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<ahref="https://www.sumologic.com/learn/training"><img src={useBaseUrl('img/get-started/sumo-academy-light-mode.png')} alt="Sumo Logic Academy logo" className="academy-logo" width="150" /></a><br/><br/>
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Sumo Logic Academy is your hub for training and professional development. All courses (self‑paced eLearning, public hands‑on virtual classes, and workshops) are free. Certification exams are paid and live‑proctored through Kryterion. Successful candidates receive industry‑recognized digital badges issued by Credly.
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Sumo Logic Academy is your hub for training and professional development. All courses (self‑paced eLearning, public hands‑on virtual classes, and workshops) are free. Certification exams are paid and live‑proctored through Kryterion. Successful candidates receive industry‑recognized digital badges issued by Credly. Check out our certification catalog [here](https://www.sumologic.com/learn/training).
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## Getting started
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When you create a new Sumo Logic organization, you are logged in automatically the first time. After that, you'll receive an activation email. Completing activation is required to:
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* Access Sumo Logic through SAML SSO providers.
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* Log in via partner integrations (for example, the Heroku add‑on).
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* Use in-product services like **Self-Paced eLearning** and **Community** (third-party hosted).
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*[**Sumo Logic Learning Portal**](#learning-portal), only available in-product, where you'll find our courses and certifications.
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*[**Sumo Logic Training Lab Environment**](#training-lab-environment), curated and set up to work along with our training curriculum.
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*[**Sumo Logic Partner Training**](https://partnertraining.sumologic.com), dedicated technical training for Sumo Logic partners. To sign up, you'll need an access code, which you can obtain from your account manager.
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:::sumo micro lesson
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@@ -38,12 +34,16 @@ In this video, we'll walk through learning and certification offerings to help y
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:::
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### How do I verify my email address?
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<!-- do we still want this in the docs, or leave this just for marketing/blogs?
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Effective September 2025, Sumo Logic exams are skills‑based, professionally proctored, and credentialed. This ensures your certification reflects real‑world ability and carries weight with peers and employers.
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1.[**New UI**](/docs/get-started/sumo-logic-ui). In the top menu, select the **Help** icon > **Self-Paced eLearning**. <br/>[**Classic UI**](/docs/get-started/sumo-logic-ui-classic). In the main Sumo Logic menu, select the **Help** icon > **Self-Paced eLearning**.
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1. If prompted, activate your account.
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1. Click **Send Activation/Verification Email**.
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1. Open the email and click **Verify Your Email**.
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Improvements include:
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* **All‑new, skills‑based exams** that measure practical proficiency.
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* **Live remote proctoring** via Kryterion for fairness and integrity.
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* **Digital badges** issued by Credly that you can share on LinkedIn and your resume.
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-->
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## Learning portal
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2. From your **Home** page, click the **Learn** tab > **Learning Hub – Start Here!**.<br/><img src={useBaseUrl('img/get-started/learning-hub.png')} alt="Learning Hub icon in UI" style={{border: '1px solid gray'}} width="700" />
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3. Explore our self-paced certification courses and workshops, built to the same standard as our instructor-led offerings, ready for you to learn anytime, anywhere, at your own pace.
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If you're unable to access the portal, double-check that you've [verified your email address](#how-do-i-verify-my-email-address).
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### Do you offer instructor-led classes?
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Yes. Check out our [Training website](https://www.sumologic.com/learn/training) for information on free live classes and other training options like tailored private sessions.
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## Cost and course availability
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### Why are certification exams paid?
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##Training lab environment
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Effective September 2025, Sumo Logic exams are skills‑based, professionally proctored, and credentialed. This ensures your certification reflects real‑world ability and carries weight with peers and employers.
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Use the Training Lab environment to get hands‑on practice with course exercises. This environment is curated and set up to work along with our training curriculum.
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Improvements include:
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### How do I access the training lab environment?
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***All‑new, skills‑based exams** that measure practical proficiency.
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***Live remote proctoring** via Kryterion for fairness and integrity.
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***Digital badges** issued by Credly that you can share on LinkedIn and your resume.
