From eb76e00c81f171fbed2e3fa83c19d3091db29748 Mon Sep 17 00:00:00 2001 From: Qile Wang Date: Thu, 13 Nov 2025 23:36:53 -0500 Subject: [PATCH] Note cloud storage options for recordings and transcripts in HIPAA compliance mode --- fern/security-and-privacy/hipaa.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/fern/security-and-privacy/hipaa.mdx b/fern/security-and-privacy/hipaa.mdx index 6881fcd4..9b0df945 100644 --- a/fern/security-and-privacy/hipaa.mdx +++ b/fern/security-and-privacy/hipaa.mdx @@ -65,7 +65,7 @@ When enabling HIPAA compliance, only HIPAA compliant providers may be chosen. - Enabling HIPAA compliance does not degrade the quality of the voice assistant services. However, it limits access to certain features, such as reviewing call logs or transcriptions, that some users may find valuable for quality improvement purposes. + Enabling HIPAA compliance does not degrade the quality of the voice assistant services. However, it limits access to certain features, such as reviewing call logs or transcriptions, that some users may find valuable for quality improvement purposes. With HIPAA compliance enabled, storage of transcripts, recordings, and logs on Vapi's servers is disabled. However, Vapi is still able to generate these call artifacts and store them at an external cloud storage location of your choosing such as AWS S3 if the corresponding credentials are provided in the Vapi dashboard. This feature is particularly useful for businesses and organizations in the healthcare sector or any entity that handles sensitive health information and must comply with HIPAA regulations.