PJSIP/SIP devices are not added with external AMI manager

[dtcu8ey6p41w]

Hi, I installed Asterisk on an external ubuntu server and created an AMI manager. I've tested everything and it all seems to work well. When I set up a new integration in HA and I fill in all information I do get successfully connected only my PJSIP/SIP devices are not added to HA. When I try this with your Asterisk Add-On the devices do show up in HA.

Is it standard behaviour that the devices from an external installation do not show up? Or is this a setting I overlooked?

Extra info, my manager.conf looks like this:

[general]
displaysystemname = yes
enabled = yes
port = 5038
bindaddr = 0.0.0.0

[admin]
secret = password
writetimeout = 500
read = all
write = all

permit=0.0.0.0/0.0.0.0

(this settings are only for testing purposes)

edit: I found some error in the log, it says:

Logger: homeassistant.config_entries
Source: helpers/entity_component.py:194
First occurred: 13:19:53 (10 occurrences)
Last logged: 13:50:39

Error unloading entry AMI 192.168.6.242:5038 for binary_sensor
Error unloading entry AMI 192.168.6.242:5038 for sensor
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 543, in async_unload
    result = await component.async_unload_entry(hass, self)
  File "/usr/src/homeassistant/homeassistant/components/binary_sensor/__init__.py", line 175, in async_unload_entry
    return await component.async_unload_entry(entry)
  File "/usr/src/homeassistant/homeassistant/helpers/entity_component.py", line 194, in async_unload_entry
    raise ValueError("Config entry was never loaded!")
ValueError: Config entry was never loaded!

[TECH7Fox]

Weird. It tries to unload the integration, when it's not even done setting up. Any errors or warnings in the asterisk logs? Do you have only sip or pjsip enabled, or both?

[dtcu8ey6p41w]

Hi, I only created 4 sip users in sip.conf with these lines:

[general]
context=internal
allowguest=no
allowoverlap=no
bindport=5060
bindaddr=0.0.0.0
srvlookup=no
disallow=all
allow=ulaw
alwaysauthreject=yes
canreinvite=no
nat=yes
session-timers=refuse
localnet=192.168.6.0/255.255.255.0

[7001]
type=friend
host=dynamic
secret=7001
context=internal
 

etc.
In the Asterisk logs I find this:

[Sep 17 18:34:24] Asterisk 18.10.0~dfsg+~cs6.10.40431411-2 built by nobody @ buildd.debian.org on a unknown running Linux on 2022-02-12 18:24:51 UTC
[Sep 17 18:34:24] NOTICE[672] loader.c: 354 modules will be loaded.
[Sep 17 18:34:24] NOTICE[672] res_config_ldap.c: No directory user found, anonymous binding as default.
[Sep 17 18:34:24] ERROR[672] res_config_ldap.c: No directory URL or host found.
[Sep 17 18:34:24] ERROR[672] res_config_ldap.c: Cannot load LDAP RealTime driver.
[Sep 17 18:34:24] NOTICE[672] cdr.c: CDR simple logging enabled.
[Sep 17 18:34:24] WARNING[672] res_phoneprov.c: Unable to find a valid server address or name.
[Sep 17 18:34:24] NOTICE[672] res_smdi.c: No SMDI interfaces are available to listen on, not starting SMDI listener.
[Sep 17 18:34:24] WARNING[672] sip/config_parser.c: nat=yes is deprecated, use nat=force_rport,comedia instead
[Sep 17 18:34:24] NOTICE[672] chan_mgcp.c: Unable to load config mgcp.conf, MGCP disabled
[Sep 17 18:34:24] NOTICE[672] chan_skinny.c: Configuring skinny from skinny.conf
[Sep 17 18:34:24] NOTICE[672] chan_skinny.c: Unable to load config skinny.conf, Skinny disabled.
[Sep 17 18:34:24] ERROR[672] ari/config.c: No configured users for ARI
[Sep 17 18:34:24] NOTICE[672] confbridge/conf_config_parser.c: Adding default_menu menu to app_confbridge
[Sep 17 18:34:24] NOTICE[672] cdr_radius.c: Cannot load radiusclient-ng configuration file /etc/radiusclient-ng/radiusclient.conf.
[Sep 17 18:34:24] NOTICE[672] cdr_pgsql.c: cdr_pgsql configuration contains no global section, skipping module load.
[Sep 17 18:34:24] NOTICE[672] cel_radius.c: Cannot load radiusclient-ng configuration file /etc/radiusclient-ng/radiusclient.conf.
[Sep 17 18:34:24] NOTICE[672] cel_custom.c: No mappings found in cel_custom.conf. Not logging CEL to custom CSVs.
[Sep 17 18:34:24] NOTICE[672] cel_tds.c: cel_tds has no global category, nothing to configure.
[Sep 17 18:34:24] WARNING[672] cel_tds.c: cel_tds module had config problems; declining load
[Sep 17 18:34:24] WARNING[672] cel_pgsql.c: CEL pgsql config file missing global section.
[Sep 17 18:34:24] ERROR[672] app_voicemail_imap.c: Couldn't find mailbox 7001 in context main
[Sep 17 18:34:24] ERROR[672] app_voicemail_imap.c: Couldn't find mailbox 7002 in context main
[Sep 17 18:34:24] WARNING[672] pbx_app.c: Already have an application 'VoiceMail'
[Sep 17 18:34:24] WARNING[672] pbx_app.c: Already have an application 'VoiceMailMain'
[Sep 17 18:34:24] WARNING[672] pbx_app.c: Already have an application 'VMAuthenticate'
[Sep 17 18:34:24] WARNING[672] pbx_app.c: Already have an application 'VoiceMailPlayMsg'
[Sep 17 18:34:24] WARNING[672] pbx_app.c: Already have an application 'VMSayName'
[Sep 17 18:34:24] ERROR[672] pbx_functions.c: Function VM_INFO already registered.
[Sep 17 18:34:24] WARNING[672] manager.c: Manager: Action 'VoicemailUsersList' already registered
[Sep 17 18:34:24] WARNING[672] manager.c: Manager: Action 'VoicemailUserStatus' already registered
[Sep 17 18:34:24] WARNING[672] manager.c: Manager: Action 'VoicemailRefresh' already registered
[Sep 17 18:34:24] ERROR[672] app_voicemail_imap.c: Failure registering applications, functions or tests
[Sep 17 18:34:24] ERROR[672] chan_unistim.c: Unable to load config unistim.conf
[Sep 17 18:34:24] ERROR[672] pbx_dundi.c: Unable to load config dundi.conf
[Sep 17 18:34:24] WARNING[672] app_voicemail_odbc.c: Failed to obtain database object for 'asterisk'!
[Sep 17 18:34:24] WARNING[672] app_voicemail_odbc.c: Failed to obtain database object for 'asterisk'!
[Sep 17 18:34:25] ERROR[672] pbx_functions.c: Function VM_INFO already registered.
[Sep 17 18:34:25] ERROR[672] app_voicemail_odbc.c: Failure registering applications, functions or tests
[Sep 17 18:34:25] WARNING[672] res_hep_rtcp.c: res_hep is disabled; declining module load
[Sep 17 18:34:25] WARNING[672] res_hep_pjsip.c: res_hep is disabled; declining module load
[Sep 17 18:34:25] WARNING[672] loader.c: Some non-required modules failed to load.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'res_monitor' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 21. Its replacement is 'app_mixmonitor'.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'chan_sip' has been loaded but was deprecated in Asterisk version 17 and will be removed in Asterisk version 21.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'chan_mgcp' has been loaded but will be deprecated in Asterisk version 19 and will be removed in Asterisk version 21.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'res_adsi' has been loaded but may be removed in a future release.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_getcpeid' has been loaded but may be removed in a future release.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_image' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 19.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_ices' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 19.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_macro' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 21. Its replacement is 'app_stack (GoSub)'.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_nbscat' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 19.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_adsiprog' has been loaded but may be removed in a future release.
[Sep 17 18:34:25] WARNING[672] loader.c: Module 'app_url' has been loaded but was deprecated in Asterisk version 16 and will be removed in Asterisk version 19.
[Sep 17 18:34:25] ERROR[672] loader.c: chan_skinny declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: res_pjsip_transport_websocket declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cdr_radius declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cdr_tds declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cel_sqlite3_custom declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cdr_pgsql declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cel_radius declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cdr_sqlite3_custom declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: cel_tds declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: app_voicemail_imap declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: chan_unistim declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: pbx_dundi declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: app_voicemail_odbc declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: res_hep_rtcp declined to load.
[Sep 17 18:34:25] ERROR[672] loader.c: res_hep_pjsip declined to load.
[Sep 17 18:34:25] WARNING[2249] chan_sip.c: chan_sip has no official maintainer and is deprecated.  Migration to
[Sep 17 18:34:25] WARNING[2249] chan_sip.c: chan_pjsip is recommended.  See guides at the Asterisk Wiki:
[Sep 17 18:34:25] WARNING[2249] chan_sip.c: https://wiki.asterisk.org/wiki/display/AST/Migrating+from+chan_sip+to+res_pjsip
[Sep 17 18:34:25] WARNING[2249] chan_sip.c: https://wiki.asterisk.org/wiki/display/AST/Configuring+res_pjsip

I have 4 SIP users, 2 on a real Cisco SIP phone and 2 on a softphone (Linphone). All are connected and can call/ get called. I tested Asterisk AMI with telnet and all tests seem to be successful. I did not enable or disable pjsip myself. I have to say I'm new to this software and mainly follow online instructions and tips.

[TECH7Fox]

I do see a lot of modules that fail to load or are outdated, which could be the reason. Try turning on the AMI debug and check if it actually responds to the integration correctly.