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1. Choose a number between 001 and 999. Use this number across your labs.
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2. Open a second browser (for example, Firefox if you are reading this in Chrome) so you can stay logged in to both your regular Sumo Logic account and the training lab at the same time.
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3. In the second browser window, go to [https://service.sumologic.com](https://service.sumologic.com).
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4. Enter the credentials posted at the top of the **Become a Sumo Expert** page in the learning portal.
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5. You will know you have access when hovering over the user profile in the upper-right corner shows **Sumo Logic Training**.
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6. Save your training username for use during training.
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### How much do exams cost?
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### Where can I find the training lab credentials?
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**Fundamentals** is $100. All other certifications are $150. Payment is by credit card or purchase order through your Sumo Logic account representative.
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Credentials change monthly. Go to the [learning portal](#how-do-i-access-the-learning-portal) > **Become a Sumo Expert**.
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### Do I have to pay for training courses or just the certification?
Training is free. Fees apply only to certification exams. Private and custom training remains available for purchase.
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### Is a voucher included in my training class?
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##Self‑paced training
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No. Training is free, but certification exams require payment.
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### How do I access self‑paced training?
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### How long do I have to use my voucher?
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Self‑paced training is available in our [learning portal](#how-do-i-access-the-learning-portal).
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### What content is available for self‑paced learning?
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***Learning Paths** for General, Observability, and Security ([Learning Hub](#how-do-i-access-the-learning-portal) > **Become a Sumo Expert**).
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***Micro Lessons** ([Learning Hub](#how-do-i-access-the-learning-portal) > **Learn a New Skill**).
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***Recorded Live Training** sessions with lab guides and slides ([Learning Hub](#how-do-i-access-the-learning-portal) > **Recorded Live Training**).
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### How do I register for a self‑paced course?
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Navigate to the course and click **Register**.
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### How do I navigate inside a self‑paced course?
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1. Select the course.
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2. Select the section you want to review.
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3. View all materials, complete knowledge checks and progress checks, then click **Next** or **Submit** after each section.
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4. At the end of a section, click **Go to results**, then **Submit Results** and rate the section.
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5. Verify that a blue checkmark appears next to the completed section. Continue until all sections are complete.
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### How do I complete a course?
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Complete all sections in the course.
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### Do I have to pay for training courses?
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Self-paced training is free. Private and custom training is available for purchase.
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### How do I fix the data pipeline error?
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If you see an error when starting a new lesson, try these steps:
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* Refresh the page, then clear cache and cookies.
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* Close and reopen your browser.
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* Allow third‑party cookies or add `[*.]sj-cdn.net` as a trusted site in browser privacy settings.
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* Confirm your internet connection.
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* Try an Incognito/Private window. If it works there, a browser extension may be blocking content.
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* For `Video Error Code 232011` or `Cannot load M3U8: Crossdomain access denied`, work with your IT team to check firewall settings. Allow the header `Access-Control-Allow-Origin: *` if applicable.
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Vouchers are valid for one year from the date of issue.
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## Certifications
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:::sumo micro lesson
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Sumo Logic Academy certifications use proctored, skills-based exams with digital badges issued through Credly. We recommend gaining hands-on experience before registering.
title="Intro to Sumo Logic Academy Certifications"
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id="wistiaVideo"
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className="video-container"
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display="initial"
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position="relative"
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allow="autoplay; fullscreen"
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allowfullscreen
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/>
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:::
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### What certifications does Sumo Logic offer?
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**Sumo Logic Certified Fundamentals User*
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### Do I have to take certifications in a specific order?
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No. However, we recommend passing *Fundamentals* before attempting advanced certifications.
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No. However, we recommend passing *Sumo Logic Certified Fundamentals User* before attempting advanced certifications.
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### How long do certifications last?
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Yes. You can renew at any time by retaking the relevant exam.
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##Exam logistics
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### Are there fees for certifications?
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:::sumo micro lesson
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While self-paced training is free, there are fees associated with certification exams.
