Skip to content

Commit 45bb237

Browse files
CSOAR-3881: Jira Cloud Integration API (#5998)
* CSOAR-3881: changed jira endpoint * Updates from review --------- Co-authored-by: John Pipkin <[email protected]>
1 parent 79d1314 commit 45bb237

File tree

1 file changed

+21
-3
lines changed

1 file changed

+21
-3
lines changed

docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md

Lines changed: 21 additions & 3 deletions
Original file line numberDiff line numberDiff line change
@@ -7,8 +7,8 @@ import useBaseUrl from '@docusaurus/useBaseUrl';
77

88
<img src={useBaseUrl('/img/platform-services/automation-service/app-central/logos/atlassian-jira-v2.png')} alt="Atlassian logo" width="80"/>
99

10-
***Version: 1.2
11-
Updated: Oct 15 , 2025***
10+
***Version: 1.3
11+
Updated: Nov 6, 2025***
1212

1313
Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.
1414

@@ -54,6 +54,7 @@ A revoked token no longer works and is permanently removed from your account. If
5454
1. Select **Revoke** next to the API token that you want to revoke.
5555
1. To revoke all API tokens for your account, select **Revoke all API tokens**.
5656

57+
5758
## Configure Atlassian Jira Cloud in Automation Service and Cloud SOAR
5859

5960
import IntegrationsAuth from '../../../../reuse/integrations-authentication.md';
@@ -85,6 +86,22 @@ import AccessKey from '../../../../reuse/automation-service/access-key.md';
8586

8687
For information about Atlassian Jira Cloud, see [Jira Cloud documentation](https://support.atlassian.com/jira-software-cloud/resources/). For the REST API v3, see the [REST API v3 documentation](https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/).
8788

89+
### API base URLs to use
90+
91+
Depending on the type of API token you created, use one of the following URL formats as the API Base URL in the integration configuration:
92+
93+
* **For normal API token:**
94+
Use the standard Jira Cloud domain-based URL format:
95+
`https://<domain>.atlassian.net`
96+
97+
* **For scoped API token:**
98+
Use the Atlassian API gateway format, which includes cloud ID:
99+
`https://api.atlassian.com/ex/jira/{cloudId}`
100+
101+
* **How to find your cloud ID:**
102+
Using browser endpoint:
103+
`https://<domain>.atlassian.net/_edge/tenant_info`
104+
88105
## Category
89106

90107
Ticketing System
@@ -93,4 +110,5 @@ Ticketing System
93110

94111
* March 20, 2025 - First upload
95112
* Sept 10, 2025 (v1.1) - Added daemon action
96-
* Oct 15, 2025 (v1.2) - Added support of br tag in required actions
113+
* Oct 15, 2025 (v1.2) - Added support of br tag in required actions
114+
* Nov 6, 2025 (v1.3) - Changed API endpoint in the resource connection file to prevent admin-level privileges.

0 commit comments

Comments
 (0)