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docs/get-started/sign-up.md

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@@ -69,37 +69,49 @@ To unlock premium features and scale your Sumo Logic usage as your needs grow, u
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### Upgrade to an Essentials plan
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Using our service checkout, you can quickly and easily sign up for our Flex Essentials plan with a credit card in just minutes.
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Using our self-service checkout, you can sign up for an Essentials plan in just minutes using a credit card. No need to interact with sales team.
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Essentials plans are ideal for:
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- Small- to medium-sized businesses seeking quick and independent onboarding.
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- IT professionals, developers, and analysts who need rapid access to advanced features for security, monitoring, and analytics.
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- IT professionals, developers, and analysts who need rapid access to advanced features for security, monitoring, and analytics.
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If your requirements exceed the capabilities of Essentials plans, you’ll need to [upgrade to an enterprise plan](#upgrade-to-an-enterprise-plan).
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#### How to use self-service checkout
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#### Steps to upgrade
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1. Log in to your Sumo Logic account.
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1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). From the left nav menu, go to **Administration** > **Account** > **Manage Plan**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the top Sumo Logic nav menu, go to **Administration** > **Manage Plan**.
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1. Here, you can review the available Sumo Logic plans and pricing. Select the **Flex Essentials** plan.
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1. Enter your credit card details in the secure checkout form.
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1. Navigate to the Manage Plan section:
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* [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). From the left nav menu, go to **Administration** > **Account** > **Manage Plan**.
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* [**New UI**](/docs/get-started/sumo-logic-ui). From the top nav menu, go to **Administration** > **Manage Plan**.
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1. Choose one of the available Essentials plans:
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* **Troubleshoot**. Ideal for foundational log analysis and troubleshooting.
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* **Collaborate**. Includes advanced team collaboration features.
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* **Orchestrate**. Designed for organizations requiring robust workflows and automation.<br/><img src={useBaseUrl('img/get-started/annuallanding-page.png')} alt="annual landing page" style={{border: '1px solid gray'}} width="800" /><br/>You'll also need to select a monthly or annual option.
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<details>
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<summary>What's a Sumo Credit?</summary>
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Sumo Credit is a unit of measure that is used to flexibly pay for any products (e.g., logs, metrics, storage) within your plan. This can be used as needed for your desired purpose by managing your account without unnecessary waste.
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</details>
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1. Enter your credit card details in the secure checkout form.
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1. Review and confirm your purchase.
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1. Once your payment has been processed, your account will be upgraded, and you’ll have immediate access to premium features.
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For information on updating your payment information, see [Manage Billing Information](/docs/manage/manage-subscription/manage-billing-information).
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Once your payment has been processed, your account will be upgraded, and you’ll have immediate access to premium features.
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#### Managing your account
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* To update your billing details, see [Manage Billing Information](/docs/manage/manage-subscription/manage-billing-information).
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* If you encounter issues during the upgrade process, contact our [support team](https://support.sumologic.com/support/s/).
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:::note limitations
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At this time:
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- Customers using order forms for billing are not eligible to switch to self-service payments.
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- Downgrades to the free plan cannot be completed through the checkout interface.
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- Customers using order forms for billing cannot switch to self-service payments.
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- Downgrades to the free plan are not supported through the checkout interface.
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- Downgrades between paid plans take effect at the start of the next billing cycle.
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:::
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If you encounter any issues during the upgrade process, contact our [support team](https://support.sumologic.com/support/s/).
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All plans are supported under the Essentials package. For Cloud SIEM or other security features, contact sales to learn about additional pricing options. If your requirements exceed Essentials capabilities, you’ll need to [upgrade to an enterprise plan](#upgrade-to-an-enterprise-plan).
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### Upgrade to an enterprise plan
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### Upgrade to an Enterprise plan
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Contact our [Sales Team](https://www.sumologic.com/contact-us/) for assistance. We'll consult with you to determine the best solution for your organization.
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To upgrade to an Enterprise plan, contact our [Sales Team](https://www.sumologic.com/contact-us/) for assistance. We'll work with you to determine the best solution for your organization's requirements.
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## Sign up through AWS Marketplace
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