Skip to content

Commit 2b1a094

Browse files
committed
added warm transfer props
1 parent f537f75 commit 2b1a094

File tree

1 file changed

+5
-0
lines changed

1 file changed

+5
-0
lines changed

fern/calls/assistant-based-warm-transfer.mdx

Lines changed: 5 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -53,6 +53,7 @@ The `function.name` property identifies your transfer tool. Use this name when i
5353
"transferAssistant": {
5454
"firstMessage": "Hello, I have a customer on the line. Are you available to take this call?",
5555
"maxDurationSeconds": 120,
56+
"silenceTimeoutSeconds": 30,
5657
"model": {
5758
"provider": "openai",
5859
"model": "gpt-4o",
@@ -91,6 +92,10 @@ The `function.name` property identifies your transfer tool. Use this name when i
9192
Maximum duration in seconds for the operator call. The transfer is automatically cancelled if this limit is reached.
9293
</ParamField>
9394

95+
<ParamField path="transferAssistant.silenceTimeoutSeconds" type="number" default={30}>
96+
Number of seconds to wait during silence before automatically cancelling the transfer. Must be between 10 and 3600 seconds.
97+
</ParamField>
98+
9499
<ParamField path="transferAssistant.model" type="object" required>
95100
Assistant configuration including provider, model, and system messages that control the transfer assistant's behavior
96101
</ParamField>

0 commit comments

Comments
 (0)