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Copy file name to clipboardExpand all lines: docs/manage/manage-subscription/create-and-manage-orgs/create-manage-orgs-service-providers.md
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@@ -35,7 +35,7 @@ Users that have the required role capabilities can create child orgs under a par
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## About POV Trial orgs
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POV Trial orgs you create will have a 45-day trial period and are provisioned with the following ingestion limits:
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POV Trial orgs you create will have a 45day trial period. POV Trial orgs will be provisioned with the following ingestion limits.
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* 5 GB Continuous Tier ingest
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* 5 GB Frequent Tier ingest
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* 5 GB traces ingestion
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* 5 GB Cloud SIEM ingest
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Once the 45-day POV Trial ends, the org automatically transitions to a standard trial account. If no upgrade action is taken during that standard trial period, the account will be deactivated.
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:::note
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The credits associated with the trial org allocations don’t impact the parent org’s credits allocation.
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:::
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You can upgrade a trial org by editing the org and changing the Plan Type. When you upgrade a POV Trial org, if the org is in a different Sumo Logic deployment from the parent org, the Credits calculator may add a deployment factor, which is a percentage upcharge that varies by deployment.
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The plan gets downgraded to [**Free** plan with limitations](/docs/manage/manage-subscription/sumo-logic-credits-accounts/#credits---account-types) once the 45-day POV trial period is over. To prevent this from happening, Sumo Logic provides indicators about the expiration date in two different places on the platform.
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To avoid service interruption or data loss, we recommend [upgrading your POV Trial org](#upgrade-a-pov-trial-org) before the trial period ends. Sumo Logic highlights approaching expiration in two places:
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***View details for the selected organizations**. You can see the **Plan Expiry** date with information about the downgrading of your plan in the view details side panel for the selected organizations. This tooltip is different for CSV and Non-CSV provisioned child org.
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***Child org table**. If the number of days left for expiry is less than 14, a warning icon with the expiry date will be shown against the respective organizations, and the information about downgrading your plan will turn into a warning with the same message.
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:::info
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If your CSE POV trial plan is downgraded to the free plan, your CSE access will be disabled and your data will be erased after seven days.
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:::
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***View Details** side panel shows the Plan Expiry date and a message about the upcoming transition.
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***Child org table** displays a warning icon and expiration notice when fewer than 14 days remain.
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For more information, see [Upgrade a POV Trial org](#upgrade-a-pov-trial-org) below.
Copy file name to clipboardExpand all lines: docs/manage/manage-subscription/sumo-logic-flex-accounts.md
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## Flex Account types
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You can select from Trial or Enterprise Suite Flex accounts.
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You can select from Free, Trial, or Enterprise Suite Flex accounts.
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### Free
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<!-- are these numbers still accurate? -->
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Free accounts give you access to most Sumo Logic features, with a credit allocation of 1.25 credits a day. Credits can be used for logs, metrics, and traces, in any combination that meets your needs. The retention period for logs is 7 days. Free accounts allow up to 3 users.
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:::note
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[Data Management](/docs/manage/users-roles/roles/role-capabilities/#data-management) is not available for Free accounts.
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