more edits

Author: kimsauce

blog-service/2025-09-08-mobot-copilot.md

@@ -9,29 +9,9 @@ import useBaseUrl from '@docusaurus/useBaseUrl';
 
 <img src={useBaseUrl('img/icons/general/training.png')} alt="training icon" width="50"/> <img src={useBaseUrl('img/icons/general/certification.png')} alt="certification icon" width="50"/>
 
-Sumo Logic Academy is your hub for training and professional development. All courses (self‑paced eLearning, hands‑on virtual classes, and workshops) are free. Certification exams are paid and live‑proctored through Kryterion. Successful candidates receive industry‑recognized digital badges issued by Credly.
+Sumo Logic Academy is your hub for training and professional development. All courses (self‑paced eLearning, hands‑on virtual classes, and workshops) are free. Certification exams are paid and live‑proctored through Kryterion. Successful candidates receive industry‑recognized digital badges issued by Credly. View our full catalog [here](https://www.sumologic.com/learn/training#certified).
 
-* [**Training portal**](#training-portal), available in‑product, where you’ll find courses and certifications.
-* [Sumo Logic Training and Certifications](https://www.sumologic.com/learn/certifications), browse our certification descriptions.
-* [**Training lab environment**](#training-lab-environment), a curated Sumo Logic environment to use with courses.
-* [**Partner training**](https://partnertraining.sumologic.com), dedicated technical training for Sumo Logic partners (requires an access code from your account manager).
-
-## Training Portal
-
-### How do I access the Training Portal?
-
-1. Sign in to Sumo Logic.
-2. From your **Home** page, click the **Learn** tab > **Learning Hub**.
-3. You’ll land in the **Training** portal where you can browse courses and certifications. <br/><img src={useBaseUrl('img/get-started/learning-hub.png')} alt="Learning Hub" style={{border: '1px solid gray'}} width="600" />
-
-<details>
-<summary><strong>Link not working? Verify your email address.</strong></summary>
-
-For security reasons, you must [verify your email address](#how-do-i-verify-my-email-address) to access in‑product third‑party services like **Training** and **Community**.
-
-</details>
-
-### How do I obtain third‑party service access?
+## How do I get started?
 
 When you create a new Sumo Logic organization, you are logged in automatically the first time. After that, you’ll receive an activation email. Completing activation is required to:
 
@@ -41,16 +21,27 @@ When you create a new Sumo Logic organization, you are logged in automatically t
 
 ### How do I verify my email address?
 
-1. **Classic UI**: In the main menu select **Help**, then **Community**.
-   **New UI**: In the top menu select **Help**, then **Community**.
+1. **Classic UI**: In the main menu, select **Help**, then **Community**.<br/>**New UI**: In the top menu, select **Help**, then **Community**.
 2. Click **Send Activation/Verification Email**.
 3. Open the email and click **Verify Your Email**.
 
+## Training portal
+
+### How do I access the Training portal?
+
+<!-- waiting on confirmation whether this is called Training portal or learning hub -->
+
+1. Sign in to Sumo Logic.
+2. From your **Home** page, click the **Learn** tab > **Learning Hub**.<br/><img src={useBaseUrl('img/get-started/learning-hub.png')} alt="Learning Hub" style={{border: '1px solid gray'}} width="700" />
+3. You’ll land in the **Training** portal, where you can view onboarding tutorials, start self-paced classes, and more.
+
+If the **Learning Hub** link isn't working, double-check that you've [verified your email address](#how-do-i-verify-my-email-address).
+
 ## Cost and course availability
 
 ### Why are certification exams paid?
 
-The new exams are skills‑based, professionally proctored, and credentialed. This ensures your certification reflects real‑world ability and carries weight with peers and employers.
+Effective September 2025, Sumo Logic exams are skills‑based, professionally proctored, and credentialed. This ensures your certification reflects real‑world ability and carries weight with peers and employers.
 
 Improvements include:
 
@@ -60,10 +51,7 @@ Improvements include:
 
 ### How much do exams cost?
 
-* **Fundamentals**: $100
-* **Advanced certifications**: $150
-
-Payment is by credit card or purchase order through your Sumo Logic account representative.
+**Fundamentals** is $100. All other certifications are $150. Payment is by credit card or purchase order through your Sumo Logic account representative.
 
 ### Do I have to pay for training courses or just the certification?
 
@@ -81,7 +69,7 @@ Vouchers are valid for one year from the date of issue.
 
