Add user roles framework and Slack polling strategy

- Create comprehensive user roles framework with 10 distinct user types
- Add systematic Slack polling strategy for community research
- Include ready-to-use Slack messages for immediate implementation
- Support better understanding of AboutCode community needs

Author: amanrj03

slack-messages-ready-to-use.md

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+# Ready-to-Use Slack Messages for User Role Research
+
+## Week 1: Introduction and First Poll
+
+### Day 1: Introduction Message
+**Channel**: #general  
+**Copy and paste this message**:
+
+```
+👋 Hey AboutCode community!
+
+We're working to better understand our diverse user base so we can improve our documentation, tools, and resources to serve everyone more effectively.
+
+We'd love to learn more about who you are and what brings you to AboutCode. Over the next few weeks, we'll be sharing some quick polls to gather this info.
+
+Your participation will help us:
+• Create better documentation for your specific needs  
+• Prioritize features that matter most to your use case
+• Build resources that address your real-world challenges
+
+First poll coming up tomorrow! 🧵
+
+Thanks in advance for helping us serve the community better! 🙏
+```
+
+### Day 2: First Poll - Primary Role
+**Create a Slack Poll with these exact options**:
+
+**Poll Question**: "What best describes your primary role when working with AboutCode tools?"
+
+**Poll Options** (copy these exactly):
+```
+🏛️ Compliance/Legal (License compliance, IP management)
+🔒 Security (DevSecOps, Security analysis, Vulnerability research)  
+💻 Development (Software engineer, Developer, Architect)
+📊 Management (Product manager, Team lead, CTO)
+🎓 Academic (Student, Researcher, Professor)
+🔧 Operations (QA, Release management, Infrastructure)
+🤝 Procurement (Vendor management, Sourcing)
+🌟 Open Source (Maintainer, Contributor, Community)
+📝 Other (Please specify in thread)
+```
+
+**Message to accompany the poll**:
+```
+📊 Poll #1: What's your primary role?
+
+This helps us understand the different perspectives and needs in our community. Don't see your role listed? Choose "Other" and tell us about it in the thread below! 
+
+Poll stays open for 3 days. Thanks for participating! 🙏
+```
+
+### Day 5: Second Poll - Experience Level
+**Poll Question**: "How would you describe your experience level with open source compliance and security tools?"
+
+**Poll Options**:
+```
+🌱 Beginner (Just getting started)
+📈 Intermediate (Some experience, learning more)  
+🎯 Advanced (Experienced, implementing solutions)
+🏆 Expert (Deep expertise, leading initiatives)
+```
+
+**Message to accompany the poll**:
+```
+📊 Poll #2: Experience Level
+
+No judgment here - we want to serve everyone from newcomers to experts! Your experience level helps us create the right mix of content.
+
+This poll also stays open for 3 days. Keep the responses coming! 🚀
+```
+
+## Week 2: Interest Areas and Technical Background
+
+### Day 8: Third Poll - Primary Interest
+**Poll Question**: "What's your primary interest in AboutCode tools?"
+
+**Poll Options**:
+```
+⚖️ License compliance and legal risk management
+🛡️ Security vulnerabilities and threat analysis
+📦 Software composition analysis and dependencies  
+🔍 Code provenance and supply chain transparency
+🤖 Automation and CI/CD integration
+📚 Research and academic study
+🏢 Enterprise governance and policy
+🌐 Open source project management
+```
+
+**Message to accompany the poll**:
+```
+📊 Poll #3: Primary Interest Area
+
+What draws you to AboutCode? Understanding your main focus helps us prioritize which areas to improve first.
+
+As always, feel free to elaborate in the thread if you have multiple interests or want to share more context! 💬
+```
+
+### Day 11: Technical Background Check
+**Message** (not a poll - asking for emoji reactions):
+```
+🔧 Quick Technical Background Check
+
+Help us understand the technical diversity of our community! React to this message:
+
+🔧 - I'm technical (comfortable with APIs, command line, coding)
+📋 - I'm process-focused (more interested in workflows, policies, compliance processes)  
+🔀 - I'm both technical and process-focused
+👀 - I'm here to learn (exploring what's possible)
+
+This helps us balance technical depth with accessibility in our resources.
+```
+
+## Week 3: Detailed Discussions
+
+### Day 15: Organization Type Discussion
+**Message**:
+```
+🏢 Organization Type Discussion Thread
+
+We'd love to know what type of organization you work for/with. This helps us understand different use cases and constraints.
+
+Reply in this thread with:
+• Enterprise/Large Company
+• Startup/Small Company  
+• Government Agency
+• Academic Institution
+• Non-profit Organization
+• Individual Contributor/Freelancer
+• Consulting/Services
+• Other (please specify)
+
+Feel free to share any context about how your org type affects your AboutCode needs!
+```
+
+### Day 17: Current Challenges Discussion
+**Message**:
+```
+🎯 What's Your Biggest Challenge? 
+
+Let's talk about real problems! What's your biggest challenge when it comes to open source compliance, security, or software composition analysis?
+
+Some examples to get you thinking:
+• "Getting management buy-in for compliance tools"
+• "Integrating scanning into our CI/CD pipeline"  
+• "Understanding license compatibility"
+• "Keeping up with vulnerability disclosures"
+• "Scaling analysis across large codebases"
+• "Training team members on compliance processes"
+
