diff --git a/fern/customization/multilingual.mdx b/fern/customization/multilingual.mdx index 07dc4c289..403428831 100644 --- a/fern/customization/multilingual.mdx +++ b/fern/customization/multilingual.mdx @@ -16,7 +16,7 @@ Configure your voice assistant to communicate in multiple languages with automat - Test and optimize multilingual performance -**Multilingual Support:** Multiple providers support automatic language detection. **Deepgram** (Nova 2, Nova 3 with "Multi" setting) and **Google STT** (with "Multilingual" setting) both offer automatic language detection for seamless multilingual conversations. +**Multilingual Support:** Multiple providers support automatic language detection. **Deepgram** (Nova 2, Nova 3 with "Multi" setting), **Google STT** (with "Multilingual" setting), and **Gladia** (automatic language detection) all offer seamless multilingual conversations. ## Configure automatic language detection @@ -28,10 +28,10 @@ Set up your transcriber to automatically detect and process multiple languages. 1. Navigate to **Assistants** in your [Vapi Dashboard](https://dashboard.vapi.ai/) 2. Create a new assistant or edit an existing one 3. In the **Transcriber** section: - - **Provider**: Select `Deepgram` (recommended) or `Google` - - **Model**: For Deepgram, choose `Nova 2` or `Nova 3`; for Google, choose `Latest` - - **Language**: Set to `Multi` (Deepgram) or `Multilingual` (Google) - 4. **Other providers**: Single language only, no automatic detection + - **Provider**: Select `Deepgram` (recommended), `Google`, or `Gladia` + - **Model**: For Deepgram, choose `Nova 2` or `Nova 3`; for Google, choose `Latest`; for Gladia, choose your preferred Gladia model + - **Language / Mode**: Set `Multi` (Deepgram), `Multilingual` (Google), or enable automatic language detection (Gladia) + 4. **Other providers**: May require a single language and not auto-detect 5. Click **Save** to apply the configuration @@ -114,7 +114,7 @@ Set up your transcriber to automatically detect and process multiple languages. -**Provider Performance:** **Deepgram** offers the best balance of speed and multilingual accuracy. **Google** provides broader language support but may be slower. Both providers support automatic language detection within conversations. +**Provider Performance:** **Deepgram** offers the best balance of speed and multilingual accuracy. **Google** provides broader language support but may be slower. **Gladia** offers excellent automatic language recognition and code-switching with strong accuracy reported by customers. All three support automatic language detection within conversations. ## Set up multilingual voices @@ -463,7 +463,7 @@ Validate your configuration with different languages and scenarios. | **Assembly AI** | ❌ English only | English | No multilingual support | | **Azure STT** | ❌ Single language | 100+ | Many languages, but no auto-detection | | **OpenAI Whisper** | ❌ Single language | 90+ | Many languages, but no auto-detection | -| **Gladia** | ❌ Single language | 80+ | Many languages, but no auto-detection | +| **Gladia** | ✅ Full auto-detection | 90+ | Supports automatic language detection and code-switching | | **Speechmatics** | ❌ Single language | 50+ | Many languages, but no auto-detection | | **Talkscriber** | ❌ Single language | 40+ | Many languages, but no auto-detection | @@ -481,7 +481,7 @@ Validate your configuration with different languages and scenarios. **Solutions:** - - Use Deepgram (Nova 2/Nova 3 with "Multi") or Google STT (with "Multilingual") + - Use Deepgram (Nova 2/Nova 3 with "Multi"), Google STT (with "Multilingual"), or Gladia (automatic language detection) - Ensure high-quality audio input for better detection accuracy - Test with native speakers of target languages - Consider provider-specific language combinations for optimal results diff --git a/fern/providers/transcriber/gladia.mdx b/fern/providers/transcriber/gladia.mdx index d3797e787..12780e10f 100644 --- a/fern/providers/transcriber/gladia.mdx +++ b/fern/providers/transcriber/gladia.mdx @@ -21,7 +21,7 @@ Gladia provides a comprehensive suite of AI-driven tools: **Speech-to-Text:** -Gladia’s core offering is its AI-powered speech-to-text technology, delivering highly accurate and real-time transcription. This service supports 99 languages and includes speaker diarization and code-switching. +Gladia’s core offering is its AI-powered speech-to-text technology, delivering highly accurate and real-time transcription. This service supports automatic language detection (including code‑switching within a conversation) and 90+ languages, and includes speaker diarization. **Audio Intelligence:** @@ -54,8 +54,9 @@ Gladia excels in providing real-time transcription and translation: **Multilingual Support:** -- 99 Languages: Supports a wide range of languages and dialects. -- Real-time Translation: Near-instantaneous translation for diverse applications. +- Automatic language recognition: Detects the spoken language automatically and handles code‑switching +- 90+ languages: Supports a wide range of languages and dialects +- Real-time Translation: Near-instantaneous translation for diverse applications **Use Cases:**