From d7907dcef20980c074aaa2e608a211b4b4c35f09 Mon Sep 17 00:00:00 2001 From: Kim Pohas Date: Fri, 6 Jun 2025 20:32:46 -0400 Subject: [PATCH 1/8] Free plan deprecation release notes --- blog-service/2025-06-15-manage.md | 28 ++++++++++++++++++++++++++++ docs/get-started/sign-up.md | 2 +- 2 files changed, 29 insertions(+), 1 deletion(-) create mode 100644 blog-service/2025-06-15-manage.md diff --git a/blog-service/2025-06-15-manage.md b/blog-service/2025-06-15-manage.md new file mode 100644 index 0000000000..a88f766fca --- /dev/null +++ b/blog-service/2025-06-15-manage.md @@ -0,0 +1,28 @@ +--- +title: Free Forever Deprecation – Trial Accounts Now Ingest 0 Data After Day 30 +image: https://help.sumologic.com/img/sumo-square.png +keywords: + - trial + - manage-account + - data-ingestion +hide_table_of_contents: true +--- + +As part of the phased deprecation of our [Free plan](/docs/manage/manage-subscription/sumo-logic-flex-accounts), Sumo Logic trial accounts created after \[DATE] will have data ingestion reduced to zero after the 30-day trial ends. + +### What’s changing + +* **Days 0–30**. Full access to ingest data, create dashboards, search logs, set up alerts, and explore the platform. +* **Days 31–37**. Ingestion stops. You can continue querying existing data for 7 days, subject to retention. +* **Days 38–68**. Access to Kickstart Data remains, allowing continued platform exploration. +* **Day 69+**. All data, including Kickstart, is removed. You can still log in to view saved dashboards and will be prompted to upgrade. + +This change simplifies the trial experience, encourages timely upgrades, and helps reduce inactive accounts while preserving access to a product tour via Kickstart Data. + +### Who’s affected? + +Only [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after \[DATE]. Other trial types like AWS Marketplace or credits-based are not impacted. + +### Want to keep exploring? + +Upgrading unlocks full access to features, longer retention, new capabilities, and technical support. diff --git a/docs/get-started/sign-up.md b/docs/get-started/sign-up.md index 6346f66b61..ff58c05809 100644 --- a/docs/get-started/sign-up.md +++ b/docs/get-started/sign-up.md @@ -11,7 +11,7 @@ Sumo Logic provides everything you need to conduct real-time forensics and log m ## Sign up through Sumo Logic -To start your free trial, head to the [Sumo Logic Free Trial page](https://www.sumologic.com/sign-up). You can register for an account using either Google single sign-on (SSO) or your email address. +To start your free trial, head to the [Sumo Logic free trial page](https://www.sumologic.com/sign-up). You can register for an account using either Google single sign-on (SSO) or your email address. ### Register using Google SSO From dd8d10f315e7fe7abb0cfc69624b5db3b3af95f0 Mon Sep 17 00:00:00 2001 From: Kim Pohas Date: Mon, 9 Jun 2025 22:05:46 -0400 Subject: [PATCH 2/8] rm deprecation language --- blog-service/2025-06-15-manage.md | 26 +++++++++++--------------- 1 file changed, 11 insertions(+), 15 deletions(-) diff --git a/blog-service/2025-06-15-manage.md b/blog-service/2025-06-15-manage.md index a88f766fca..1afd2f7bea 100644 --- a/blog-service/2025-06-15-manage.md +++ b/blog-service/2025-06-15-manage.md @@ -1,5 +1,5 @@ --- -title: Free Forever Deprecation – Trial Accounts Now Ingest 0 Data After Day 30 +title: What to Expect After Your Sumo Logic Trial image: https://help.sumologic.com/img/sumo-square.png keywords: - trial @@ -8,21 +8,17 @@ keywords: hide_table_of_contents: true --- -As part of the phased deprecation of our [Free plan](/docs/manage/manage-subscription/sumo-logic-flex-accounts), Sumo Logic trial accounts created after \[DATE] will have data ingestion reduced to zero after the 30-day trial ends. +To help you get the most from your trial and clearly understand what happens next, we've outlined what to expect after your 30-day Flex free trial. -### What’s changing +* **Days 0–30**. Enjoy full access to ingest data, create dashboards, search logs, set up alerts, and explore the platform. +* **Days 31–37**. Data ingestion pauses. You can continue querying your existing data for 7 days based on your retention settings. +* **Days 