fix(customer-support-hotline): remove broken link from outro

Author: goosewin

fern/examples/customer-support-hotline.mdx

@@ -266,7 +266,6 @@ Detailed description of the customer's issue or request in their own words.
 
 Just like that, you've built a 24/7 customer support hotline that can handle inbound calls, create support tickets, and route high-urgency issues to the appropriate team.
 
-* [**Workflows**](https://docs.vapi.ai/workflows) - Alternative to `Assistant` primitive - use it for more complex user journeys with varying steps and outcomes (e.g. re-routing customers to different agents if they're facing a critical issue)
 * [**Knowledge Bases**](https://docs.vapi.ai/knowledge-bases) - Attach a Trieve KB so the agent can answer FAQs inline.
 * [**External Integrations**](https://docs.vapi.ai/integrations) - Configure integrations with Google Calendar, Google Sheets, Slack, etc.