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Many thanks! It wasn't enabled. I asked my installer to enable it and they did it remotely. The integration can now connect and find 4 devices and 180 entities.

I didn't supply the installer with the IPv4 address of my Home Assistant so I assume that anything on my LAN can connect to port 502 on the Sigenstor. From another system on my LAN:

jrc@skylon:~$ nmap -Pn -p1-1024  sigenstor
Starting Nmap 7.94SVN ( https://nmap.org ) at 2025-06-16 10:39 BST
Nmap scan report for sigenstor (192.168.199.46)
Host is up (0.026s latency).
rDNS record for 192.168.199.46: sigenstor.home.verminmedia.com
Not shown: 1023 closed tcp ports (conn-refused)
PORT    STATE SERVICE
502/tcp open  mbap

Nmap done: 1 I…

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@TypQxQ
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@JohnConnett
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