38–68**. Keep exploring with Kickstart Data, a curated set of sample data and dashboards that let you try features like search, dashboards, and alerts. +* **Day 69+**. All data, including Kickstart, is removed. You can still log in to view your dashboards and will see an upgrade prompt to continue using Sumo Logic. -* **Days 0–30**. Full access to ingest data, create dashboards, search logs, set up alerts, and explore the platform. -* **Days 31–37**. Ingestion stops. You can continue querying existing data for 7 days, subject to retention. -* **Days 38–68**. Access to Kickstart Data remains, allowing continued platform exploration. -* **Day 69+**. All data, including Kickstart, is removed. You can still log in to view saved dashboards and will be prompted to upgrade. +This helps ensure a focused, hands-on evaluation during your trial, followed by clear options for upgrading when you're ready. -This change simplifies the trial experience, encourages timely upgrades, and helps reduce inactive accounts while preserving access to a product tour via Kickstart Data. +This update applies only to [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after ***[DATE]***. It does not affect existing customers or other trial types such as AWS Marketplace and credits-based trials. -### Who’s affected? - -Only [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after \[DATE]. Other trial types like AWS Marketplace or credits-based are not impacted. - -### Want to keep exploring? - -Upgrading unlocks full access to features, longer retention, new capabilities, and technical support. +Learn more: +* [Explore plans and upgrade now](https://www.sumologic.com/pricing) +* [About Kickstart Data](/docs/get-started/quickstart#getting-started-with-kickstart-data-in-your-trial) From dabd080647878df134bd96e1f261daffc85645f1 Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Mon, 9 Jun 2025 19:07:27 -0700 Subject: [PATCH 3/8] Update docs/get-started/sign-up.md --- docs/get-started/sign-up.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/get-started/sign-up.md b/docs/get-started/sign-up.md index ff58c05809..6346f66b61 100644 --- a/docs/get-started/sign-up.md +++ b/docs/get-started/sign-up.md @@ -11,7 +11,7 @@ Sumo Logic provides everything you need to conduct real-time forensics and log m ## Sign up through Sumo Logic -To start your free trial, head to the [Sumo Logic free trial page](https://www.sumologic.com/sign-up). You can register for an account using either Google single sign-on (SSO) or your email address. +To start your free trial, head to the [Sumo Logic Free Trial page](https://www.sumologic.com/sign-up). You can register for an account using either Google single sign-on (SSO) or your email address. ### Register using Google SSO From 3c8d24ca544c6522199d42b2f5125dea4cf7e176 Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Thu, 10 Jul 2025 22:30:03 -0400 Subject: [PATCH 4/8] Rename 2025-06-15-manage.md to 2025-07-14-manage.md --- blog-service/{2025-06-15-manage.md => 2025-07-14-manage.md} | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename blog-service/{2025-06-15-manage.md => 2025-07-14-manage.md} (100%) diff --git a/blog-service/2025-06-15-manage.md b/blog-service/2025-07-14-manage.md similarity index 100% rename from blog-service/2025-06-15-manage.md rename to blog-service/2025-07-14-manage.md From 5c66e79e2cd592525d7be5188f1cfb186ccb780a Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Fri, 11 Jul 2025 20:25:54 -0400 Subject: [PATCH 5/8] Update blog-service/2025-07-14-manage.md Co-authored-by: margaret-selid --- blog-service/2025-07-14-manage.