feat(debugging): add videos, update provider status links and wording

Author: goosewin

fern/debugging.mdx

@@ -45,9 +45,14 @@ Start with these immediate checks before diving deeper:
   <Step title="Verify provider status">
     Check if AI service providers are experiencing issues:
 
-    - Visit [Vapi Status Page](https://status.vapi.ai/) for real-time provider status
-    - Review speech-to-text, language model, and voice synthesis availability
-    - Check for ongoing maintenance or outages
+    - Visit [Vapi Status Page](https://status.vapi.ai/) for Vapi service status
+    - Check provider status pages for specific services:
+      - [OpenAI Status](https://status.openai.com/) for OpenAI language models
+      - [Anthropic Status](https://status.anthropic.com/) for Anthropic language models
+      - [ElevenLabs Status](https://status.elevenlabs.io/) for ElevenLabs voice synthesis
+      - [Deepgram Status](https://status.deepgram.com/) for Deepgram speech-to-text
+      - And other providers' status pages as needed
+    - Review for ongoing maintenance or outages
   </Step>
 </Steps>
 
@@ -64,6 +69,8 @@ Navigate to `Observe > Call Logs` to:
 - See tool execution results and errors
 - Analyze conversation flow in workflows
 
+<video autoPlay loop muted src="./static/videos/debugging/call-logs.mp4" type="video/mp4" style={{ aspectRatio: '16 / 9', width: '100%' }} />
+
 ### API Logs
 
 Navigate to `Observe > API Logs` to:
@@ -72,6 +79,8 @@ Navigate to `Observe > API Logs` to:
 - Verify request payloads and response codes
 - Debug integration issues with external services
 
+<video autoPlay loop muted src="./static/videos/debugging/api-logs.mp4" type="video/mp4" style={{ aspectRatio: '16 / 9', width: '100%' }} />
+
 ### Webhook Logs
 
 Navigate to `Observe > Webhook Logs` to:
@@ -80,6 +89,8 @@ Navigate to `Observe > Webhook Logs` to:
 - Debug webhook authentication issues
 - Monitor event delivery failures
 
+<video autoPlay loop muted src="./static/videos/debugging/webhook-logs.mp4" type="video/mp4" style={{ aspectRatio: '16 / 9', width: '100%' }} />
+
 ### Voice Test Suites
 
 Navigate to `Test > Voice Test Suites` to:
@@ -88,6 +99,8 @@ Navigate to `Test > Voice Test Suites` to:
 - Verify assistant behavior across different inputs
 - Monitor performance over time
 
+<video autoPlay loop muted src="./static/videos/debugging/voice-test-suites.mp4" type="video/mp4" style={{ aspectRatio: '16 / 9', width: '100%' }} />
+
 ### Tool Testing
 
 For any tool in your `Tools` section:
@@ -96,6 +109,8 @@ For any tool in your `Tools` section:
 - Verify tool responses and error handling
 - Debug parameter extraction and API calls
 
+<video autoPlay loop muted src="./static/videos/debugging/tool-testing.mp4" type="video/mp4" style={{ aspectRatio: '16 / 9', width: '100%' }} />
+
 ## Speech and language issues
 
 | Problem | Symptoms | Solution |
@@ -138,7 +153,7 @@ For any tool in your `Tools` section:
 
 | Error Pattern | Likely Cause | Quick Fix |
 |---------------|--------------|-----------|
-| **"I didn't understand"** | Speech recognition issue | Check transcriber model, add custom keyterms |
+| **Agent misinterpreting speech** | Speech recognition issue | Check transcriber model, add custom keyterms |
 | **Irrelevant responses** | Poor prompt engineering | Be more specific in system prompt |
 | **Call drops immediately** | Configuration error | Check all required fields in assistant/workflow settings |
 | **Tool errors** | API integration issue | Test tools individually, verify endpoint URLs |