edits per PLG team

Author: kimsauce

docs/manage/manage-subscription/create-and-manage-orgs/create-manage-orgs-service-providers.md

@@ -5,8 +5,6 @@ sidebar_label: Service Providers
 description: For Sumo Logic Service Providers, Sumo Orgs eases the process of provisioning and managing POV Trial orgs in multiple Sumo Logic deployments.
 ---
 
-<!-- awaiting PLG direction about this page -->
-
 import useBaseUrl from '@docusaurus/useBaseUrl';
 import Iframe from 'react-iframe';
 
@@ -37,7 +35,7 @@ Users that have the required role capabilities can create child orgs under a par
 
 ## About POV Trial orgs
 
-POV Trial orgs you create will have a 45 day trial period. POV Trial orgs will be provisioned with the following ingestion limits.
+POV Trial orgs you create will have a 45-day trial period and are provisioned with the following ingestion limits:
 
 * 5 GB Continuous Tier ingest
 * 5 GB Frequent Tier ingest
@@ -46,22 +44,12 @@ POV Trial orgs you create will have a 45 day trial period. POV Trial orgs will b
 * 5 GB traces ingestion
 * 5 GB Cloud SIEM ingest
 
-:::note
-The credits associated with the trial org allocations don’t impact the parent org’s credits allocation.
-:::
-
-You can upgrade a trial org by editing the org and changing the Plan Type. When you upgrade a POV Trial org, if the org is in a different Sumo Logic deployment from the parent org, the Credits calculator may add a deployment factor, which is a percentage upcharge that varies by deployment.
+Once the 45-day POV Trial ends, the org automatically transitions to a standard trial account. If no upgrade action is taken during that standard trial period, the account will be deactivated.
 
-The plan gets downgraded to [**Free** plan with limitations](/docs/manage/manage-subscription/sumo-logic-credits-accounts/#credits---account-types) once the 45-day POV trial period is over. To prevent this from happening, Sumo Logic provides indicators about the expiration date in two different places on the platform.
-
-* **View details for the selected organizations**. You can see the **Plan Expiry** date with information about the downgrading of your plan in the view details side panel for the selected organizations. This tooltip is different for CSV and Non-CSV provisioned child org.
-* **Child org table**. If the number of days left for expiry is less than 14, a warning icon with the expiry date will be shown against the respective organizations, and the information about downgrading your plan will turn into a warning with the same message.
-
-:::info
-If your CSE POV trial plan is downgraded to the free plan, your CSE access will be disabled and your data will be erased after seven days.
-:::
+To avoid service interruption or data loss, we recommend [upgrading your POV Trial org](#upgrade-a-pov-trial-org) before the trial period ends. Sumo Logic highlights approaching expiration in two places:
 
-For more information, see [Upgrade a POV Trial org](#upgrade-a-pov-trial-org) below.
+* **View Details** side panel shows the Plan Expiry date and a message about the upcoming transition.
+* **Child org table** displays a warning icon and expiration notice when fewer than 14 days remain.
 
 ## Create a POV Trial org
 

docs/manage/manage-subscription/upgrade-account/upgrade-cloud-flex-legacy-account.md

@@ -4,29 +4,27 @@ title: Upgrade a Cloud Flex Account (Legacy)
 description: Learn how to upgrade Cloud Flex (Legacy) account.
 ---
 
-<!-- Checking with PLG... AFTER DEPRECATION, remove all references to Free account type? -->
-
 :::note legacy account type
 We recommend transitioning to a our newer [Flex Plan](/docs/manage/manage-subscription/sumo-logic-flex-accounts/) for the newest features and enhanced functionality.
 :::
 
-This page has information about upgrading a Cloud Flex Legacy plan, which has the following [account types](/docs/manage/manage-subscription/upgrade-account/upgrade-cloud-flex-legacy-account): Free, Trial, Professional, and Enterprise.
+This page has information about upgrading a Cloud Flex Legacy plan, which has the following [account types](/docs/manage/manage-subscription/upgrade-account/upgrade-cloud-flex-legacy-account): Trial, Professional, and Enterprise.
 
 ## Upgrade options for legacy accounts
 
 This table summarizes upgrade options for different account types.
 
 | Account Type | Upgrade Options |
 | :-- | :-- |
-| Free or Trial  | - Professional <br/>- Enterprise—Log ingest is capped at 20GB/day. |
+| Trial  | - Professional <br/>- Enterprise—Log ingest is capped at 20GB/day. |
 | Professional | - You can increase or decrease the supported product variables while staying a Professional account.<br/>- Enterprise—Log ingest is capped at 20GB/day. |
 | Enterprise | - You can increase or decrease the supported product variables; log ingest is capped at 20GB/day. |
 
 ## Who can upgrade my organization's account? 
 
 It depends on your current account type:
 
-* If your organization currently has a Sumo Logic Free account, any admin can perform the upgrade. That admin is then known as the Account Owner, meaning that he or she is the only person in the account that can view and change the credit card information. 
+* If your organization currently has a Sumo Logic Trial account, any admin can perform the upgrade. That admin is then known as the Account Owner, meaning that he or she is the only person in the account that can view and change the credit card information. 
 * If your organization already has a Sumo Logic Professional account, only the existing Account Owner can perform upgrades.
 * Sumo Logic Enterprise accounts do not have account owners, as all upgrades are handled by a Sumo Logic salesperson.