# 3.4.27-rc20

Gabriele Panico · Gabriele Panico · commit 2207b37a7ca9 · 2025-11-04T12:12:10.000+01:00
diff --git a/CHANGELOG.md b/CHANGELOG.md
@@ -8,6 +8,9 @@
 ### **Copyrigth**: 
 *Tiledesk SRL*
 
+# 3.4.27-rc20
+- **added**: onOpenTicketExternally event in triggerEvents service
+
 # 3.4.27-rc19
 - **added**: window.parent['openTicketOnHDA']
 
diff --git a/package-lock.json b/package-lock.json
diff --git a/package.json b/package.json
@@ -1,7 +1,7 @@
 {
     "name": "@chat21/chat21-ionic",
     "author": "Tiledesk SRL",
-    "version": "3.4.27-rc19",
+    "version": "3.4.27-rc20",
     "license": "MIT License",
     "homepage": "https://tiledesk.com/",
     "repository": {