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/blog-service/2025-07-14-manage.md b/blog-service/2025-07-14-manage.md index 1afd2f7bea..f8a81abc3b 100644 --- a/blog-service/2025-07-14-manage.md +++ b/blog-service/2025-07-14-manage.md @@ -13,7 +13,7 @@ To help you get the most from your trial and clearly understand what happens nex * **Days 0–30**. Enjoy full access to ingest data, create dashboards, search logs, set up alerts, and explore the platform. * **Days 31–37**. Data ingestion pauses. You can continue querying your existing data for 7 days based on your retention settings. * **Days 38–68**. Keep exploring with Kickstart Data, a curated set of sample data and dashboards that let you try features like search, dashboards, and alerts. -* **Day 69+**. All data, including Kickstart, is removed. You can still log in to view your dashboards and will see an upgrade prompt to continue using Sumo Logic. +* **Day 38+**. All data is removed. You can still log in to view your dashboards and will see an upgrade prompt to continue using Sumo Logic. This helps ensure a focused, hands-on evaluation during your trial, followed by clear options for upgrading when you're ready. From f26f9541a72c6fc07bc4b90b624f35e6b4f51534 Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Fri, 11 Jul 2025 20:28:23 -0400 Subject: [PATCH 6/8] Update blog-service/2025-07-14-manage.md --- blog-service/2025-07-14-manage.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/blog-service/2025-07-14-manage.md b/blog-service/2025-07-14-manage.md index f8a81abc3b..73b1e07b3a 100644 --- a/blog-service/2025-07-14-manage.md +++ b/blog-service/2025-07-14-manage.md @@ -17,7 +17,7 @@ To help you get the most from your trial and clearly understand what happens nex This helps ensure a focused, hands-on evaluation during your trial, followed by clear options for upgrading when you're ready. -This update applies only to [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after ***[DATE]***. It does not affect existing customers or other trial types such as AWS Marketplace and credits-based trials. +This update applies only to [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after July 14, 2025. It does not affect existing customers or other trial types such as AWS Marketplace and credits-based trials. Learn more: * [Explore plans and upgrade now](https://www.sumologic.com/pricing) From 3a5d2f92f1cbb589d69dba2e65f8085241fb6f32 Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Fri, 11 Jul 2025 20:29:59 -0400 Subject: [PATCH 7/8] Update blog-service/2025-07-14-manage.md --- blog-service/2025-07-14-manage.md | 4 +--- 1 file changed, 1 insertion(+), 3 deletions(-) diff --git a/blog-service/2025-07-14-manage.md b/blog-service/2025-07-14-manage.md index 73b1e07b3a..c9225e26fa 100644 --- a/blog-service/2025-07-14-manage.md +++ b/blog-service/2025-07-14-manage.md @@ -19,6 +19,4 @@ This helps ensure a focused, hands-on evaluation during your trial, followed by This update applies only to [Flex](/docs/manage/manage-subscription/sumo-logic-flex-accounts) trial accounts created after July 14, 2025. It does not affect existing customers or other trial types such as AWS Marketplace and credits-based trials. -Learn more: -* [Explore plans and upgrade now](https://www.sumologic.com/pricing) -* [About Kickstart Data](/docs/get-started/quickstart#getting-started-with-kickstart-data-in-your-trial) +[Learn more](https://www.sumologic.com/pricing) about Sumo Logic pricing plans and upgrading. From ade64f3b4b493fd2481223287996efe63b5b2938 Mon Sep 17 00:00:00 2001 From: "Kim (Sumo Logic)" <56411016+kimsauce@users.noreply.github.com> Date: Fri, 11 Jul 2025 20:30:16 -0400 Subject: [PATCH 8/8] Update blog-service/2025-07-14-manage.md --- blog-service/2025-07-14-manage.md | 1 - 1 file changed, 1 deletion(-) diff --git a/blog-service/2025-07-14-manage.md b/blog-service/2025-07-14-manage.md index c9225e26fa..55d03ed519 100644 --- a/blog-service/2025-07-14-manage.md +++ b/blog-service/2025-07-14-manage.md @@ -12,7 +12,6 @@ To help you get the most from your trial and clearly understand what happens nex * **Days 0–30**. Enjoy full access to ingest data, create dashboards, search logs, set up alerts, and explore the platform. * **Days 31–37**. Data ingestion pauses. You can continue querying your existing data for 7 days based on your retention settings. -* **Days 38–68**. Keep exploring with Kickstart Data, a curated set of sample data and dashboards that let you try features like search, dashboards, and alerts. * **Day 38+**. All data is removed. You can still log in to view your dashboards and will see an upgrade prompt to continue using Sumo Logic. This helps ensure a focused, hands-on evaluation during your trial, followed by clear options for upgrading when you're ready.