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Add Knowledge Agent to Mobot beta article
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docs/search/mobot-multiturn-beta.md

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As we transition the feature name from *Copilot* to *Mobot*, some UI labels and screenshots may still show **Copilot**. Functionality is unchanged.
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## What's new in Beta
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## Logs Agent
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Select **Logs Agent** to get help with Sumo Logic queries.
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<img src={useBaseUrl('img/search/mobot/mobot-logs-agent-button.png')} alt="Logs Agent button selected in the Mobot UI" style={{border: '1px solid gray'}} width="600" />
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### What's new in Beta
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* **Conversational flow**. Refine queries through natural, conversational follow-up questions without losing context. A sequence of related instructions that retains context and incrementally updates the query and output.
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* **Automatic source detection**. Have Mobot choose a data source automatically based on your question or enter one yourself.
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* **Guided exploration**. Intent cards summarize your current goal, and suggestion cards offer refinements you can apply with a click.
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* **Integrated workflow**. A conversation pane shows your prompts and refinements, with queries rendered directly in the editor, live results, and the ability to branch or revisit past conversations.
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## Typical workflow
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### Typical workflow
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The steps below outline a common conversational interaction pattern. You can apply the same approach to different logs, events, or dimensions.
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### Step 1: Ask your initial question
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#### Step 1: Ask your initial question
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Use natural language to ask what you're looking for. You can start broad when you set a goal, or, for better results, include the name of the data source you're querying, and any related field names or values.
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<img src={useBaseUrl('img/search/mobot/initial-question.png')} alt="Mobot conversational experience showing initial query for failed login attempts in the last 24 hours" style={{border: '1px solid gray'}} width="700"/>
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### Step 2: Narrow the scope
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#### Step 2: Narrow the scope
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After clicking on a follow-up suggestion, Mobot refreshes the results and updates the intent card and query to reflect the new focus. With each subsequent refinement, Mobot adjusts the query, applies the refinements, and renders a visual chart.
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<img src={useBaseUrl('img/search/mobot/narrow-scope-filter.png')} alt="Mobot conversational experience showing failed scheduling events broken down by namespace" style={{border: '1px solid gray'}} width="700"/>
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-->
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### Step 3: Drill into causes
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#### Step 3: Drill into causes
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As you go, Mobot presents new suggestion cards to help you pivot into related questions, such as analyzing trends of event reasons or identifying top namespaces.
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<img src={useBaseUrl('img/search/mobot/drill-causes.png')} alt="Mobot conversational experience showing error messages for failed scheduling events" style={{border: '1px solid gray'}} width="700"/>
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### Step 4: Request a trend over time
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#### Step 4: Request a trend over time
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If you type a time period (for example, `Show the trend over 24 hours`), the query applies a timeslice (for example, one-hour buckets) to group results over time.
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where the results appear in a table view, you can change the visualization to a time-series chart (for example, line or area) to see the trend more clearly over time.
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-->
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### Next steps
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#### Next steps
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As with legacy Mobot, you can adjust the [time range](/docs/search/mobot/#time-range), switch [chart types](/docs/search/mobot/#chart-type), [edit the query logic](/docs/search/mobot/#edit-query-code), [open in Log Search](/docs/search/mobot/#step-4-open-in-log-search), or start over with a [new chat](/docs/search/mobot/#new-conversation).
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## Best practices
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### Best practices
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* **Talk to it like a conversation**. Layer refinements instead of rewriting the whole question.
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* **Be specific**. Combine filters, units, and percentiles in clear language.
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* **Guide Mobot with feedback**. If the result isn't right, use natural language: `Don't do X, instead do Y`.
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* **Fix broken queries**. Paste a syntactically invalid query. Mobot will correct it.
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## FAQ
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### FAQ
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The questions below refer specifically to the conversational (Beta) experience. For general information about Mobot, see the [Mobot FAQ](/docs/search/mobot#faq).
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* Mobot cannot currently refer to the output of a log search directly in subsequent queries. Each follow-up must be expressed in terms of query refinements rather than referencing previous results. This is an important limitation to be aware of when constructing multi-turn conversations.
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</details>
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## Knowledge Agent
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Select **Knowledge Agent** to get help using Sumo Logic.
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<img src={useBaseUrl('img/search/mobot/mobot-knowledge-agent-button.png')} alt="Knowledge Agent button selected in the Mobot UI" style={{border: '1px solid gray'}} width="600" />
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Enter a question about Sumo Logic, such as *"How do I add a collector for AWS CloudTrail?"*, *"What are the API endpoints for Sumo Logic?"*, or anything else you need help with. The Knowledge agent returns an answer, including steps if needed.
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When you enter a question to the The Knowledge Agent, it returns an answer using [Sumo Logic documentation](https://www.sumologic.com/help/). Click **Source** in the response to see the help articles that served as the basis for the response.
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## Additional resources
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* [Mobot (formerly known as *Copilot*)](/docs/search/mobot)
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