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fern/calls/voicemail-detection.mdx

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@@ -47,7 +47,7 @@ All three providers — **Vapi, Google, and OpenAI** — now support **interrupt
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## **How to Configure It**
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On the **Assistants tab**, you'll find an updated Voicemail Detection section (see example image below).
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On the **Assistants tab**, you'll find an updated Voicemail Detection section:
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![Vapi Voicemail Detection Configuration](/static/images/advanced-tab/vapi-voicemail-detection.png)
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- **Twilio**
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- **Tool-based (legacy)**
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You'll also be able to tweak settings like:
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- **Detection Timeout** (how long we listen for voicemail cues)
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- **Interrupt Behavior** (whether the bot's first message can be gracefully interrupted)
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- **Fallback Handling** (how we handle uncertain or ambiguous detections)
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## **Advanced Configuration Options**
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> **Tip:** For most users, simply selecting **Vapi** as the provider will give the best results without any advanced tuning required.
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For each detection method, you can fine-tune the following parameters:
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| Parameter | Description | Default |
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| :-------- | :---------- | :------ |
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| **Initial Detection Delay** | How long to wait (in seconds) before starting voicemail detection | 3 seconds |
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| **Detection Retry Interval** | How frequently to check for voicemail (in seconds) | 2 seconds |
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| **Max Detection Retries** | Maximum number of detection attempts before stopping | 5 attempts |
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| **Max Voicemail Message Wait** | Maximum time to wait before leaving a message (even without beep detection) | 15 seconds |
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These settings allow you to balance:
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- **Speed** (how quickly voicemail is detected)
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- **Accuracy** (reducing false positives)
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- **Cost** (fewer detection attempts = lower API costs)
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