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Description
Problem 1: Toolbar appears on all monitors
Currently, when connecting to a remote PC with multiple monitors, the remote desktop toolbar/bar appears on ALL monitors.
Use Case
We use MeshCentral to connect and help stores with their cash registers. The problem is:
- Cash register systems have multiple displays (main screen + customer-facing display)
- When the toolbar is enabled, it appears on BOTH screens
- If a customer is at the cash register when a salesperson calls us for help, our name/info is visible to the customer on their display
- This is not ideal for privacy and professionalism
Proposed Solution 1
Add an option to display the remote desktop toolbar only on the primary monitor instead of all monitors.
This could be:
- A global setting in MeshCentral configuration
- A per-connection option when connecting to a device
- A checkbox like "Show toolbar on primary monitor only"
Problem 2: Cannot customize what is displayed on the toolbar
Currently, the toolbar displays the full username. In our case, we use LDAP sync, so the full name includes our employee ID number.
This information is visible to customers, which is not ideal.
Proposed Solution 2
Add the ability to filter/customize what is displayed on the toolbar.
Options could include:
- Display full name (current behavior)
- Display first name only
- Display custom text
- Display nothing (just show "Remote Support" or similar)
This would allow each organization to control what information is shown to end users during remote sessions.
Problem 3: Toolbar is too large
I saw that this is being worked on here: #7622
This will make it more user-friendly, thank you for working on this!
Problem 4: Toolbar position and usability
Sometimes the toolbar is positioned over a window where we cannot click the close button (X). We have to remove the PIN and wait 5-6 seconds for the toolbar to disappear before we can manage what is behind it.
Proposed Solution 4
Add the ability to move/reposition the toolbar on the screen.
Also, it would be great to have a quick collapse/minimize button (like an arrow) to reduce the toolbar instantly.
For example, TeamViewer allows you to click an arrow to collapse the toolbar directly, and it is positioned on the right side of the screen. I think this is an ideal positioning.
Thank you for considering these features!