Update 2025-09-08-mobot-copilot.md

Author: kimsauce

blog-service/2025-09-08-mobot-copilot.md

@@ -1,5 +1,5 @@
 ---
-title: Mobot and Multi-Turn Conversations (Search) - Beta
+title: Mobot and Multi-Turn Conversations (Copilot) - Beta
 image: https://help.sumologic.com/img/sumo-square.png
 keywords:
   - mobot
@@ -10,18 +10,32 @@ hide_table_of_contents: true
 
 import useBaseUrl from '@docusaurus/useBaseUrl';
 
-### Copilot is now Mobot
+We're introducing an update to Sumo Logic's conversational search experience.
 
-We've renamed Copilot, Sumo Logic's AI-powered log search query assistant, to *Mobot*. This rename is live for all customers, with no additional setup required.  
+As part of this release, Copilot is being renamed to *Mobot* for orgs that opt into the new *multi-turn conversations* Beta.
+
+Multi-turn conversations makes investigations more natural by letting you refine queries through follow-up questions without starting over.  
+
+### Copilot is now Mobot (for orgs with Multi-Turn enabled)
+
+As part of the Multi-Turn Conversations Beta, we've renamed **Copilot**, Sumo Logic's AI-powered log search query assistant, to *Mobot*.
+
+The new Mobot name and experience are only visible in orgs that have opted into the multi-turn Beta. All other customers will continue to see *Copilot* until general availability.  
 
 ### Multi-turn conversations (Beta)
 
-Alongside the rename, we've introduced multi-turn conversation functionality in Beta. If enabled, you can ask follow-up questions without repeating your search context, making investigations more natural and iterative:  
+Multi-turn conversations let you ask follow-up questions without repeating your search context, making investigations more natural and iterative.  
+
+Enhancements in Beta include:  
 
 * **Clarifications when needed**. If your request is ambiguous, Mobot may ask a follow-up question to narrow intent.  
-* **Smarter error handling**. Contextual error messages explain why a query failed and suggest fixes.  
+* **Contextual error handling**. Clear error messages explain why a query failed and suggest fixes.  
 * **Guided exploration**. Intent cards summarize your goal, while suggestion cards offer refinements with a click.  
 * **Conversation pane**. See your prompts, refinements, and results in one place, with history you can revisit or branch from.  
 * **Dashboard-aware translations via RAG**. Mobot references recent dashboard queries to improve accuracy.  
 
-To request access, contact your Sumo Logic account executive or Support. [Learn more](/docs/search/mobot-multiturn-beta).
+:::note
+Multi-turn conversations (and the Mobot name) are only available in orgs that have opted into this Beta. To request access, contact your Sumo Logic account executive or Support.
+:::
+
+[Learn more](/docs/search/mobot-multiturn-beta).