gladia: rewrote sections to remove bullet points

Author: Karamouche

fern/providers/transcriber/gladia.mdx

@@ -7,27 +7,19 @@ slug: providers/transcriber/gladia
 Gladia is a state-of-the-art audio transcription and intelligence platform. It provides **real-time** speech-to-text for audio and video and adds advanced audio-intelligence features so you can turn unstructured audio into actionable insights. It integrates easily and scales so you can focus on building features instead of transcription infrastructure.
 <Tip>Try Gladia on their [playground](https://app.gladia.io/?utm_source=vapi) to get a feel for the product!</Tip>
 
-## Why choose Gladia on Vapi?  
+## Why choose Gladia on Vapi for speech-to-text?  
 
-### Real-time speech-to-text  
-- Low-latency live transcription (often under ~600 ms) for calls and streaming audio.
-- Super-fast partials transcription ( ~300 ms) for immediate response processing.
-- Word-level timestamps, and detailed custom vocabulary to power downstream workflows.  
-- Mixed-language and code-switch support for natural conversations.
+### Low latency transcription  
+Gladia delivers low-latency live transcription, often under ~600 ms, for calls and streaming audio, with super-fast partials around ~300 ms for immediate response processing. It provides word-level timestamps and detailed custom vocabulary to power downstream workflows.
 
 ### Global language coverage  
-- Support for **110+ languages** and dialects.  
-- Robust handling of multilingual and mixed-language audio.
+Gladia supports **110+ languages** and dialects and robustly handles multilingual and mixed-language audio. It also supports mixed-language and code-switch scenarios for natural conversations and multilingual conversations.
 
 ### Audio intelligence add-ons  
-- Translation in one API call to one or more target languages.  
-- Summarization post-call, sentiment analysis, and named-entity recognition in real-time.  
-- Build meeting notes, customer-call insights, and content production workflows on top of transcripts.
+Translation is available in one API call to one or more target languages. Gladia also offers summarization post-call, sentiment analysis, and named-entity recognition in real-time, enabling meeting notes, customer-call insights, and content production workflows on top of transcripts.
 
 ### API and integrations  
-- Developer-friendly REST/JSON endpoints, webhooks ans callbacks.  
-- Telephony compatibility (SIP/VoIP) and noise resistance for live use cases.
-- Real-time streaming with low-latency interfaces for platforms and contact centers.
+Gladia offers telephony compatibility (SIP/VoIP) and noise resistance for live use cases, and supports real-time streaming with low-latency interfaces for platforms and contact centers. It also provides a developer-friendly playground to test and monitor your transcription workflows.
 
 ## Getting started