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In this video, we'll walk you through how to register for Sumo Logic Academy certification exams.
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The *Sumo Logic Certified Fundamentals User* certification exam fee costs $100, and all others are $150. Payment is by credit card or purchase order through your Sumo Logic account representative.
title="Intro to Sumo Logic Academy Certifications"
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id="wistiaVideo"
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className="video-container"
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display="initial"
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position="relative"
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allow="autoplay; fullscreen"
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allowfullscreen
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/>
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<!-- the below two Qs sort of contradict each other -->
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### Is a voucher included in my training class?
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No. Training is free, but certification exams require payment.
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### How long do I have to use my voucher?
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Vouchers are valid for one year from the date of issue.
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:::
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## Exam logistics
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### How do I schedule an exam?
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### What is the pass criteria for exams?
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You must achieve a score of 75% or higher to pass a Sumo Logic certification exam.
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A score of 75% or higher is required to pass a Sumo Logic certification exam.
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### What is the retake policy? Will I have to pay again?
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While we're required to issue badges to the same email you use to sign in to Sumo Logic, adding a personal email in Credly keeps your badges portable.
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## Training lab environment
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Use the Training Lab environment to get hands‑on practice with course exercises. This environment is curated and set up to work along with our training curriculum.
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### How do I access the training lab environment?
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1. Choose a number between 001 and 999. Use this number across your labs.
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2. Open a second browser (for example, Firefox if you are reading this in Chrome) so you can stay logged in to both your regular Sumo Logic account and the training lab at the same time.
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3. In the second browser window, go to [https://service.sumologic.com](https://service.sumologic.com).
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4. Enter the credentials posted at the top of the **Become a Sumo Expert** page in the learning portal.
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5. You will know you have access when hovering over the user profile in the upper-right corner shows **Sumo Logic Training**.
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6. Save your training username for use during training.
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### Where can I find the training lab credentials?
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Credentials change monthly. Go to the [learning portal](#how-do-i-access-the-learning-portal) > **Become a Sumo Expert**.
Self‑paced training is available in our [learning portal](#how-do-i-access-the-learning-portal).
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### What content is available for self‑paced learning?
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***Learning Paths** for General, Observability, and Security ([Learning Hub](#how-do-i-access-the-learning-portal) > **Become a Sumo Expert**).
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***Micro Lessons** ([Learning Hub](#how-do-i-access-the-learning-portal) > **Learn a New Skill**).
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***Recorded Live Training** sessions with lab guides and slides ([Learning Hub](#how-do-i-access-the-learning-portal) > **Recorded Live Training**).
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### How do I register for a self‑paced course?
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Navigate to the course and click **Register**.
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### How do I navigate inside a self‑paced course?
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1. Select the course.
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2. Select the section you want to review.
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3. View all materials, complete knowledge checks and progress checks, then click **Next** or **Submit** after each section.
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4. At the end of a section, click **Go to results**, then **Submit Results** and rate the section.
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5. Verify that a blue checkmark appears next to the completed section. Continue until all sections are complete.
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### How do I complete a course?
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Complete all sections in the course.
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### How do I fix the data pipeline error?
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If you see an error when starting a new lesson, try these steps:
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* Refresh your browser. Clear cache and cookies.
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* Close and reopen your browser.
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* Allow third‑party cookies or add `[*.]sj-cdn.net` as a trusted site in browser privacy settings.
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* Confirm your internet connection.
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* Try an Incognito or Private window. If it works there, a browser extension may be blocking content.
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* For `Video Error Code 232011` or `Cannot load M3U8: Crossdomain access denied`, work with your IT team to check firewall settings. Allow the header `Access-Control-Allow-Origin: *` if applicable.
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## Miscellaneous
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### Do you offer training for Sumo Logic partners?
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Yes. Head to [Partner Training](https://partnertraining.sumologic.com) to learn about dedicated technical training for Sumo Logic partners. To register, you'll need an access code from your Sumo Logic account representative.
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## Additional information
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Have questions about courses or certifications? Contact our training and education team at [[email protected]](mailto:[email protected]).
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