From 3035c7d3347c16729eae51172fdcd73fe15ab05d Mon Sep 17 00:00:00 2001 From: Mahendra Kamble Date: Thu, 6 Nov 2025 16:02:00 +0530 Subject: [PATCH 1/2] CSOAR-3881: changed jira endpoint --- .../integrations/atlassian-jira-cloud.md | 24 ++++++++++++++++--- 1 file changed, 21 insertions(+), 3 deletions(-) diff --git a/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md b/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md index b6714b9c90..4dad6af277 100644 --- a/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md +++ b/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md @@ -7,8 +7,8 @@ import useBaseUrl from '@docusaurus/useBaseUrl'; Atlassian logo -***Version: 1.2 -Updated: Oct 15 , 2025*** +***Version: 1.3 +Updated: Nov 6, 2025*** Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. @@ -54,6 +54,7 @@ A revoked token no longer works and is permanently removed from your account. If 1. Select **Revoke** next to the API token that you want to revoke. 1. To revoke all API tokens for your account, select **Revoke all API tokens**. + ## Configure Atlassian Jira Cloud in Automation Service and Cloud SOAR import IntegrationsAuth from '../../../../reuse/integrations-authentication.md'; @@ -85,6 +86,22 @@ import AccessKey from '../../../../reuse/automation-service/access-key.md'; For information about Atlassian Jira Cloud, see [Jira Cloud documentation](https://support.atlassian.com/jira-software-cloud/resources/). For the REST API v3, see the [REST API v3 documentation](https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/). +### API Base URLs to Use + +Depending on the type of API token you created, use one of the following URL formats as the API Base URL in the integration configuration: + +* **For normal API token:** +Use the standard Jira Cloud domain-based URL format: +`https://.atlassian.net` + +* **For Scoped API token:** +Use the Atlassian API gateway format, which includes cloudId: +`https://api.atlassian.com/ex/jira/{cloudId}` + +* **How to Find Your cloudId:** +Using browser endpoint +`https://.atlassian.net/_edge/tenant_info` + ## Category Ticketing System @@ -93,4 +110,5 @@ Ticketing System * March 20, 2025 - First upload * Sept 10, 2025 (v1.1) - Added daemon action -* Oct 15, 2025 (v1.2) - Added support of br tag in required actions \ No newline at end of file +* Oct 15, 2025 (v1.2) - Added support of br tag in required actions +* Nov 6, 2025 (v1.3) - Changed API endpoint in the resource connection file to prevent admin-level privileges. \ No newline at end of file From 08aa779daea9ea422b2c7ec4ee966ee4405add20 Mon Sep 17 00:00:00 2001 From: John Pipkin Date: Thu, 6 Nov 2025 08:57:14 -0600 Subject: [PATCH 2/2] Updates from review --- .../app-central/integrations/atlassian-jira-cloud.md | 12 ++++++------ 1 file changed, 6 insertions(+), 6 deletions(-) diff --git a/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md b/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md index 4dad6af277..254a43d049 100644 --- a/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md +++ b/docs/platform-services/automation-service/app-central/integrations/atlassian-jira-cloud.md @@ -7,7 +7,7 @@ import useBaseUrl from '@docusaurus/useBaseUrl'; Atlassian logo -***Version: 1.3 +***Version: 1.3 Updated: Nov 6, 2025*** Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. @@ -86,7 +86,7 @@ import AccessKey from '../../../../reuse/automation-service/access-key.md'; For information about Atlassian Jira Cloud, see [Jira Cloud documentation](https://support.atlassian.com/jira-software-cloud/resources/). For the REST API v3, see the [REST API v3 documentation](https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/). -### API Base URLs to Use +### API base URLs to use Depending on the type of API token you created, use one of the following URL formats as the API Base URL in the integration configuration: @@ -94,12 +94,12 @@ Depending on the type of API token you created, use one of the following URL for Use the standard Jira Cloud domain-based URL format: `https://.atlassian.net` -* **For Scoped API token:** -Use the Atlassian API gateway format, which includes cloudId: +* **For scoped API token:** +Use the Atlassian API gateway format, which includes cloud ID: `https://api.atlassian.com/ex/jira/{cloudId}` -* **How to Find Your cloudId:** -Using browser endpoint +* **How to find your cloud ID:** +Using browser endpoint: `https://.atlassian.net/_edge/tenant_info` ## Category