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deactivate a child org
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docs/manage/manage-subscription/create-and-manage-orgs/index.md

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@@ -83,4 +83,45 @@ Your estimates of ingest capacity required for each product variable are called
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1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
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1. Click the row for the org you want to check the baselines.
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1. Click **Edit** in the right hand pane. <br/> <img src={useBaseUrl('img/manage/subscriptions/edit-org-3.png')} style={{border:'1px solid gray'}} alt="your description" width="450" />
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1. To view the baseline, click **View Baseline**.<br/> <img src={useBaseUrl('img/manage/subscriptions/baselines_3.png')} alt="baselines_2" style={{border:'1px solid gray'}} width="450"/>
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1. To view the baseline, click **View Baseline**.<br/> <img src={useBaseUrl('img/manage/subscriptions/baselines_3.png')} alt="baselines_2" style={{border:'1px solid gray'}} width="450"/>
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## Deactivate a child org
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You can deactivate the child org when it is no longer needed. Before deactivating the child org, make sure you:
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- Exported the saved searches, dashboards, and/or lookup tables.
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- Verified the credit balances. If there are any unused credits, these credits will automatically return to the parent once the org is marked **Inactive**.
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- Notify the child org users.
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Follow the below steps to deactive a child org:
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1. [**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select **Administration > Organizations**. <br/>[**New UI**](/docs/get-started/sumo-logic-ui). In the main Sumo Logic menu, select **Organizations**. You can also click the **Go To...** menu at the top of the screen and select **Organizations**.
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1. Click the three-dot kebab icon to the right of the child org you'd like to deactivate, then click **Deactivate** from the dropdown. Or, click the row for the org you want to deactivate and click the **Deactivate** button in the right-side panel.
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1.
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By deactivating the child org, you can see the below responses:
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- All the UI logins and active sessions will be terminated.
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- API keys, collector tokens, and ingest pipelines will be revoked.
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- The child’s **Zuora** subscription will be cancelled and the respective bill-account is disabled.
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- Any Flex credits still assigned to the child org are automatically returned to the parent org and will be visible in the parent’s allocation widget.
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- The org’s status changes to **Deactivated** in **Manage Accounts**. You can still run usage reports against it.
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## Delink a child org (Optional)
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Delinking will remove the inactive org from the parent’s child orgs list, and will only be available after the cooling-off window ends. By default, cooling window ends in 48 hours.
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:::note
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A warning message will be displayed if you try to delink before the cooling-off window ends.
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:::
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### Limitations
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- Only **parent-org** users with Manage Child Orgs capability can initiate a deletion workflow.
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- Compatible with Enterprise, Trial/PoV, and Free-Forever child orgs.
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