Banking customer support example (using assistants) (#428)

* feat: add phone support agent workflow example

* feat: update navigation to link new customer support hotline example

* feat: add screenshots for customer support hotline example

* fix: customer support hotline intro paragraph

* fix(customer-support-hotline): image URLs

* fix(customer-support-hotline): remove broken link from outro

* chore (customer-support-hotline): refine copy, add videos

* chore(customer-support-hotline): delete unnecessary screenshots

* fix(customer-support-hotline): slug

* feat(banking-customer-support): update example to cover a banking use case

* chore(inbound-support): address review feedback, fix system prompt

* fix: change nav item to `Inbound support`

* fix: update `overview.mdx`

Author: goosewin

fern/docs.yml

@@ -113,12 +113,12 @@ navigation:
           - section: Examples
             icon: fa-light fa-code
             contents:
+              - page: Inbound support
+                path: examples/inbound-support.mdx
+                icon: fa-light fa-phone-volume
               - page: Outbound sales
                 path: examples/outbound-sales.mdx
                 icon: fa-light fa-money-bill-wave
-              - page: Inbound support
-                path: examples/inbound-support.mdx
-                icon: fa-light fa-user-headset
               - page: Pizza website
                 path: examples/pizza-website.mdx
                 icon: fa-light fa-pizza-slice
@@ -191,7 +191,7 @@ navigation:
                 contents:
                   - page: Query tool
                     path: knowledge-base/using-query-tool.mdx
-                    icon: fa-light fa-magnifying-glass  
+                    icon: fa-light fa-magnifying-glass
                   - page: Trieve integration
                     path: knowledge-base/integrating-with-trieve.mdx
                     icon: fa-light fa-brain
@@ -532,7 +532,7 @@ navigation:
           - page: MCP server
             path: sdk/mcp-server.mdx
             icon: fa-light fa-server
-          
+
   - tab: sdks
     layout:
       - section: Client SDKs