CONN-5454: Update universal-connector-source.md (#6146)

* Update universal-connector-source.md

* Update docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/universal-connector-source.md

---------

Co-authored-by: John Pipkin (Sumo Logic) <[email protected]>

Author: parth-sumo

docs/send-data/hosted-collectors/cloud-to-cloud-integration-framework/universal-connector-source.md

@@ -544,6 +544,20 @@ We recommend using [this code snippet](https://goplay.tools/snippet/WTFe5ZLU9PO)
 
 ## Troubleshooting
 
+<details>
+  <summary>
+    Errors related to partial log ingestion, log preparation, timestamp extraction, or response parsing
+  </summary>
+  <div>
+    <strong>Possible resolution</strong>
+    <ul>
+      <li>Ensure that the <code>HTTP Response Log Ingest Configuration</code> matches the API response structure.</li>
+      <li>Verify that all configured fields exist in the API response.</li>
+      <li>Confirm that the API response is returned in valid JSON format.</li>
+    </ul>
+  </div>
+</details>
+
 <details>
   <summary>Error getting partial logs, error preparing log, error getting timestamp data, timestamp path not in data, or error parsing response data</summary>
   <div>