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Update hipaa.mdx
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fern/security-and-privacy/hipaa.mdx

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@@ -77,7 +77,7 @@ Note: The default value for hipaaEnabled is false. Activating this setting is a
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<Accordion title="What are best practices for ensuring HIPAA compliance with Vapi?">
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- Enable `hipaaEnabled` at the organization level
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- Ensure that PHI only passes through the call pipeline and is not stored in configuration
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- Use HIPAA-compliant enterprise accounts with all third-party providers (STT, LLM, TTS)
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- Use HIPAA-compliant accounts with all third-party providers (STT, LLM, TTS)
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- Be mindful of test/demo assistants where compliance might be turned off for testing purposes - never use these with real PHI
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- Remember that with HIPAA compliance enabled, Vapi won't store logs, recordings, or transcriptions
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</Accordion>
@@ -88,7 +88,7 @@ Note: The default value for hipaaEnabled is false. Activating this setting is a
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Under the Business Associate Agreement (BAA), you agree:
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1. Not to introduce PHI onto Vapi's platform through its API or dashboard except as permitted
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2. To use HIPAA-compliant accounts with external providers when providing keys
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3. Not to use underlying providers through Vapi without having HIPAA-compliant enterprise accounts with those providers
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3. To only use HIPAA-compliant providers that Vapi has signed BAA with when not providing keys. This includes OpenAI, Azure, Google, Anthropic, Deepgram, ElevenLabs, Cartesia, and PlayHT. For updated list, check security.vapi.ai
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4. To use the platform in accordance with all BAA requirements
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</Accordion>
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</AccordionGroup>

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