You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: docs/get-started/training-certification-faq.md
+37-18Lines changed: 37 additions & 18 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -1,17 +1,44 @@
1
1
---
2
2
id: training-certification-faq
3
-
title: Sumo Logic Training and Certifications FAQ
3
+
title: Training and Certifications FAQ
4
4
sidebar_label: Training and certifications
5
5
description: Find answers to frequently asked questions about Sumo Logic training, certifications, and learning resources.
6
6
---
7
7
8
8
import useBaseUrl from '@docusaurus/useBaseUrl';
9
9
import Iframe from 'react-iframe';
10
10
11
-
<ahref="https://www.sumologic.com/learn/training"><img src={useBaseUrl('img/get-started/sumo-academy.png')} alt="Sumo Logic Academy logo" width="150"/></a>
11
+
<ahref="https://www.sumologic.com/learn/training"><img src={useBaseUrl('img/get-started/sumo-academy.png')} alt="Sumo Logic Academy logo" width="150"/></a><br/>
12
12
13
13
Sumo Logic Academy is your hub for training and professional development. All courses (self‑paced eLearning, public hands‑on virtual classes, and workshops) are free. Certification exams are paid and live‑proctored through Kryterion. Successful candidates receive industry‑recognized digital badges issued by Credly.
Mobot can help you navigate courses and certifications in Sumo Logic Academy.
30
+
</div>
31
+
</div>
32
+
</div>
33
+
34
+
## Getting started
35
+
36
+
When you create a new Sumo Logic organization, you are logged in automatically the first time. After that, you'll receive an activation email. Completing activation is required to:
37
+
38
+
* Access Sumo Logic through SAML SSO providers.
39
+
* Log in via partner integrations (for example, the Heroku add‑on).
40
+
* Use in-product services like **Self-Paced eLearning** and **Community** (third-party hosted).
41
+
15
42
:::sumo micro lesson
16
43
17
44
In this video, we'll walk through learning and certification offerings to help you maximize your investment in the Sumo Logic platform.
@@ -30,22 +57,14 @@ In this video, we'll walk through learning and certification offerings to help y
30
57
31
58
:::
32
59
33
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Getting started
34
-
35
-
When you create a new Sumo Logic organization, you are logged in automatically the first time. After that, you'll receive an activation email. Completing activation is required to:
36
-
37
-
* Access Sumo Logic through SAML SSO providers.
38
-
* Log in via partner integrations (for example, the Heroku add‑on).
39
-
* Use in-product services like **Self-Paced eLearning** and **Community** (third-party hosted).
40
-
41
60
### How do I verify my email address?
42
61
43
62
1.[**New UI**](/docs/get-started/sumo-logic-ui). In the top menu, select the **Help** icon > **Self-Paced eLearning**. <br/>[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select the **Help** icon > **Self-Paced eLearning**.
44
63
1. If prompted, activate your account.
45
64
1. Click **Send Activation/Verification Email**.
46
65
1. Open the email and click **Verify Your Email**.
47
66
48
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Learning portal
67
+
## Learning portal
49
68
50
69
### How do I access the learning portal?
51
70
@@ -61,7 +80,7 @@ If you're unable to access the portal, double-check that you've [verified your e
61
80
62
81
Yes. Check out our [Training website](https://www.sumologic.com/learn/training) for information on free live classes and other training options like tailored private sessions.
63
82
64
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Cost and course availability
83
+
## Cost and course availability
65
84
66
85
### Why are certification exams paid?
67
86
@@ -89,7 +108,7 @@ No. Training is free, but certification exams require payment.
89
108
90
109
Vouchers are valid for one year from the date of issue.
91
110
92
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Certifications
111
+
## Certifications
93
112
94
113
### What certifications does Sumo Logic offer?
95
114
@@ -160,7 +179,7 @@ Yes. A pass/fail result appears after submission once you exit the secure procto
160
179
161
180
You can retake your exam 48 hours after a previous attempt. Each retake requires a new voucher. For security, only your overall score is shown.
162
181
163
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Badges and community
182
+
## Badges and community
164
183
165
184
### Where can I find my Sumo Logic certification digital badges?
166
185
@@ -172,7 +191,7 @@ Yes. To add an alternative email address to your Credly profile, see [Credly Hel
172
191
173
192
While we're required to issue badges to the same email you use to sign in to Sumo Logic, adding a personal email in Credly keeps your badges portable.
174
193
175
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Training lab environment
194
+
## Training lab environment
176
195
177
196
Use the Training Lab environment to get hands‑on practice with course exercises. This environment is curated and set up to work along with our training curriculum.
178
197
@@ -191,7 +210,7 @@ Credentials change monthly. Go to the [learning portal](#how-do-i-access-the-lea
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Self‑paced training
213
+
## Self‑paced training
195
214
196
215
### How do I access self‑paced training?
197
216
@@ -234,13 +253,13 @@ If you see an error when starting a new lesson, try these steps:
234
253
* Try an Incognito or Private window. If it works there, a browser extension may be blocking content.
235
254
* For `Video Error Code 232011` or `Cannot load M3U8: Crossdomain access denied`, work with your IT team to check firewall settings. Allow the header `Access-Control-Allow-Origin: *` if applicable.
236
255
237
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Miscellaneous
256
+
## Miscellaneous
238
257
239
258
### Do you offer training for Sumo Logic partners?
240
259
241
260
Yes. Head to [Partner Training](https://partnertraining.sumologic.com) to learn about dedicated technical training for Sumo Logic partners. To register, you'll need an access code from your Sumo Logic account representative.
242
261
243
-
## <img src={useBaseUrl('img/get-started/mobot-certification.png')} alt="Mobot certification icon - robot with diploma in hand" width="22"/> Additional information
262
+
## Additional information
244
263
245
264
Have questions about courses or certifications? Contact our training and education team at [[email protected]](mailto:[email protected]).
0 commit comments