PAGViewer软件崩溃无法使用 #3165
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PAGViewer软件崩溃无法使用，尝试过最新版本，以及以下版本： |
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Replies: 4 comments 6 replies
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Loading Dump File [C:\Users\Admin\AppData\Local\CrashDumps\PAGViewer.exe.29644.dmp] Symbol search path is: srv* |
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************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true NonInteractiveNuget : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true EnableRedirectToChakraJsProvider : false -- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: true >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds ************* Waiting for Debugger Extensions Gallery to Initialize ************** >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds ----> Repository : UserExtensions, Enabled: true, Packages count: 0 ----> Repository : LocalInstalled, Enabled: true, Packages count: 46 Microsoft (R) Windows Debugger Version 10.0.29482.1003 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Admin\AppData\Local\CrashDumps\PAGViewer.exe.29644.dmp] User Mini Dump File: Only registers, stack and portions of memory are available Symbol search path is: srv* Executable search path is: Windows 10 Version 22631 MP (20 procs) Free x64 Product: WinNt, suite: SingleUserTS Personal Edition build lab: 22621.1.amd64fre.ni_release.220506-1250 Debug session time: Thu Dec 18 11:12:02.000 2025 (UTC + 8:00) System Uptime: 0 days 1:22:09.576 Process Uptime: 0 days 0:00:13.000 ................................................................ ................................................................ ................................................................ ...................................................... Loading unloaded module list ............. This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr (73cc.7064): Access violation - code c0000005 (first/second chance not available) +------------------------------------------------------------------------+ | This target supports Hardware-enforced Stack Protection. A HW based | | "Shadow Stack" may be available to assist in debugging and analysis. | | See aka.ms/userhsp for more info. | | | | dps @ssp | | | +------------------------------------------------------------------------+ For analysis of this file, run !analyze -v ntdll!NtWaitForMultipleObjects+0x14: 00007ff8b21517a4 c3 ret 0:024> .ecxr *** WARNING: Unable to verify checksum for PAGViewer.exe rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000 rdx=000000744b1fb550 rsi=0000018d7cb7cbb0 rdi=00000000ffffffff rip=00007ff63866a0c7 rsp=000000744b1fb4a0 rbp=0000018d30837b78 r8=0000018d30bc5528 r9=0000018d07994e80 r10=0000018d7cb7ce38 r11=000000744b1fb5b8 r12=0000018d07934080 r13=0000018d7ca884c0 r14=0000018d7cb7cbb0 r15=000000744b1fb6e0 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 PAGViewer!ffmovie::ByteData::length+0x722387: 00007ff63866a0c7 488b7930 mov rdi,qword ptr [rcx+30h] ds:0000000000000030=???????????????? 0:024> dps @ssp 0000000000000000 ???????????????? 0000000000000008 ???????????????? 0000000000000010 ???????????????? 0000000000000018 ???????????????? 0000000000000020 ???????????????? 0000000000000028 ???????????????? 0000000000000030 ???????????????? 0000000000000038 ???????????????? 0000000000000040 ???????????????? 0000000000000048 ???????????????? 0000000000000050 ???????????????? 0000000000000058 ???????????????? 0000000000000060 ???????????????? 0000000000000068 ???????????????? 0000000000000070 ???????????????? 0000000000000078 ???????????????? 0:024> dps @ssp 0000000000000000 ???????????????? 0000000000000008 ???????????????? 0000000000000010 ???????????????? 0000000000000018 ???????????????? 0000000000000020 ???????????????? 0000000000000028 ???????????????? 0000000000000030 ???????????????? 0000000000000038 ???????????????? 0000000000000040 ???????????????? 0000000000000048 ???????????????? 0000000000000050 ???????????????? 0000000000000058 ???????????????? 0000000000000060 ???????????????? 0000000000000068 ???????????????? 0000000000000070 ???????????????? 0000000000000078 ???????????????? 0:024> !analyze -v . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................... ................................................................ ................................................................ ...................................................... Loading unloaded module list ............. |
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您出现上述问题的pag文件能分享一下吗？我本地是可以正常打开pag文件的 |
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如果方便的话，您日志中提到的如下dump文件最好也分享一下： |
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文件太大无法上传，我上传至百度云了 |
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您Windows的系统版本是多少呢？我在Win11 23H2的版本上，用您上传的pag文件进行了测试，发现最新的4.3.20版本以及4.3.162版本均可以正常播放 |
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版本版本号 Windows 11家庭中文版24H2 |
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上周分析了一下您提供的dump文件，因为之前版本的符号表丢失了，所以没有从中获取到有效的信息；为了解决您遇到的这个问题，我们可以发给您一个临时的版本，您可以在您的设备上安装使用，崩溃后将dump文件反馈给我们，我们能根据对应的符号表分析问题，如果您有时间帮忙操作，请从如下链接中获取临时的版本： |
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这个临时版本使用正常，暂时没有发现崩溃 |
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那有点奇怪，临时版本和之前的4.5.20版的代码是差不多的，那您先用这个版本吧，有问题请再反馈 |
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那有点奇怪，临时版本和之前的4.5.20版的代码是差不多的，那您先用这个版本吧，有问题请再反馈