 ### What certifications does Sumo Logic offer?
 
-See the [full catalog](https://www.sumologic.com/learn/training). Examples include:
+See the full catalog at [https://www.sumologic.com/learn/training#certified](https://www.sumologic.com/learn/training#certified) or from your Sumo Logic dashboard > **Get Certified**. Certifications include, but are not limited to:
 
 * *Sumo Logic Certified Fundamentals User*
 * *Sumo Logic Certified Search Mastery User*
@@ -90,9 +78,9 @@ See the [full catalog](https://www.sumologic.com/learn/training). Examples inclu
 * *Sumo Logic Certified Cloud SIEM Practitioner*
 * *Sumo Logic Certified Metrics Analyst*
 
-### Do I have to take certifications in order?
+### Do I have to take certifications in a specific order?
 
-No, but we recommend passing *Fundamentals* before attempting advanced certifications.
+No. However, we recommend passing *Fundamentals* before attempting advanced certifications.
 
 ### How long do certifications last?
 
@@ -138,40 +126,38 @@ After passing an exam, you’ll receive a digital badge via Credly. Manage and s
 
 ## Training lab environment
 
-Use the Training Lab Environment to get hands‑on practice with course exercises.
+Use the Training Lab environment to get hands‑on practice with course exercises. This environment is curated and set up to work along with our training curriculum.
 
 ### How do I access the training lab environment?
 
 1. Choose a number between 001 and 999. Use this number across your labs.
 2. Open a second browser (for example, Firefox if you are reading this in Chrome) so you can stay logged in to both your regular Sumo Logic account and the training lab at the same time.
 3. In the second browser window, go to [https://service.sumologic.com](https://service.sumologic.com).
-4. Enter the credentials posted at the top of the **Become a Sumo Expert** page in the **Training portal**.
-5. You will know you have access when hovering over the user profile shows **Sumo Logic Training** in the bottom left corner.
+4. Enter the credentials posted at the top of the **Become a Sumo Expert** page in the **Training** portal.
+5. You will know you have access when hovering over the user profile in the upper-right corner shows **Sumo Logic Training**.
 6. Save your training username for use during training.
 
 ### Where can I find the training lab credentials?
 
-Credentials change monthly. They are posted in the **Become a Sumo Expert** section of the training portal.
-
-![credentials](/img/get-started/credentials.gif)
+Credentials change monthly. Go to the [Training portal](#how-do-i-access-the-training-portal) > **Become a Sumo Expert**.<br/><img src={useBaseUrl('img/get-started/lab-credentials.png')} alt="Training lab credentials" style={{border: '1px solid gray'}} width="600" />
 
 ## Self‑paced training
 
 ### How do I access self‑paced training?
 
-Self‑paced training is available in the [training portal](#how-do-i-access-the-training-portal).
+Self‑paced training is available in the [Training portal](#how-do-i-access-the-training-portal).
 
-### What content is available self‑paced?
+### What content is available for self‑paced learning?
 
-* **Learning Paths** for General, Observability, and Security.
-* **Micro Lessons** in the **Learn New Skills** section.
-* **Recorded Live Training** sessions with lab guides and slides.
+* **Learning Paths** for General, Observability, and Security ([Training portal](#how-do-i-access-the-training-portal) > **Become a Sumo Expert**).
+* **Micro Lessons** ([Training portal](#how-do-i-access-the-training-portal) > **Learn a New Skill**).
+* **Recorded Live Training** sessions with lab guides and slides ([Training portal](#how-do-i-access-the-training-portal) > **Recorded Live Training**).
 
 ### How do I register for a self‑paced course?
 
 Navigate to the course and click **Register**.
 
-![register](/img/get-started/register.gif)
+![Steps showing how to register for a Sumo Logic course](/img/get-started/register.gif)
 
 ### How do I navigate inside a self‑paced course?
 
@@ -198,11 +184,17 @@ If you see an error when starting a new lesson, try these steps:
 * Try an Incognito or Private window. If it works there, a browser extension may be blocking content.
 * For `Video Error Code 232011` or `Cannot load M3U8: Crossdomain access denied`, work with your IT team to check firewall settings. Allow the header `Access-Control-Allow-Origin: *` if applicable.
 
+## Miscellaneous
+
+### Do you offer training for Sumo Logic partners?
+
+Yes. Head to [Partner Training](https://partnertraining.sumologic.com) to learn about dedicated technical training for Sumo Logic partners. To register, you'll need an access code from your Sumo Logic account representative.
+
 ## Need help?
 
 Have questions about courses or certifications? Contact our training and education team at [[email protected]](mailto:[email protected]).
 
 For registration, scheduling, or technical issues during proctored exams, contact Kryterion:
 
 * [Kryterion Candidate Support](https://www.kryterion.com/fast-help-current-and-future-test-candidates/)
-* [Online Testing Requirements](https://kryterion.my.site.com/support/s/article/Online-Testing-Requirements?language=en_US)
+* [Kryterion Online Testing Requirements](https://kryterion.my.site.com/support/s/article/Online-Testing-Requirements?language=en_US)