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| 1 | +name: Bug Report |
| 2 | +description: Create a detailed bug report to help us improve Open WebUI. |
| 3 | +title: 'issue: ' |
| 4 | +labels: ['bug', 'triage'] |
| 5 | +assignees: [] |
| 6 | +body: |
| 7 | + - type: markdown |
| 8 | + attributes: |
| 9 | + value: | |
| 10 | + # Bug Report |
| 11 | +
|
| 12 | + ## Important Notes |
| 13 | +
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| 14 | + - **Before submitting a bug report**: Please check the [Issues](https://github.com/open-webui/open-webui/issues) or [Discussions](https://github.com/open-webui/open-webui/discussions) sections to see if a similar issue has already been reported. If unsure, start a discussion first, as this helps us efficiently focus on improving the project. |
| 15 | +
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| 16 | + - **Respectful collaboration**: Open WebUI is a volunteer-driven project with a single maintainer and contributors who also have full-time jobs. Please be constructive and respectful in your communication. |
| 17 | +
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| 18 | + - **Contributing**: If you encounter an issue, consider submitting a pull request or forking the project. We prioritize preventing contributor burnout to maintain Open WebUI's quality. |
| 19 | +
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| 20 | + - **Bug Reproducibility**: If a bug cannot be reproduced using a `:main` or `:dev` Docker setup or with `pip install` on Python 3.11, community assistance may be required. In such cases, we will move it to the "[Issues](https://github.com/open-webui/open-webui/discussions/categories/issues)" Discussions section. Your help is appreciated! |
| 21 | +
|
| 22 | + - type: checkboxes |
| 23 | + id: issue-check |
| 24 | + attributes: |
| 25 | + label: Check Existing Issues |
| 26 | + description: Confirm that you’ve checked for existing reports before submitting a new one. |
| 27 | + options: |
| 28 | + - label: I have searched the existing issues and discussions. |
| 29 | + required: true |
| 30 | + |
| 31 | + - type: dropdown |
| 32 | + id: installation-method |
| 33 | + attributes: |
| 34 | + label: Installation Method |
| 35 | + description: How did you install Open WebUI? |
| 36 | + options: |
| 37 | + - Git Clone |
| 38 | + - Pip Install |
| 39 | + - Docker |
| 40 | + - Other |
| 41 | + validations: |
| 42 | + required: true |
| 43 | + |
| 44 | + - type: input |
| 45 | + id: open-webui-version |
| 46 | + attributes: |
| 47 | + label: Open WebUI Version |
| 48 | + description: Specify the version (e.g., v0.3.11) |
| 49 | + validations: |
| 50 | + required: true |
| 51 | + |
| 52 | + - type: input |
| 53 | + id: ollama-version |
| 54 | + attributes: |
| 55 | + label: Ollama Version (if applicable) |
| 56 | + description: Specify the version (e.g., v0.2.0, or v0.1.32-rc1) |
| 57 | + validations: |
| 58 | + required: false |
| 59 | + |
| 60 | + - type: input |
| 61 | + id: operating-system |
| 62 | + attributes: |
| 63 | + label: Operating System |
| 64 | + description: Specify the OS (e.g., Windows 10, macOS Sonoma, Ubuntu 22.04) |
| 65 | + validations: |
| 66 | + required: true |
| 67 | + |
| 68 | + - type: input |
| 69 | + id: browser |
| 70 | + attributes: |
| 71 | + label: Browser (if applicable) |
| 72 | + description: Specify the browser/version (e.g., Chrome 100.0, Firefox 98.0) |
| 73 | + validations: |
| 74 | + required: false |
| 75 | + |
| 76 | + - type: checkboxes |
| 77 | + id: confirmation |
| 78 | + attributes: |
| 79 | + label: Confirmation |
| 80 | + description: Ensure the following prerequisites have been met. |
| 81 | + options: |
| 82 | + - label: I have read and followed all instructions in `README.md`. |
| 83 | + required: true |
| 84 | + - label: I am using the latest version of **both** Open WebUI and Ollama. |
| 85 | + required: true |
| 86 | + - label: I have checked the browser console logs. |
| 87 | + required: true |
| 88 | + - label: I have checked the Docker container logs. |
| 89 | + required: true |
| 90 | + - label: I have listed steps to reproduce the bug in detail. |
| 91 | + required: true |
| 92 | + |
| 93 | + - type: textarea |
| 94 | + id: expected-behavior |
| 95 | + attributes: |
| 96 | + label: Expected Behavior |
| 97 | + description: Describe what should have happened. |
| 98 | + validations: |
| 99 | + required: true |
| 100 | + |
| 101 | + - type: textarea |
| 102 | + id: actual-behavior |
| 103 | + attributes: |
| 104 | + label: Actual Behavior |
| 105 | + description: Describe what actually happened. |
| 106 | + validations: |
| 107 | + required: true |
| 108 | + |
| 109 | + - type: textarea |
| 110 | + id: reproduction-steps |
| 111 | + attributes: |
| 112 | + label: Steps to Reproduce |
| 113 | + description: Provide step-by-step instructions to reproduce the issue. |
| 114 | + placeholder: | |
| 115 | + 1. Go to '...' |
| 116 | + 2. Click on '...' |
| 117 | + 3. Scroll down to '...' |
| 118 | + 4. See the error message '...' |
| 119 | + validations: |
| 120 | + required: true |
| 121 | + |
| 122 | + - type: textarea |
| 123 | + id: logs-screenshots |
| 124 | + attributes: |
| 125 | + label: Logs & Screenshots |
| 126 | + description: Include relevant logs, errors, or screenshots to help diagnose the issue. |
| 127 | + placeholder: 'Attach logs from the browser console, Docker logs, or error messages.' |
| 128 | + validations: |
| 129 | + required: true |
| 130 | + |
| 131 | + - type: textarea |
| 132 | + id: additional-info |
| 133 | + attributes: |
| 134 | + label: Additional Information |
| 135 | + description: Provide any extra details that may assist in understanding the issue. |
| 136 | + validations: |
| 137 | + required: false |
| 138 | + |
| 139 | + - type: markdown |
| 140 | + attributes: |
| 141 | + value: | |
| 142 | + ## Note |
| 143 | + If the bug report is incomplete or does not follow instructions, it may not be addressed. Ensure that you've followed all the **README.md** and **troubleshooting.md** guidelines, and provide all necessary information for us to reproduce the issue. |
| 144 | + Thank you for contributing to Open WebUI! |
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