diff --git a/fern/quickstart/billing.mdx b/fern/billing/billing-faq.mdx similarity index 99% rename from fern/quickstart/billing.mdx rename to fern/billing/billing-faq.mdx index 832fa0ba0..fab17eb17 100644 --- a/fern/quickstart/billing.mdx +++ b/fern/billing/billing-faq.mdx @@ -1,7 +1,7 @@ --- title: Billing FAQ subtitle: How billing with Vapi works. -slug: quickstart/billing +slug: billing/billing-faq --- ### Overview diff --git a/fern/docs.yml b/fern/docs.yml index 881397db3..2139c573d 100644 --- a/fern/docs.yml +++ b/fern/docs.yml @@ -98,12 +98,14 @@ navigation: path: quickstart.mdx - page: Orchestration Models path: how-vapi-works.mdx - - section: Pricing + - section: Billing contents: - - page: Overview + - page: Billing Overview path: pricing.mdx - page: Cost Routing path: billing/cost-routing.mdx + - page: Billing FAQ + path: billing/billing-faq.mdx - page: Billing Limits path: billing/billing-limits.mdx - page: Estimating Costs @@ -156,8 +158,6 @@ navigation: path: examples/pizza-website.mdx - page: Python Outbound Snippet path: examples/outbound-call-python.mdx - - page: Billing FAQ - path: quickstart/billing.mdx - page: Code Resources path: resources.mdx - section: Core Concepts @@ -320,6 +320,8 @@ navigation: path: community/myvapi.mdx - page: Expert Directory path: community/expert-directory.mdx + - link: Discord + href: https://discord.com/invite/pUFNcf2WmH - section: Providers contents: - section: Voice @@ -572,3 +574,5 @@ redirects: destination: "/knowledge-base" - source: "/customization/bring-your-own-vectors/trieve" destination: "/knowledge-base/integrating-with-trieve" + - source: "/quickstart/billing" + destination: "/billing/billing-faq" diff --git a/fern/support.mdx b/fern/support.mdx index d795982f2..bce82f815 100644 --- a/fern/support.mdx +++ b/fern/support.mdx @@ -6,8 +6,76 @@ subtitle: >- slug: support --- +## Our Support Options -## Join Vapi community +We offer multiple ways to get support with your Vapi projects: -- To take part in community discussion join our [Discord](https://discord.com/invite/pUFNcf2WmH) server to collaborate with other developers. -- For quick support: Visit #support channel to submit support requests. + + + Email support@vapi.ai with your request and our team will get back to you promptly. + + + + Join our active developer community on [Discord](https://discord.com/invite/pUFNcf2WmH) for real-time collaboration and submit support tickets and questions in the #support channel. + + + + Get 24/7 dedicated support from our forward-deployed engineering team with an enterprise plan. + + + + +For fastest response times and hands-on technical support, we recommend enterprise customers reach out through their dedicated support channels. + + +## Feature Requests and Bug Reports + +We welcome feature requests and feedback from our users to help improve Vapi. You can: + + + + Submit and vote on feature requests on our public roadmap board to help shape the future of Vapi. + + + + Report any bugs or issues you encounter while using Vapi to help us improve the platform. + + + + +We actively monitor and prioritize feature requests based on user votes and feedback. Popular requests help inform our product roadmap. + + +## Additional Resources + +Access helpful reference materials to better understand Vapi's platform and get answers to common questions: + + + + Find definitions for common terms and concepts used throughout the Vapi platform. + + + + Browse our frequently asked questions for quick answers to common inquiries. + + diff --git a/fern/welcome.mdx b/fern/welcome.mdx index eb0f36708..73bcc5926 100644 --- a/fern/welcome.mdx +++ b/fern/welcome.mdx @@ -22,4 +22,22 @@ Everything you need to build, test, & deploy voice AI agents in minutes rather t Check out our GitHub to see what the Vapi team has been up to. - \ No newline at end of file + + + + + + Get help from our team through email, Discord community, or dedicated enterprise support channels. + + + Scale your voice AI applications with dedicated support, unlimited concurrency, and enterprise-grade infrastructure. + +