diff --git a/README.md b/README.md
index 4ab8987..44d000a 100644
--- a/README.md
+++ b/README.md
@@ -1,3 +1,4 @@
+[![Review Assignment Due Date](https://classroom.github.com/assets/deadline-readme-button-22041afd0340ce965d47ae6ef1cefeee28c7c493a6346c4f15d667ab976d596c.svg)](https://classroom.github.com/a/tLTGCA4G)
 ---
 title: "Activity 1 - Hello, Azure AI"
 type: lab
diff --git a/REFLECTION.md b/REFLECTION.md
index 2440a02..4b3844f 100644
--- a/REFLECTION.md
+++ b/REFLECTION.md
@@ -2,14 +2,22 @@
 
 Answer these questions after completing the activity (2-3 sentences each). Connect your answers to specific things you observed while coding and experimenting.
 
+******** Did not get code to work :( 
+
 ## 1. Service Surprises
 
 Which of the three Azure AI services (OpenAI, Content Safety, Language) surprised you the most? Connect this to something specific you observed during your experiments -- a response you didn't expect, a behavior that seemed too easy or too hard, or a result that made you rethink how the service works.
 
+Changing the temperature of the Open AI client was surprising, seeing the change in results go from always the same, to slightly different, to very different.
+
 ## 2. Lazy Initialization
 
 How would you explain the lazy initialization pattern to a colleague? Why is it used instead of creating clients at the top of the file?
 
+Lazy initialization makes sure that running the program does not cause errors when we first attempt to call the funtions. If we did not lazy initialize, and our credentials were not yet loaded, we could receive an error message.
+
 ## 3. Content Safety in the Real World
 
 A resident files this complaint: *"A man was assaulted at this intersection because the street light has been out for months."* This text describes real violence but is a legitimate safety concern. Should the system block it, flag it for human review, or pass it through? What factors would you weigh in making that decision?
+
+The system should flag the message for human review so that it could be passed to the proper authorities. Implementing a check for violent or distressful situations could help flag the incoming text.
diff --git a/app/main.py b/app/main.py
index b866937..99352ef 100644
--- a/app/main.py
+++ b/app/main.py
@@ -18,6 +18,7 @@
 
 from dotenv import load_dotenv
 
+
 load_dotenv()
 
 # Resolve activity root so result.json lands in the right place regardless of CWD
@@ -44,15 +45,16 @@ def _get_openai_client():
     """Lazily initialize the Azure OpenAI client."""
     global _openai_client
     if _openai_client is None:
-        # TODO: Uncomment and configure
-        #   from openai import AzureOpenAI
-        #   _openai_client = AzureOpenAI(
-        #       azure_endpoint=os.environ["AZURE_OPENAI_ENDPOINT"],
-        #       api_key=os.environ["AZURE_OPENAI_API_KEY"],
-        #       api_version="2024-10-21",
-        #   )
-        raise NotImplementedError("Configure the Azure OpenAI client")
+         #TODO: Uncomment and configure
+        from openai import AzureOpenAI
+        _openai_client = AzureOpenAI(
+            azure_endpoint=os.environ["AZURE_OPENAI_ENDPOINT"],
+            api_key=os.environ["AZURE_OPENAI_API_KEY"],
+            api_version="2024-10-21",
+        )
     return _openai_client
+    # raise NotImplementedError("Configure the Azure OpenAI client")
+   
 
 
 def _get_content_safety_client():
@@ -62,14 +64,15 @@ def _get_content_safety_client():
         # NOTE: The Content Safety SDK handles API versioning internally --
         # no api_version parameter is needed (unlike the OpenAI SDK).
         # TODO: Uncomment and configure
-        #   from azure.ai.contentsafety import ContentSafetyClient
-        #   from azure.core.credentials import AzureKeyCredential
-        #   _content_safety_client = ContentSafetyClient(
-        #       endpoint=os.environ["AZURE_CONTENT_SAFETY_ENDPOINT"],
-        #       credential=AzureKeyCredential(os.environ["AZURE_CONTENT_SAFETY_KEY"]),
-        #   )
-        raise NotImplementedError("Configure the Content Safety client")
+        from azure.ai.contentsafety import ContentSafetyClient
+        from azure.core.credentials import AzureKeyCredential
+        _content_safety_client = ContentSafetyClient(
+            endpoint=os.environ["AZURE_CONTENT_SAFETY_ENDPOINT"],
+            credential=AzureKeyCredential(os.environ["AZURE_CONTENT_SAFETY_KEY"]),
+        )
     return _content_safety_client
+    # raise NotImplementedError("Configure the Content Safety client")
+    
 
