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docs/manage/manage-subscription/create-and-manage-orgs/manage-orgs-for-mssps.md

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@@ -28,48 +28,86 @@ You must have the following [organization role capabilities](/docs/manage/users-
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## Update content in child organizations
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To ensure that content is consistent across child organizations, use the **Content Management** tab.
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To ensure that content is consistent across child organizations, use the **Manage Content** tab.
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You can update the following:
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* Cloud SIEM [rules](/docs/cse/rules/)
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* Cloud SIEM [rule tuning expressions](/docs/cse/rules/rule-tuning-expressions/)
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* [Library](/docs/get-started/library)
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To update content:
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1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**.<br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
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1. Select the **Content Management** tab.
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1. In the **Source** field, select the organization that will provide the source data to be updated in other organizations.
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1. Select the **Manage Content** tab.
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1. In the **Source Org** field, select the organization that will provide the source data to be updated in other organizations.
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1. In the **Content** bar, select the content to be updated:
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* **Cloud SIEM Rules**
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* **Rule Tuning Expressions**
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* **Cloud SIEM Rules**. For more information about Cloud SIEM rules, refer to the [Cloud SIEM Rules](/docs/cse/rules/).
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* **Cloud SIEM Rule Tuning**. For more information about Cloud SIEM rule tuning expressions, refer to the [Rule Tuning Expressions](/docs/cse/rules/rule-tuning-expressions/).
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* **Library**. For more information about Library items, refer to the [Managing Your Sumo Logic Library](/docs/get-started/library).
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1. Select individual items to be updated, or all items.
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1. Click **Update Selected Items**.<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-orgs-sync-selected-items.png')} alt="Update Selected Items button" style={{border: '1px solid gray'}} width="800"/>
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1. On the **Update Selected Items** box, click **Destinations** to select the organizations to update the selected items to. You can update to all organizations, a single child organization, or multiple child organizations.<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-orgs-sync-selected-items-2.png')} alt="Update Selected Items dialog" style={{border: '1px solid gray'}} width="400"/><br/>Tips:
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* If you select **All Child Organizations**, you can then select organizations to exclude, allowing you to update to all organizations except those you select:<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-orgs-selected-organizations.png')} alt="Selected organizations" style={{border: '1px solid gray'}} width="300"/>
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* Selected Library items are added to the [Admin Recommended](/docs/manage/content-sharing/admin-mode/#move-important-content-to-admin-recommended) folder. Additionally, you can only select the Library contents in Source Organization under the Admin Recommended folder.
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* When you update rule tuning expressions, select **Include Associated Cloud SIEM Rules** to also update all the Cloud SIEM rules that the expressions are used on:<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-orgs-sync-associated-rules.png')} alt="Include Associated Cloud SIEM Rules checkbox" style={{border: '1px solid gray'}} width="200"/>
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1. Click **Update**. An **Updating in progress** dialog is displayed.
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* **Scheduled searches**. Select **Include and Update Connection** to create the scheduled searches in the target organizations if they don't already exist there. Select **Ignore Connection** only if you want to turn the added scheduled searches into saved searches.
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* **Scheduled Reports**. Select **Include and Update Scheduled Reports** to create the scheduled reports in the target organizations if they don't already exist there. Select **Ignore Scheduled Reports** only if you want to turn the added scheduled reports into saved reports.
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:::note
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Both **Scheduled searches** and **Scheduled Reports** will be available to update when you select a library *folder*.
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:::
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1. Click **Update**. An **Updating in progress** dialog is displayed.
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## Limitations
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- If an item with the same name exists in the target organization, it will be replaced.
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- Once an update is initiated, it cannot be reversed. Administrators should carefully review their selections before updating.
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- If errors occur during update, administrators must manually re-attempt failed updates. To see failed updates, use [View History](#view-history).
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- Update operations may take longer based on the volume of content being updated.
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- Rule tuning expressions must be updated separately from rules.
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- Cloud SIEM Legacy Rule Type is not supported for sync or update.