+Share your challenge in this thread - you might find others facing similar issues! 🤝
+```
+
+### Day 19: Tool Usage Discussion  
+**Message**:
+```
+🛠️ Which AboutCode Tools Are You Using?
+
+Help us understand adoption patterns! Reply with which tools you're currently using or most interested in:
+
+**Current AboutCode Tools:**
+• ScanCode Toolkit
+• ScanCode.io  
+• VulnerableCode
+• DejaCode
+• ScanCode Workbench
+• PURLDB
+• Various Inspectors (binary, container, python, etc.)
+• ScanCode LicenseDB
+
+**Usage Status:**
+✅ Currently using in production
+🧪 Testing/evaluating  
+📚 Learning about it
+🎯 Planning to implement
+❓ Want to learn more
+
+Example: "✅ ScanCode Toolkit, 🧪 ScanCode.io, 📚 VulnerableCode"
+```
+
+## Week 4: Needs Assessment
+
+### Day 22: Documentation Needs
+**Message**:
+```
+📚 Documentation Wishlist Thread
+
+If we could improve our documentation in one area, what would make the biggest difference for you?
+
+**Types of content we could create:**
+• Step-by-step getting started guides
+• Real-world integration examples
+• Best practices and workflows  
+• Compliance process guidance
+• Security analysis tutorials
+• Enterprise deployment guides
+• API documentation improvements
+• Video tutorials/webinars
+• Troubleshooting guides
+• Use case deep-dives
+
+What's missing that would make your life easier? What format works best for you?
+
+The more specific, the better! 🎯
+```
+
+### Day 24: Feature Priorities Discussion
+**Message**:
+```
+🎯 Feature Wishlist Thread
+
+If you could wave a magic wand and improve one thing about AboutCode tools, what would it be?
+
+**Some areas to consider:**
+• Better UI/UX experience
+• More integrations (which platforms?)
+• Faster performance for large scans
+• Additional vulnerability data sources  
+• Improved reporting and dashboards
+• Better automation capabilities
+• Enhanced APIs
+• Mobile/web interfaces
+• Collaboration features
+• Custom policy enforcement
+
+Dream big! Even "impossible" requests help us understand what you're trying to achieve. 🌟
+```
+
+### Day 26: Use Case Stories
+**Message**:
+```
+📖 Share Your AboutCode Story
+
+We'd love to hear how you're using (or planning to use) AboutCode tools in your work. Real stories help us understand usage patterns and improve our tools.
+
+**Tell us about:**
+• What problem are you trying to solve?
+• Which tools are you using or considering?
+• What's working well for you?
+• What's been challenging?
+• Any creative or unexpected use cases?
+
+Don't worry about length - whether it's a quick sentence or a detailed story, we want to hear it! 
+
+These stories might also help other community members facing similar challenges. 🤝
+```
+
+## Week 5: Wrap-up and Next Steps
+
+### Day 29: Thank You and Preview
+**Message**:
+```
+🙏 Thank You for Your Participation!
+
+Wow! The response to our user research has been incredible. We've learned so much about our diverse community and your needs.
+
+**What we're seeing so far:**
+• Amazing diversity in roles and experience levels
+• Strong interest in both compliance and security use cases  
+• Need for better getting-started resources
+• Demand for more integration examples
+• Lots of creative use cases we hadn't considered!
+
+**Next steps:**
+• We're compiling all the feedback (anonymized, of course)
+• Results will inform our 2024 documentation and development priorities
+• We'll share a summary of findings with the community
+• Most importantly - we'll start addressing the gaps you've identified!
+
+If you haven't had a chance to participate yet, most threads are still open. Every perspective helps! 
+
+Thanks for making AboutCode better for everyone! 🚀
+```
+
+### Day 31: Results Summary (Template)
+**Message** (customize based on actual results):
+```
+📊 User Research Results Summary
+
+Thanks to everyone who participated in our community research! Here's what we learned:
+
+**Community Composition:**
+• [X]% Developers/Engineers  
+• [X]% Compliance/Legal professionals
+• [X]% Security professionals
+• [X]% Management roles
+• [X]% Academic/Research
+• [And so on...]
+
+**Top Priorities Identified:**
+1. [Most requested documentation type]
+2. [Most requested feature]  
+3. [Most common challenge to address]
+
+**What We're Doing About It:**
+• [Specific action item 1]
+• [Specific action item 2]
+• [Specific action item 3]
+
+We'll keep you updated on progress and continue gathering feedback as we grow. This community makes AboutCode better! 🙌
+
+Full detailed results will be shared in our documentation repo for anyone interested in the complete analysis.
+```
+
+## Tips for Implementation
+
+### Before You Start:
+1. **Pin the introduction message** temporarily to increase visibility
+2. **Set calendar reminders** for each message posting
+3. **Prepare to engage** - respond to comments and questions promptly
+4. **Consider time zones** - post during peak activity hours
+
+### During the Process:
+1. **Encourage participation** by responding to early contributors
+2. **Ask follow-up questions** in threads to get more detail
+3. **Thank participants** publicly to encourage others
+4. **Share interesting insights** as they emerge
+
+### Managing the Data:
+1. **Screenshot poll results** before they expire
+2. **Copy thread discussions** to a document for analysis
+3. **Tag themes** as you see patterns emerging
+4. **Keep participant information anonymous** in any summaries
+
+This approach should give you rich, actionable data about your community while building engagement and showing that you value their input!