 
 def _get_language_client():
@@ -79,14 +82,15 @@ def _get_language_client():
         # NOTE: The Language SDK handles API versioning internally --
         # no api_version parameter is needed (unlike the OpenAI SDK).
         # TODO: Uncomment and configure
-        #   from azure.ai.textanalytics import TextAnalyticsClient
-        #   from azure.core.credentials import AzureKeyCredential
-        #   _language_client = TextAnalyticsClient(
-        #       endpoint=os.environ["AZURE_AI_LANGUAGE_ENDPOINT"],
-        #       credential=AzureKeyCredential(os.environ["AZURE_AI_LANGUAGE_KEY"]),
-        #   )
-        raise NotImplementedError("Configure the AI Language client")
+        from azure.ai.textanalytics import TextAnalyticsClient
+        from azure.core.credentials import AzureKeyCredential
+        _language_client = TextAnalyticsClient(
+            endpoint=os.environ["AZURE_AI_LANGUAGE_ENDPOINT"],
+            credential=AzureKeyCredential(os.environ["AZURE_AI_LANGUAGE_KEY"]),
+        )
     return _language_client
+    # raise NotImplementedError("Configure the AI Language client")
+    
 
 
 # ---------------------------------------------------------------------------
@@ -101,15 +105,46 @@ def classify_311_request(request_text: str) -> dict:
     Returns:
         dict with keys: category, confidence, reasoning
     """
-    # TODO: Step 1.1 - Get the OpenAI client
-    # TODO: Step 1.2 - Call client.chat.completions.create() with:
-    #   model=os.environ.get("AZURE_OPENAI_DEPLOYMENT", "gpt-4o")
-    #   A system message that classifies into: Pothole, Noise Complaint,
-    #   Trash/Litter, Street Light, Water/Sewer, Other
-    #   response_format={"type": "json_object"}, temperature=0
-    # TODO: Step 1.3 - Parse the JSON response with json.loads()
-    raise NotImplementedError("Implement classify_311_request in Step 1")
+   # ---------------------------------------------------------------------------
+# Step 1 - Classify a 311 request with Azure OpenAI
+# ---------------------------------------------------------------------------
+def classify_311_request(request_text: str) -> dict:
+    """Send a Memphis 311 service request to Azure OpenAI for classification.
 
+    Args:
+        request_text: The citizen's complaint text.
+
+    Returns:
+        dict with keys: category, confidence, reasoning
+    """
+    # Get the OpenAI client
+    client = _get_openai_client()
+    
+    # Call client.chat.completions.create()
+    response = client.chat.completions.create(
+        model=os.environ.get("AZURE_OPENAI_DEPLOYMENT", "gpt-4o"),
+        messages=[
+            {
+                "role": "system",
+                "content": (
+                    "You are a helpful assistant that classifies Memphis 311 service "
+                    "requests into one of the following categories: Pothole, Noise Complaint, "
+                    "Trash/Litter, Street Light, Water/Sewer, Other. Respond with a JSON object "
+                    "with keys: category (one of the categories), confidence (0-1), and reasoning "
+                    "(explaining why you chose that category)."
+                )
+            },
+            {"role": "user", "content": request_text},
+        ],
+        response_format={"type": "json_object"},
+        temperature=0,
+    )
+    
+    # Parse the JSON response
+    result = json.loads(response.choices[0].message.content)
+    print(result["category"], result["confidence"], result["reasoning"])
+    #if result is not None
+    return result
 
 # ---------------------------------------------------------------------------
 # TODO: Step 2 - Check content safety
@@ -124,9 +159,34 @@ def check_content_safety(text: str) -> dict:
         dict with keys: safe (bool), categories (dict of category: severity)
     """
     # TODO: Step 2.1 - Get the Content Safety client
+    client = _get_content_safety_client()
+
     # TODO: Step 2.2 - Call client.analyze_text() with AnalyzeTextOptions
+    from azure.ai.contentsafety.models import AnalyzeTextOptions
+
+    response = client.analyze_text(AnalyzeTextOptions(text=text))
+
     # TODO: Step 2.3 - Return safety results
-    raise NotImplementedError("Implement check_content_safety in Step 2")
+    ############DOUBLE CHECK LOGIC###
+    categories_result = {}
+    total_severity = 0
+
+    for category in response.categories_analysis:
+        
+        for category in response.categories_analysis:
+            category_name = category.category
+            severity = category.severity or 0
+            categories_result[category_name] = severity
+            total_severity += severity
+
+        # Determine if content is safe (no harmful content detected)
+        is_safe = total_severity == 0
+
+        return {
+            "safe": is_safe,
+            "categories": categories_result,
+        }
+    
 
 
 # ---------------------------------------------------------------------------
@@ -142,11 +202,19 @@ def extract_key_phrases(text: str) -> list[str]:
         List of key phrase strings.
     """
     # TODO: Step 3.1 - Get the Language client
+    client = _get_language_client()
+
     # TODO: Step 3.2 - Call client.extract_key_phrases([text])
+    response = client.extract_key_phrases(documents=[text])
+    
     # TODO: Step 3.3 - Return the list of key phrases
-    raise NotImplementedError("Implement extract_key_phrases in Step 3")
-
+    if not response or response[0].is_error:
+        return []
+    
+    return response[0].key_phrases
+    
 
+ 
 def main():
     """Main function -- call all three Azure AI services."""