Merge branch 'main' into patch-1

Author: goosewin

fern/assistants/examples/multilingual-agent.mdx

@@ -231,6 +231,12 @@ navigation:
               - page: Documentation agent
                 path: assistants/examples/docs-agent.mdx
                 icon: fa-light fa-microphone
+              - page: Support escalation
+                path: assistants/examples/support-escalation.mdx
+                icon: fa-light fa-headset
+              - page: Multilingual agent
+                path: assistants/examples/multilingual-agent.mdx
+                icon: fa-light fa-globe
 
       - section: Workflows
         contents:
@@ -255,6 +261,12 @@ navigation:
               - page: Order management
                 path: workflows/examples/ecommerce-order-management.mdx
                 icon: fa-light fa-shopping-cart
+              - page: Property management
+                path: workflows/examples/property-management.mdx
+                icon: fa-light fa-building
+              - page: Multilingual support
+                path: workflows/examples/multilingual-support.mdx
+                icon: fa-light fa-globe
 
       - section: Best practices
         contents:
@@ -476,7 +488,7 @@ navigation:
                   - page: OpenRouter
                     path: providers/model/openrouter.mdx
 
-              - section: Transcribers (Text-to-speech)
+              - section: Transcribers (Speech-to-text)
                 icon: fa-light fa-microphone
                 contents:
                   - page: Deepgram

fern/assistants/examples/support-escalation.mdx

@@ -33,13 +33,45 @@ slug: guides
     <br />
     Build an ecommerce order management assistant that can track orders and process returns
   </Card>
+  <Card title="Property Management" icon="building" href="/workflows/examples/property-management">
+    <div className='absolute top-4 right-4'>
+      <Icon icon="arrow-up-right-from-square" />
+    </div>
+    <div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
+    <br />
+    Build a call routing workflow that dynamically routes tenant calls based on verification and inquiry type
+  </Card>
   <Card title="Lead Qualification" icon="phone" href="/workflows/examples/lead-qualification">
     <div className='absolute top-4 right-4'>
       <Icon icon="arrow-up-right-from-square" />
     </div>
     <div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
     <br />
     Create an outbound sales agent that can schedule appointments automatically
+  </Card>
+    <Card title="Multilingual Support Workflow" icon="globe" href="/workflows/examples/multilingual-support">
+    <div className='absolute top-4 right-4'>
+      <Icon icon="arrow-up-right-from-square" />
+    </div>
+    <div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
+    <br />
+    Build a structured multilingual support workflow with language selection and dedicated conversation paths
+  </Card>
+  <Card title="Dynamic Multilingual Agent" icon="language" href="/assistants/examples/multilingual-agent">
+    <div className='absolute top-4 right-4'>
+      <Icon icon="arrow-up-right-from-square" />
+    </div>
+    <div class="vapi-badge vapi-badge-assistant">Built with Assistants</div>
+    <br />
+    Build a dynamic agent with automatic language detection and real-time language switching
+  </Card>
+  <Card title="Support Escalation" icon="headset" href="/assistants/examples/support-escalation">
+    <div className='absolute top-4 right-4'>
+      <Icon icon="arrow-up-right-from-square" />
+    </div>
+    <div class="vapi-badge vapi-badge-assistant">Built with Assistants</div>
+    <br />
+    Build an intelligent support escalation system with dynamic routing based on customer tier and issue complexity
   </Card>
   <Card title="Docs Agent" icon="book-open" href="/assistants/examples/docs-agent">
     <div className='absolute top-4 right-4'>

fern/calls/call-dynamic-transfers.mdx

@@ -7,7 +7,7 @@ slug: providers/model/openai
 
 **What is OpenAI?**
 
-OpenAI is a leading artificial intelligence research and deployment company dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Founded with the mission to create safe and highly capable AI systems, OpenAI has made significant strides in AI research, producing groundbreaking models like GPT-4, DALL-E, and Codex. These innovations have not only advanced the field of AI but also transformed various industries by providing powerful tools for natural language processing, image generation, and programming assistance.
+OpenAI is a leading artificial intelligence research and deployment company dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Founded with the mission to create safe and highly capable AI systems, OpenAI has made significant strides in AI research, producing groundbreaking models like GPT-4o, DALL-E, and Codex. These innovations have not only advanced the field of AI but also transformed various industries by providing powerful tools for natural language processing, image generation, and programming assistance.
 
 **The Evolution of AI Research:**
 
@@ -19,7 +19,7 @@ OpenAI offers a range of AI-driven products and services designed to meet divers
 
 **GPT Models:**
 
-- OpenAI’s Generative Pre-trained Transformer (GPT) models, including the latest GPT-4, are state-of-the-art in natural language processing. These models can generate human-like text, answer questions, summarize information, and perform various language tasks with high accuracy. GPT-4, in particular, represents a significant leap in AI capabilities, offering improved coherence, context understanding, and creativity.
+- OpenAI’s Generative Pre-trained Transformer (GPT) models, including the latest GPT-4o, are state-of-the-art in natural language processing. These models can generate human-like text, answer questions, summarize information, and perform various language tasks with high accuracy. GPT-4o, in particular, represents a significant leap in AI capabilities, offering improved coherence, context understanding, and creativity.
 
 **DALL-E:**
 

fern/customization/multilingual.mdx

@@ -7,7 +7,7 @@ slug: providers/voice/openai
 
 **What is OpenAI?**
 
-OpenAI is a leading artificial intelligence research and deployment company dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Founded with the mission to create safe and highly capable AI systems, OpenAI has made significant strides in AI research, producing groundbreaking models like GPT-4, DALL-E, and Codex. These innovations have not only advanced the field of AI but also transformed various industries by providing powerful tools for natural language processing, image generation, and programming assistance.
+OpenAI is a leading artificial intelligence research and deployment company dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Founded with the mission to create safe and highly capable AI systems, OpenAI has made significant strides in AI research, producing groundbreaking models like GPT-4o, DALL-E, and Codex. These innovations have not only advanced the field of AI but also transformed various industries by providing powerful tools for natural language processing, image generation, and programming assistance.
 
 **The Evolution of AI Research:**
 
@@ -19,7 +19,7 @@ OpenAI offers a range of AI-driven products and services designed to meet divers
 
 **GPT Models:**
 
-- OpenAI’s Generative Pre-trained Transformer (GPT) models, including the latest GPT-4, are state-of-the-art in natural language processing. These models can generate human-like text, answer questions, summarize information, and perform various language tasks with high accuracy. GPT-4, in particular, represents a significant leap in AI capabilities, offering improved coherence, context understanding, and creativity.
+- OpenAI’s Generative Pre-trained Transformer (GPT) models, including the latest GPT-4o, are state-of-the-art in natural language processing. These models can generate human-like text, answer questions, summarize information, and perform various language tasks with high accuracy. GPT-4o, in particular, represents a significant leap in AI capabilities, offering improved coherence, context understanding, and creativity.
 
 **DALL-E:**