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## View history
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1. Click **View History** in the upper-right corner of the page. <br/>A query for update history displays:<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-view-history-query.png')} alt="View history query" style={{border: '1px solid gray'}} width="800"/>
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1. Click **View History** in the upper-right corner of the page. A query for update history displays:<br/><img src={useBaseUrl('img/manage/subscriptions/mssp-view-history-query.png')} alt="View history query" style={{border: '1px solid gray'}} width="800"/>
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1. Click the search button. <img src={useBaseUrl('img/manage/subscriptions/search-button.png')} alt="Search button" width="75"/> <br/>The update history displays. The email of the individual who performed the update appears in the **user_email** column, and the updated items appear in the **content** column. <br/><img src={useBaseUrl('img/manage/subscriptions/mssp-view-history-query-results.png')} alt="View history query results" style={{border: '1px solid gray'}} width="800"/>
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1. Investigate any updates that failed and re-run the update if needed.
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## FAQs
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## View updates in the audit log​
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### What to expect when updating Cloud SIEM rules
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You can view all content management updates in the [Audit Event Index](/docs/manage/security/audit-indexes/audit-event-index/) by using the following query:
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* **Are rule tuning expressions included?**<br/>No, they are not included, but can be updated separately.
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* **What happens when a rule with the same name already exists?**<br/>It will be replaced in the child organization.
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* **What if errors occur during updating?**<br/>Affected items will be skipped. Once the rest of the content is updated, you can review errors in log search and retry.
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```sql
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_index=sumologic_audit_events
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| where eventname = "ContentSynced"
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```
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### What to expect when updating Cloud SIEM rule tuning expressions
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To see the results displayed the same as in [View History](#view-history), use the following query:
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* **What happens if a tuning expression with the same name already exists?**<br/>It will be replaced in the child organization.
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* **What if errors occur during updating?**<br/>Affected items will be skipped. Once the rest of the content is updated, you can review errors in log search and retry.
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```sql
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_index=sumologic_audit_events
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| where eventname = "ContentSynced"
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| orchestratorJob.id as job_sync_id
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| operator.email as user_email
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| parseDate(eventTime, "yyyy-MM-dd'T'HH:mm:ss.SSSXXX") as eventTimeInmilliseconds
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| values(resourceIdentity.name) as content, values(resourceIdentity.type) as content_type, min(eventTimeInmilliseconds) as content_sync_job_time_ms, values(status) as all_status by job_sync_id, user_email
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| if (contains(all_status, "Failed"), "Failed", "Success") as status
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| sort by content_sync_job_time_ms
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| formatDate(content_sync_job_time_ms, "yyyy-MM-dd") as content_sync_date
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| formatDate(content_sync_job_time_ms, "HH:mm:ss") as content_sync_time
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| fields content_sync_date, content_sync_time, job_sync_id, status, user_email, content_type, content
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```
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## FAQs
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* **Are rule tuning expressions included?**<br/>No, they are not included, but can be updated separately.
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* **What happens when a item with the same name already exists?**<br/>It will be replaced in the child organization.
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* **What happens if an item selected for update doesn't already exist in the target organization?**<br/>The item will be created in the target organization.
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* **What if errors occur during updating?**<br/>Affected items will be skipped. Once the rest of the content is updated, you can review errors in [View History](#view-history) and retry.
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* **Can I roll back changes after an update operation?**<br/>No, rollback is not supported. After an update operation is initiated, changes cannot be reversed.
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* **How can I monitor update progress?**<br/>During an update, the system displays real-time status, including progress tracking, success or failure messages, and error logs.
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* **How can I view update history?**<br/>Click View History in the upper-right corner of the page. A query for update history will display, showing the email of the individual who performed the update and the updated items.
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* **What happens if the source tuning expression contains Cloud SIEM rules?**<br/>If the **Include Linked Cloud SIEM Rules** option is selected, existing rules with the same name in the destination organization will be linked to match the source tuning expression.
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* **What if no matching Cloud SIEM rules are found in the destination organization?**<br/>The update will complete with a warning, and missing rules will be logged in the audit log. You can update those rules separately and re-run the tuning expression update.
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## Multi-insights list page in Cloud SIEM
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If you are logged in to a parent organization with child organizations that also use Cloud SIEM, the insights list page in Cloud SIEM allows you to [view insights in child organizations](/docs/cse/get-started-with-cloud-siem/about-cse-insight-ui/#view-insights-in-child-organizations).
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