|
| 1 | +--- |
| 2 | +title: Leaving Feedback |
| 3 | +nav_order: 7 |
| 4 | +tags: |
| 5 | + - Guide |
| 6 | + - External |
| 7 | + - User |
| 8 | +# exclude-from-main-guides-list |
| 9 | +--- |
| 10 | + |
| 11 | +<!-- @format --> |
| 12 | + |
| 13 | +## Leaving Feedback |
| 14 | + |
| 15 | +This section explains how to leave comments on map features to report observations and help improve the data. |
| 16 | + |
| 17 | +_For a list of all guides on the TCAT Wiki, refer to the [Guides List](../../guides-list/index.md)._ |
| 18 | + |
| 19 | +--- |
| 20 | + |
| 21 | +### Overview |
| 22 | + |
| 23 | +AccessMap allows you to **share feedback** about routing directions and about specific features in and around the pedestrian network, such as sidewalks, crossings, curb ramps, or landmarks. |
| 24 | + |
| 25 | +Feedback helps TCAT and community contributors identify issues in the underlying pedestrian data and prioritize improvements. |
| 26 | + |
| 27 | +--- |
| 28 | + |
| 29 | +### Feature Feedback |
| 30 | + |
| 31 | +To report an issue with a specific map feature (such as a sidewalk, crossing, or curb ramp), tap or click on or near the feature to open a [details popup](interface.md#inspecting-a-feature), then select **Share Feedback**. This opens the **Share feedback about this feature** form. |
| 32 | + |
| 33 | +Select one or more issue types by checking the relevant boxes: |
| 34 | + |
| 35 | +| Checkbox | Use When | |
| 36 | +|:------------------------------------------|:----------------------------------------------------------------| |
| 37 | +| **The feature is located somewhere else** | The feature exists but is mapped in the wrong location | |
| 38 | +| **Inaccurate information** | An attribute is incorrect (e.g., wrong surface type or incline) | |
| 39 | +| **Add something that's missing** | A real-world feature is not represented in the data | |
| 40 | + |
| 41 | +Optionally, add details in the **Comments** text field, then select **Submit** to send your feedback (or **Cancel** to dismiss). |
| 42 | + |
| 43 | + |
| 44 | + |
| 45 | + |
| 46 | +--- |
| 47 | + |
| 48 | +### Step Feedback |
| 49 | + |
| 50 | +To report an issue with a specific segment of a planned route, open the [Directions panel](navigation.md#directions-panel) and select the **Share Feedback** link on any direction card. This opens the **Share feedback about this step** form. |
| 51 | + |
| 52 | +Select one or more issue types by checking the relevant boxes: |
| 53 | + |
| 54 | +| Checkbox | Use When | |
| 55 | +|:----------------------------------------|:-----------------------------------------------------------------| |
| 56 | +| **Inaccurate GPS** | Your GPS position does not align with the route shown on the map | |
| 57 | +| **This part of the path is inaccurate** | The described path segment does not match real-world conditions | |
| 58 | +| **Add something that's missing** | Relevant information about the step is absent | |
| 59 | + |
| 60 | +Optionally, add details in the **Comments** text field, then select **Submit** to send your feedback (or **Cancel** to dismiss). |
| 61 | + |
| 62 | + |
| 63 | + |
| 64 | + |
| 65 | +!!! tip "Writing Effective Comments" |
| 66 | + |
| 67 | + Be concise and specific. Good examples: |
| 68 | + |
| 69 | + - _"This crossing does not have markings"_ |
| 70 | + - _"Surface is gravel, not concrete"_ |
| 71 | + - _"There is a newly installed curb ramp at this corner"_ |
| 72 | + - _"There is not a bench here"_ |
| 73 | + - _"The path here is blocked by a tree"_ |
| 74 | + |
| 75 | +--- |
| 76 | + |
| 77 | +### What Happens to Your Feedback |
| 78 | + |
| 79 | +Comments submitted through AccessMap are collected by TCAT and used to assess data quality and guide future data corrections. |
| 80 | + |
| 81 | +--- |
| 82 | + |
| 83 | +!!! success "Thank you for using AccessMap!" |
| 84 | + |
| 85 | +--- |
| 86 | + |
| 87 | +Previous: [Navigation](navigation.md) |
| 88 | + |
| 89 | +Return: [AccessMap User Manual](index.md) |
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