong
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>Q: Can I run a launch discount when transitioning from Early Access to fully
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released?</strong
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><br />
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A. You may run a launch discount and participate in the Steam-wide seasonal sales events
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when transitioning from Early Access to fully released, unless you have increased your
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product's price within the last 30 days.<br />
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<br />
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For more information, please see
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<a
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href="https://partner.steamgames.com/doc/store/earlyaccess"
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target="_blank"
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rel="noreferrer"
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>Early Access</a
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>
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documentation.<br />
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<br />
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</li>
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<li>
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<strong>Q: How often can I discount my game?</strong><br />
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A: Custom discounts must be spaced at least 30 days apart and at least 30 days after the
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to sell items within your game.<br />
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<br />
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</li>
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<li>
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<strong
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>Q: Can I run a launch discount when transitioning from Early Access to fully
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released?</strong
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><br />
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A. Yes, you may run a launch discount when transitioning from Early Access to fully
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released, unless you have increased your product's price within the last 30 days.<br />
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<br />
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For more information, please see
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<a
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href="https://partner.steamgames.com/doc/store/earlyaccess"
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target="_blank"
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rel="noreferrer"
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>Early Access</a
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>
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documentation.<br />
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<br />
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</li>
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<li>
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<strong
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>Q: My Early Access game is transitioning from Early Access to fully released with a
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launch discount? Can I join a seasonal sale within 30 days of the launch
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discount?</strong
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><br />
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A: Yes. In this unique case, your game's base price has already been established place
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during its Early Access period, so the launch discount is treated as a standard discount
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instead, meaning it's 30-day cooldown will not block your game from joining a Seasonal Sale.
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However, keep in mind your game can still be blocked from joining a Seasonal Sale by other
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kinds of 30-day discount cooldowns, such as one from a price increase. <br />
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<br />
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Please see
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<a href="https://partner.steamgames.com/doc//marketing/discounts#21" class="bb_doclink"
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>Discounting Rules</a
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>
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for details. <br />
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<br />
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</li>
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<li>
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<strong>Q: I got a "Server Error" when saving. What does that mean?</strong><br />
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A: It may mean that you don't have permission to enter a discount for that specific game or

docs/marketing/traffic_reporting.html

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@@ -82,8 +82,8 @@ <h2 class="bb_section"><a name="6"></a>Notes on Data collection date ranges</h2>
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"Direct Navigation" data has only been collected since April 17, 2019 12:00 AM GMT.<br />
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</li>
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<li>
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Impression reports since March 23, 2021 exclude users that have opted out of applicable
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cookies.
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Impression and visit reports since March 23, 2021 exclude users that have opted out of
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applicable cookies.
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</li>
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</ul>
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<h2 class="bb_section"><a name="7"></a>Frequently Asked Questions</h2>

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